AppDynamics APM vs BMC TrueSight Operations Management

AppDynamics APM is ranked 2nd in Application Performance Management (APM) with 77 reviews vs BMC TrueSight Operations Management which is ranked 9th in Application Performance Management (APM) with 8 reviews. The top reviewer of AppDynamics APM writes "I don't have to explain or "translate" transaction snapshots. It rules out the people I don't have to talk to". The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". AppDynamics APM is most compared with Dynatrace, CA APM and New Relic APM. BMC TrueSight Operations Management is most compared with AppDynamics APM, IBM Tivoli NetCool OMNIbus and SCOM. See our AppDynamics APM vs BMC TrueSight Operations Management report.
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Quotes From Members Comparing AppDynamics APM vs BMC TrueSight Operations Management

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
It has improved our organization with its ability to catch issues quickly and fix them.It is used to test customer behavior on a website.It has improved my organization because we are able to proactively and reactively look at performance issues.We are able to correlate performance between tiers.Despite dozens of deployments across hundreds of applications- we have yet to see a case where AD is negatively impacting application execution or functionality.Has helped us to increase customer acquisitions and reduce revenue leakage.Autodiscovery of application topology, based on real user traffic.Before we moved the code to AppDynamics, we had to compare the agile process and also had to make sure that they're following the standards.

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Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.

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Cons
The QA and test environment need improvement.It needs strengthening in the database tiers.Additional support for NextGen mobile platforms also needs to be high in the roadmap prioritizationsThere needs to be an option to capture all the sessions for all the users, not just samplings.The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see.It would help to maybe have a more graphical interface and more user-friendly graphics.I’d like to see better out-of-the-box visual reporting so that we can roll this up to management.I think I would like to see a better way to deploy and upgrade the machine agents that we use. Currently, we have to use SCCM, and that might just be our environment with the customer.

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Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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Pricing and Cost Advice
The cost is prohibitive.It would be better if there were more solutions incorporated into the base price. ​The way it is structured in terms of price could be better. You pay for individual modules and that adds on to the cost, which detracts you from implementing those modules and slows you down.Take into consideration what you get for specific pricing models and how much it costs to add on things you may need later.​Because it is priced per JVM, the price can increase pretty fast, into the millions. We have had challenges because we had to justify the price to our clients, as well, when we are putting in certain tools.It could be cheaper. It's a little cost prohibitive. There are so many features that also show a lot of value, but it’s not always easy to justify the cost.It is not a cheap tool, but you also save in manpower to setup because it is easy and fast. At the end of the day, I think the revenue is much better. BUT, they have an awful co-term mode of licensing.As a technical person, and as an application development team, they all understand that this is the right tool for us. But when it comes to budget and financial matters, it takes days and weeks to convince upper management to buy this tool. So they should do something more on licensing costs.

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Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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Ranking
RANKING
Views
41,749
Comparisons
18,320
Reviews
77
Followers
2,059
Avg. Rating
8.3
Views
10,568
Comparisons
4,625
Reviews
8
Followers
739
Avg. Rating
8.0
Top Comparisons
Top Comparisons
Compared 25% of the time.
Compared 11% of the time.
Compared 10% of the time.
See more AppDynamics APM competitors »
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Also Known As
Also Known AsAppDProactiveNet, TrueSight Operations Management
Website/Video
Website/VideoAppDynamics
BMC
Overview
Overview

AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world. AppDynamics’ integrated suite of applications is built on its innovative, enterprise-grade App iQ Platform that enables its customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing and optimizing complex application environments at scale. 

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

OFFER
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Learn more about BMC TrueSight Operations Management
Sample Customers
Sample CustomersCisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers Bank of East Asia and China E-Port.
Top Industries
Top Industries
REVIEWERS
Financial Services Firm
19%
Aerospace/Defense Firm
10%
Software R&D Company
10%
Insurance Company
8%
VISITORS READING REVIEWS
Financial Services Firm
27%
Comms Service Provider
9%
Media Company
7%
Marketing Services Firm
6%
VISITORS READING REVIEWS
Financial Services Firm
33%
Insurance Company
11%
Comms Service Provider
10%
Manufacturing Company
9%
Company Size
Company Size
REVIEWERS
Small Business
12%
Midsize Enterprise
13%
Large Enterprise
74%
VISITORS READING REVIEWS
Small Business
16%
Midsize Enterprise
18%
Large Enterprise
66%
REVIEWERS
Small Business
58%
Midsize Enterprise
17%
Large Enterprise
25%
VISITORS READING REVIEWS
Small Business
19%
Midsize Enterprise
3%
Large Enterprise
78%
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287,566 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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