AppDynamics vs OpenText SiteScope comparison

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19,417 views|12,620 comparisons
89% willing to recommend
OpenText Logo
1,847 views|878 comparisons
91% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between AppDynamics and OpenText SiteScope based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AppDynamics vs. OpenText SiteScope Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of AppDynamics is its ability to track the transactions between different applications.""AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services.""It gives me the ability to trace logs between transactions, for example, a DB transaction or JVM transaction from one hub to the other. I can easily find out where the problem is or where the bottleneck of the issues lies.""The initial setup is simple.""The best features of AppDynamics would be the code application monitoring capabilities.""I like how the AppDynamics dashboard portrays the information flows. When a task is executed, various flows between different applications and databases happen in the background. The dashboard is intuitive and helps visualize the connections, the directions of the flow, and the information related to these specific sessions.""We previously had an operations team continuously monitoring applications. Now, they just have set things up and our developers can monitor, view, and act on them, accordingly.""The most valuable feature of AppDynamics is Proactive Monitoring and Alerting."

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"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc.""Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored.""It can monitor over a 100 technologies with built-in solution templates.""VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor.""SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability.""The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily.""It's a very flexible product so you can run a script out of it, even straight out of the box.""The most valuable feature of SiteScope is its infrastructure monitoring."

More OpenText SiteScope Pros →

Cons
"The end-user experience is not really good because we can't catch all of the transactions. We only can catch the full stack of flow transactions, but I think that this is caused by the technology they use. If they will catch every transaction, it will cause a very big load on the performance of applications. The monitoring of all transactions needs improvement.""The resolution time takes longer than expected.""The dashboard can be better. Also, the automated reports could be improved.""AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning.""We constantly need to improve our alert mechanism because we get a lot of false-positive alerts. These are not real errors. In addition, for end-user monitoring, sometimes, we are not able to catch all user activities. Because of not being able to follow the user activity from the start to the end, we are missing out on the performance issues.""I would like to be able to monitor both cloud an on-prem infrastructures, displayed in one dashboard.""The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better.""The solution could improve by covering more technologies. For example, it does support .NET Core applications. However, it could be a bit better."

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"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location.""Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI.""Sometimes in a huge environment, I think the documentation does not provide the required calculations so you can't know what the required set up should be. You need to test.""It could be more reliable using a database repository instead of a log repository.""In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution.""They need to offer better technical support, which, right now, is not helpful or responsive.""Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring.""SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL."

More OpenText SiteScope Cons →

Pricing and Cost Advice
  • "The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate."
  • "As a technical person, and as an application development team, they all understand that this is the right tool for us. But when it comes to budget and financial matters, it takes days and weeks to convince upper management to buy this tool. So they should do something more on licensing costs."
  • "It is not a cheap tool, but you also save in manpower to setup because it is easy and fast. At the end of the day, I think the revenue is much better. BUT, they have an awful co-term mode of licensing."
  • "It could be cheaper. It's a little cost prohibitive. There are so many features that also show a lot of value, but it’s not always easy to justify the cost."
  • "Because it is priced per JVM, the price can increase pretty fast, into the millions. We have had challenges because we had to justify the price to our clients, as well, when we are putting in certain tools."
  • "It would be better if there were more solutions incorporated into the base price. ​"
  • "The way it is structured in terms of price could be better. You pay for individual modules and that adds on to the cost, which detracts you from implementing those modules and slows you down."
  • "Take into consideration what you get for specific pricing models and how much it costs to add on things you may need later.​"
  • More AppDynamics Pricing and Cost Advice →

  • "Licensing is a little steep."
  • "Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
  • "SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
  • "You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
  • "When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
  • "It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
  • "The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
  • "The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
  • More OpenText SiteScope Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with… more »
    Top Answer:The most valuable feature of SiteScope is its infrastructure monitoring.
    Top Answer:I would rate the pricing of SiteScope as a five out of ten in terms of costliness. It is not overly expensive, but there is room for improvement in terms of cost-effectiveness in some areas.
    Top Answer:In terms of improvement, OpenText SiteScop could become a better solution by adding more monitoring templates, like RedScope, to make it easier to track specific technologies. It should also improve… more »
    Ranking
    Views
    19,417
    Comparisons
    12,620
    Reviews
    22
    Average Words per Review
    459
    Rating
    7.9
    Views
    1,847
    Comparisons
    878
    Reviews
    7
    Average Words per Review
    643
    Rating
    7.6
    Comparisons
    Also Known As
    AppD, AppDynamics APM
    Micro Focus SiteScope, HPE SiteScope, SiteScope
    Learn More
    Overview

    AppDynamics is a leader in APM (application performance monitoring) tools. The solution is designed to help you spot application issues on the spot so you can get to the root causes of problems, all in real time. In addition, AppDynamics offers seamless traceability and is fully capable of enhancing application performance and visibility in the multicloud world. It uses AI to solve application problems and prevent them from occurring in the future. AppDynamics is a great tool that can help your organization make critical, strategic decisions and is ideal for businesses of all sizes.

