We performed a comparison between Apica and Tricentis NeoLoad based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."I like the transcript download feature. And with UI scripting, it's helpful that Apica handles a lot of the backend work automatically. I don't have to tag everything manually, though I can tag elements later if needed. It's really good at recording the steps."
"As always, within the IT industry, everybody's always looking to upgrade and update everything else like that. Apica has been one of those things but it's really hard to replace because it offers us the unique capability to see what the customer is seeing. A lot of other ones can do Selenium script and things like that, but there's a lot in Apica that we use right now. We utilize a lot of the scenario options in Apica right now, and there's a lot of other ones that do parts of it, but it doesn't do everything that Apica does."
"From our standpoint, there are a number of valuable features. The WebHooks are obviously really great. The alert framework is really good and then the reporting and visualizations that you get from the dashboards is good. Those three areas are primarily what my team's focused on in terms of usage from day to day."
"What I like the most is that Apica can simulate different browsers and different versions of desktop or mobile browsers."
"We see the benefit almost every day. It allows us to be alerted whenever there is a store that is not responding properly around the world. We do have a network operation center (NOC) who receives these alerts, immediately checking if everything is okay."
"With the ZebraTester, the ability to have and store dynamic variables, when setting up the monitors, means you can extract that value and use it in a subsequent service call. This is something that has made our lives easier... This is one of the features that I like the most because it helps us in configuring these services, in a certain flow, without the need to re-record the whole thing."
"It helps with releases because we monitor them in staging. We can tell if something is critically wrong before it gets into production, e.g., if it was load related or function related and also what was different in the dev stage. It then alerts us straightaway inside of our production monitors once it has been released. Therefore, it has improved how we run our systems since we monitor multiple environments."
"Our application SREs do script checks in such a way that closely mimic our customers' actions using the platform. Because there are so many different ways and options to be able to configure checks to closely mirror your applications' capabilities, it provides a lot of optionality for teams to create the right type of check that can notify when there are any issues. At the end of the day, we want our monitoring tools to be able to catch any outage before our customers do. This is where Apica Synthetic does a great job."
"The solution's setup was straightforward."
"Learning-wise, it's pretty straightforward and flexible because if the person has little knowledge of performance testing and the process, they can definitely easily grab the knowledge from NeoLoad."
"NeoLoad is actually really good, mainly because they have a world-class support service."
"Tricentis NeoLoad is quite easy to use as compared to JMeter."
"NeoLoad is best tool for testing in production without making many changes to the script or solution."
"We appreciate that this solution is very user-friendly, even if the user does not have a lot of protocol knowledge and experience."
"I like the solution’s performance and integration. Also, the tool’s help center is very responsive and helpful. They have always helped me within a short duration of time."
"The dashboards give extensive statistics, which help with quick report preparation and analysis."
"We could use more detailed information in the request and response sections."
"The having to install an application on your desktop to utilize something like ZebraTester is a little cumbersome. It would be nice to see that become a web-based application. Having the documentation a little more accessible, and easier to digest by people who are just learning how to use the framework, especially when it comes to more complex or more edge-based cases would be really helpful to have."
"The initial screen on their dashboard could have a bit more data, but this is a small thing. It could have more data, so we do not need to drill down to a screen behind that initial information. I would like them to get a little better on the user interfaces that we need to go into."
"Apica should add more features and integrations with different tools and certain ticketing systems, like ServiceNow."
"Learning the tool has always been a little difficult from a scripting perspective because the framework is proprietary and unique. Once we became used to what it does and how to perform it, then it became easier for my team and me. I would like to see some of the testing steps be part of a more well-known language, like Java or Python. That would be a big improvement."
"The reporting part that we use for our executives needs a bit more customization capabilities. Right now, you can use only the three main templates for reporting. We would like to be able to customize them."
"We have been focused on reducing polling times for synthetic checks. We have gone from 10 minutes down to five minutes for a pretty broad swath, but there is some appetite to reduce that further, which could be an improvement."
"The accuracy of alerts can be improved a little bit. Right now, it's pretty good in terms of alerting pretty quickly about failures or changes in response times. However, what we have seen happen is the number of alerts that we are getting is very frequent, and we would like to tone down the number of alerts. That's the only trouble we have. Apica could tone down those settings because there is no option for us to tone it down to a level that would reduce the alerts to a minimum. As a platform, it does send us good alerts, but it could be improved a bit."
"Connecting with the solution's technical support can be time-consuming. The turnaround time for a ticket raised is around 72 hours, which becomes an issue when working on a huge project in our company."
"Tricentis NeoLoad could improve the terminal emulation mainframe. It is not able to use the low code or no code option. You have to code it yourself."
"There is room for improvement with the support and community documentation as it can be difficult to find answers to questions quickly."
"The SAP area could be improved."
"In future releases, it would be good if extra added features for integration are added into NeoLoad."
"The protocol support area could be improved."
"Tricentis NeoLoad crashes if an application contains more than 1,000 scripts."
"I would like to see support for auto-correlations."
Earn 20 points
Apica is ranked 55th in Application Performance Monitoring (APM) and Observability with 2 reviews while Tricentis NeoLoad is ranked 3rd in Performance Testing Tools with 58 reviews. Apica is rated 8.4, while Tricentis NeoLoad is rated 8.2. The top reviewer of Apica writes "Offers transcript download feature and easy to set up and configure tests but not very user friendly". On the other hand, the top reviewer of Tricentis NeoLoad writes "Supports SAP and non-SAP applications and helps identify performance issues before production deployment". Apica is most compared with Dynatrace, Datadog, AppDynamics, Apache JMeter and OpenText LoadRunner Cloud, whereas Tricentis NeoLoad is most compared with Apache JMeter, OpenText LoadRunner Professional, OpenText LoadRunner Cloud, Tricentis Tosca and BlazeMeter.
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