We compared Apache JMeter and Tricentis NeoLoad based on our user's reviews in several parameters.
Apache JMeter and Tricentis NeoLoad both excel in load testing capabilities and robust reporting features. Apache JMeter offers more extensive customization options and protocol support, while Tricentis NeoLoad is praised for its ease of use and superior customer service. Users suggest that Apache JMeter could improve its user interface and documentation, while Tricentis NeoLoad users desire better integration options and software stability.
Features: The valuable features of Apache JMeter include its versatility in load testing, robust reports and graphs for analysis, excellent support for various protocols, a user-friendly interface, and extensive customization options. On the other hand, Tricentis NeoLoad offers ease of use, intuitive interface, excellent support for load testing and performance monitoring, advanced reporting capabilities, seamless integration with other tools, and efficient handling of complex and large-scale tests.
Pricing and ROI: According to user feedback, the setup cost for Apache JMeter is not mentioned, indicating a smooth and hassle-free process. On the other hand, Tricentis NeoLoad also has a straightforward setup and the pricing is considered reasonable. Both products have easy-to-understand licensing processes., Apache JMeter demonstrated positive outcomes for return on investment, including improved testing processes and cost savings. Tricentis NeoLoad also provided a favorable return on investment, adding value to businesses.
Room for Improvement: In terms of room for improvement, Apache JMeter could benefit from enhancements in its user interface and documentation, particularly for beginners. On the other hand, Tricentis NeoLoad could use improvements in various areas including documentation, user interface design, integration options, and software stability.
Deployment and customer support: Apache JMeter and Tricentis NeoLoad have different user reviews regarding the duration required for establishing a new tech solution. Apache JMeter users mentioned three months for deployment and a week for setup, while Tricentis NeoLoad users mentioned three months for deployment and one week for setup or one week for both deployment and setup., Apache JMeter's customer service is praised for being helpful, reliable, and responsive. Customers appreciate their knowledge and prompt responses. Tricentis NeoLoad's customer service is commended for its promptness, professionalism, and efficient query resolution. Users are satisfied with the level of assistance received.
The summary above is based on 66 interviews we conducted recently with Apache JMeter and Tricentis NeoLoad users. To access the review's full transcripts, download our report.
"We find the ease of use and the reports and graphs available valuable."
"The recording and playback functionality is helpful."
"The product helps me get the expected performance from applications or servers and reduces costs. It also enhances the performance of the services and helped them reach their ultimate capacity."
"It is cost-effective and simple to use."
"The most valuable feature of this solution is that it is free."
"The solution helps by detecting bottlenecks."
"This solution is easier to use than any other tool in the market; there is not even a requirement to learn a lot of scripting in order to use it."
"Apache JMeter is well-known and widely used among developers, particularly on popular developer forums. While it may not have the most user-friendly interface, it offers strong support through official manuals and various articles from companies providing load testing services. The tool is free, has a substantial community, and serves as a fundamental choice for testers, especially those new to performance testing. While other tools like K6 may be more developer-oriented, JMeter's affordability and accessibility make it suitable for those without extensive performance testing experience."
"It is a good source for load, stress and performance testing."
"Simple capturing of dynamic variables and simple scripting."
"It offered us an easy to use, limited code option for end-to-end performance testing."
"NeoLoad is best tool for testing in production without making many changes to the script or solution."
"The most valuable feature is flexibility, as it connects to all of the endpoints that we need it to."
"Tricentis NeoLoad is quite easy to use as compared to JMeter."
"We appreciate that this solution is very user-friendly, even if the user does not have a lot of protocol knowledge and experience."
"The licensing cost is very less for NeoLoad. It is user-friendly and easy to understand because they have created so many useful functionalities. When I started working with this tool, we just had to do the initial assessment about whether this tool will be able to support our daily work or not. I could easily understand it. I didn't have to search Google or watch YouTube videos. In just 15 to 20 minutes, I was able to understand the tool."
"In future releases, it would be helpful if there was an integration with ALM Octane."
"The UI could be better."
"It's not easy to get the data from one place or to do customizations."
"It should start supporting the presentation layer. It currently provides performance testing specifically at the application and API level. It can be extended to the presentation layer, which includes mainly Angular and React frameworks. It should also be easy to use and easy to train people."
"The tool needs to have a better Graphical User Interface. Many of the solution's features are difficult to understand due to the complex user interface and user experience. The product needs to add plugins. It should also work on the integration with external partners like IDE and API gateways."
"The memory utilization in JMeter is very poor."
"Apache JMeter's UI can be made more colorful."
"JMeter should be more stable. Every time there is a new release coming up, a lot of its older functionalities or the new functionalities that are brought in are not very well-documented. It should be documented properly, and there should be proper use cases."
"There were some features that were lacking in Tricentis NeoLoad, e.g. those were more into Citrix and other complicated protocols, which were supported easily by a competitor: Micro Focus LoadRunner. We also need to look into how it integrates with other Tricentis products, because Tricentis did not have a good performance testing tool until now."
"I would like to see support for auto-correlations."
"Support wasn't able to solve a technical issue."
"It would be good to make some updates on the reporting side."
"It needs improvement with post-production."
"The UI lacks sufficient object rendering."
"Tricentis NeoLoad could improve the terminal emulation mainframe. It is not able to use the low code or no code option. You have to code it yourself."
"Sometimes it's complicated to maintain the test cases. It's much easier than in JMeter, however. I'm not sure if this depends so much on NeoLoad, or is more based on the environment that we are testing."
Apache JMeter is ranked 1st in Performance Testing Tools with 82 reviews while Tricentis NeoLoad is ranked 3rd in Performance Testing Tools with 58 reviews. Apache JMeter is rated 7.8, while Tricentis NeoLoad is rated 8.2. The top reviewer of Apache JMeter writes "It's a free tool with a vast knowledge base, but the reporting is lackluster, and it has a steep learning curve". On the other hand, the top reviewer of Tricentis NeoLoad writes "Supports SAP and non-SAP applications and helps identify performance issues before production deployment". Apache JMeter is most compared with BlazeMeter, Postman, OpenText LoadRunner Professional, Katalon Studio and ReadyAPI, whereas Tricentis NeoLoad is most compared with OpenText LoadRunner Professional, OpenText LoadRunner Cloud, Tricentis Tosca, BlazeMeter and Tricentis Flood. See our Apache JMeter vs. Tricentis NeoLoad report.
See our list of best Performance Testing Tools vendors and best Load Testing Tools vendors.
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