    AppDynamics Features

    AppDynamics has many valuable key features. Some of the most useful ones include:

    • Code level visibility
    • Dynamic baselining
    • Powerful alerting
    • Visibility and control
    • Quick installation
    • Mobile real-user monitoring
    • Browser real-user monitoring
    • Application performance management
    • Database agents
    • Server visibility
    • Trend database performance over time
    • Data retention
    • Monitors multiple platforms
    • Troubleshoots performance issues
    • Synthetic monitoring
    • Continuously monitors in a high-volume environment

    AppDynamics Benefits

    There are many benefits to implementing AppDynamics. Some of the biggest advantages the solution offers include:

    • Deep insights: The AppDynamics solution can provide deep insights into your processes, including real-time insights into performance, user experience, objectives, and business outcomes.
    • Unified monitoring: With AppDynamics, six monitoring applications are combined into a single robust solution. In turn, you gain complete visibility and multi-channel user experience management. The solution’s unified monitoring also quickly produces previews that are more accurate.
    • Data-led customer experience: By using AppDynamics, you can ingest and analyze data across your entire technology stack and transform it into detailed visualizations. This allows you to easily make the right business decisions while enhancing the user experience and also driving better business results.
    • Advanced network visibility: AppDynamics allows you to gain insight across your entire technology stack. As a result, you have greater visibility of the external networks that your applications rely on, which enables you to quickly resolve issues with connections to Domain Name Service (DNS), Internet Service Providers (ISPs) and Software-as-a-Service (SaaS) providers.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the AppDynamics solution.

    Chandan K., Associate Director at a financial services firm, says, “The tracing is the most important aspect of the solution. The way it traces the information within the particular application or within the particular infrastructure is great. That actually helps. Apart from that, all of the data that's in the production APM is good.”

    PeerSpot user, Yacin H., Responsable Commercial at Zen Networks, mentions, “You can use one module for each server, for each application, and for each API”. He also adds, “With the solution you can put add-ons on it and it's very customizable. You can customize it easily. If you want something that the tool doesn't have, you can add it easily.”

    Another reviewer, a Head Of Information Technology at a mining and metals company expresses, "The solution helps us save a lot of time on certain tasks. The dashboards of the solution are excellent. The stability is good.”

    David G., Systems Engineer at a tech services company, states, “The solution has beneficial application analysis, is highly scalable, and has a great ROI.”

    OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.

    OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.

    With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.

    OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.

    OpenText SiteScope Features

    OpenText SiteScope has many valuable key features. Some of the most useful ones include:

    • Broad functionality built on expertise: OpenText SiteScope's architecture is scalable and supports a broad range of functions, including data collecting, alerting, event management, and reporting. Data is collected via remote access, which eliminates the need for agents to be deployed and maintained on monitored nodes. OpenText SiteScope connects to systems as a remote user via the central server, which supports JMX, SNMP, HTTP, SSH, NetBIOS, and WMI.
    • Monitors legacy and modern environments: OpenText SiteScope comes with more than 100 built-in monitors that track things like utilization, response time, use, and resource availability.

      • Cloud: You can monitor virtual servers and applications on Amazon Web Services (AWS). AWS-hosted applications can provide data to Amazon CloudWatch, which can be used for auto-scaling, reporting, and alerting.

      • Virtualization: OpenText SiteScope supports VMware, Microsoft, Citrix, and Oracle/Sun virtualization technologies. Monitor Docker clusters, nodes, containers, and workloads.
    • Flexibility with configuration: By adding or deleting specific monitors, you can adapt to dynamic changes in data center configuration.
    • Templates for solutions: The template database is based on best practices for monitoring complex application settings with the least amount of time and effort. The templates include built-in domain experience of specialized monitors, default metrics and thresholds, proactive testing, and best practices for a given application or monitoring component.
    • Notifications, alerts, and reports: Email, SNMP traps, HTTP post, and database alerts are all supported. Administrators receive alerts based on defined thresholds and schedules.
    • Flexibility in user management: Using LDAP or an internal management solution, define group-level permissions, construct user roles, and assign security groups depending on role. Extensive WS (Web Service)-based API that automates numerous management situations without the need for the SiteScope UI.
    • Integrations with SiteScope: OpenText SiteScope not only offers a number of benefits on its own, but it can also be linked with a number of OpenText and third-party solutions, giving teams the ability to properly integrate their IT operations center.
    Sample Customers
    Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
    Vodafone Ireland, Kuveyt Turk Participation Bank
    Top Industries
    REVIEWERS
    Financial Services Firm31%
    Computer Software Company11%
    Manufacturing Company7%
    Aerospace/Defense Firm6%
    VISITORS READING REVIEWS
    Educational Organization40%
    Financial Services Firm17%
    Computer Software Company10%
    Manufacturing Company5%
    REVIEWERS
    Computer Software Company31%
    Financial Services Firm23%
    Comms Service Provider15%
    Recruiting/Hr Firm8%
    VISITORS READING REVIEWS
    Financial Services Firm31%
    Manufacturing Company15%
    Computer Software Company9%
    Government6%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise45%
    Large Enterprise47%
    REVIEWERS
    Small Business30%
    Midsize Enterprise7%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise6%
    Large Enterprise70%
    Buyer's Guide
    AppDynamics vs. OpenText SiteScope
    March 2024
    Find out what your peers are saying about AppDynamics vs. OpenText SiteScope and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 153 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. AppDynamics is rated 8.2, while OpenText SiteScope is rated 7.6. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas OpenText SiteScope is most compared with Dynatrace, SCOM, Prometheus, BMC TrueSight Operations Management and Splunk Enterprise Security. See our AppDynamics vs. OpenText SiteScope report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.