We performed a comparison between Apica and Aternity AppInternals [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."As always, within the IT industry, everybody's always looking to upgrade and update everything else like that. Apica has been one of those things but it's really hard to replace because it offers us the unique capability to see what the customer is seeing. A lot of other ones can do Selenium script and things like that, but there's a lot in Apica that we use right now. We utilize a lot of the scenario options in Apica right now, and there's a lot of other ones that do parts of it, but it doesn't do everything that Apica does."
"It helps with releases because we monitor them in staging. We can tell if something is critically wrong before it gets into production, e.g., if it was load related or function related and also what was different in the dev stage. It then alerts us straightaway inside of our production monitors once it has been released. Therefore, it has improved how we run our systems since we monitor multiple environments."
"You can tell from the operational space of people who are using and consuming this data that they are more integrated. It is not dependent on one team anymore. It saves a lot of time by capturing and pinpointing the exact problem that is happening quickly. We have moved from getting escalations manually to getting escalations synthetically."
"One of the biggest advantages of moving to Apica is the ability get to a hybrid model with the architecture in the cloud and our agents on-prem. We also have access to Apica's cloud agent across the globe. That has changed the way that we have our load testing setup at this point. Previously, it was always internal. Now, with this change in the way it is implemented for load testing, we can test anywhere across the globe and from the list of agents available within Apica's cloud. If I don't have an agent available in a second location, it just takes an email to their customer support, then it is spun up within 24 hours. That flexibility has changed the way that we perceive our load tests, not just in the US, but globally."
"With the ZebraTester, the ability to have and store dynamic variables, when setting up the monitors, means you can extract that value and use it in a subsequent service call. This is something that has made our lives easier... This is one of the features that I like the most because it helps us in configuring these services, in a certain flow, without the need to re-record the whole thing."
"Our application SREs do script checks in such a way that closely mimic our customers' actions using the platform. Because there are so many different ways and options to be able to configure checks to closely mirror your applications' capabilities, it provides a lot of optionality for teams to create the right type of check that can notify when there are any issues. At the end of the day, we want our monitoring tools to be able to catch any outage before our customers do. This is where Apica Synthetic does a great job."
"I like the transcript download feature. And with UI scripting, it's helpful that Apica handles a lot of the backend work automatically. I don't have to tag everything manually, though I can tag elements later if needed. It's really good at recording the steps."
"What I like the most is that Apica can simulate different browsers and different versions of desktop or mobile browsers."
"The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."
"The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."
"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"I like it that one can match IPs with the application name."
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"The initial screen on their dashboard could have a bit more data, but this is a small thing. It could have more data, so we do not need to drill down to a screen behind that initial information. I would like them to get a little better on the user interfaces that we need to go into."
"When it comes to the way the internal agent is installed, because you can install an application on a server, I would love to see the application Docker-ized. If you could install internal agents using Docker or using containers, it would be easier for us to manage them and spin up internal agents."
"Alerting needs improvement. It's a little noisy. It needs some better options. Currently, they have an issue, when you set up a synthetic monitor, you can set up where it's monitoring from, a data center that Apica owns."
"The accuracy of alerts can be improved a little bit. Right now, it's pretty good in terms of alerting pretty quickly about failures or changes in response times. However, what we have seen happen is the number of alerts that we are getting is very frequent, and we would like to tone down the number of alerts. That's the only trouble we have. Apica could tone down those settings because there is no option for us to tone it down to a level that would reduce the alerts to a minimum. As a platform, it does send us good alerts, but it could be improved a bit."
"The reporting part that we use for our executives needs a bit more customization capabilities. Right now, you can use only the three main templates for reporting. We would like to be able to customize them."
"We have been focused on reducing polling times for synthetic checks. We have gone from 10 minutes down to five minutes for a pretty broad swath, but there is some appetite to reduce that further, which could be an improvement."
"Apica should add more features and integrations with different tools and certain ticketing systems, like ServiceNow."
"There are some components of the user interface that are not up to date. Just to give you an idea, today we have web applications that are called single-page applications that are much faster than the old style of web application. If we can move faster into the flow of the graphic user interface, and in a more effective way, it will save us a lot of time."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"Support for PHP, DB and other applications need to be supported."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"It would be great if the solution could offer fixed bundles and more features."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"The technical support is not very good and should be improved."
"I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now."
"They should find a way for report generation from TTW to run quicker."
Apica is ranked 55th in Application Performance Monitoring (APM) and Observability with 2 reviews while Aternity AppInternals [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. Apica is rated 8.4, while Aternity AppInternals [EOL] is rated 8.2. The top reviewer of Apica writes "Offers transcript download feature and easy to set up and configure tests but not very user friendly". On the other hand, the top reviewer of Aternity AppInternals [EOL] writes "We use it to see the experience of users hitting our sites and analyze performance by region, browser, etc". Apica is most compared with Dynatrace, Datadog, AppDynamics, Apache JMeter and OpenText LoadRunner Cloud, whereas Aternity AppInternals [EOL] is most compared with IDERA Precise.
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