AppDynamics vs Ruxit [EOL] comparison

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Executive Summary

We performed a comparison between AppDynamics and Ruxit [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Q&A Highlights
Question: APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Answer: Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with its strong local support. AppDynamics is a familiar name and Aternity brings a fresh perspective, although Ruxit might need a closer look for MSP compatibility. Keep in mind the unique needs of your clients and the pricing model that aligns best. Check out this link (https://www.cleveroad.com/mana...) for additional insights into managed IT services that might complement your APM selection process.
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate."
  • "As a technical person, and as an application development team, they all understand that this is the right tool for us. But when it comes to budget and financial matters, it takes days and weeks to convince upper management to buy this tool. So they should do something more on licensing costs."
  • "It is not a cheap tool, but you also save in manpower to setup because it is easy and fast. At the end of the day, I think the revenue is much better. BUT, they have an awful co-term mode of licensing."
  • "It could be cheaper. It's a little cost prohibitive. There are so many features that also show a lot of value, but it’s not always easy to justify the cost."
  • "Because it is priced per JVM, the price can increase pretty fast, into the millions. We have had challenges because we had to justify the price to our clients, as well, when we are putting in certain tools."
  • "It would be better if there were more solutions incorporated into the base price. ​"
  • "The way it is structured in terms of price could be better. You pay for individual modules and that adds on to the cost, which detracts you from implementing those modules and slows you down."
  • "Take into consideration what you get for specific pricing models and how much it costs to add on things you may need later.​"
  • More AppDynamics Pricing and Cost Advice →

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    Answers from the Community
    Anonymous User
    it_user409614 - PeerSpot reviewerit_user409614 (Data Analyst with 10,001+ employees)
    Vendor

    We did a trial of the Dynatrace vs AppDynamics vs New Relic Real User
    Monitoring tools and based on this we selected New Relic, mainly because of
    their powerful Insights tool that easily allows you to create your own
    dashboards / alert using a variant of SQL.

    Since we acquired the RUM tool (Browser) we have trialled their APM tool
    which we are currently appraising vs our existing CA APM tool (Introscope)
    - early signs are encouraging for New Relic.

    After 9 months we have found the New Relic tools that we use to be very
    useful and they have excellent post implementation support.

    Being SAAS only has not been an issue, and for example on Black Friday
    their tools did not slowdown at all.

    it_user469245 - PeerSpot reviewerit_user469245 (Works)
    Vendor

    Hello,

    Thank you all for the very kind and informative comments.

    Some ideas regarding the requirement list.
    Looking at a high level, the requirement list will contain:
    - This is strategic tool, so go after the big/leading names.
    - Easy remote deployment& management.
    - Quick learning curve and strong local support.
    - Flexible& competitive pricing model.

    Technically speaking:
    - Client side application level support: Browser based, Mobile Native App., Smart (Fat..) desktop
    applications (mainly in Microsoft environment - .Net , C#).
    - Client side Operating Systems: Mobile (iOS, Android), Desktop (Win7 and up).
    - Server side Operating Systems: Linux, Windows.
    - Virtualization: Microsoft, VMware,Citrix.
    - Various server side applications (DB,ESB, HDFS....).

    -Features:
    Easy to set thresholds and automatic "trigger to action" capabilities.
    Management console that can show information from a different customers in an easy way.

    Another question I struggled with:
    How do you deal with Information Security issues of remote connection to the client's production environments (both technical and business agreement aspects) ?

    Best,
    Avi

    it_user364554 - PeerSpot reviewerit_user364554 (COO with 51-200 employees)
    Vendor

    Avi,
    How are you ?
    I am Elad and I am the COO at Correlsense.
    HQ in Boston and R&D site in Israel we have a very extensive partnership program that we have signed with companies that have the offering you describe here.
    Would be happy to talk : eladk@correlsense.com
    I am looking forward to talking to you.
    Regards,

    Diego Caicedo Lescano - PeerSpot reviewerDiego Caicedo Lescano
    Real User

    Hi Avi,

    A lot of technical aspects had been discussed, but in my experience the most valued features include>

    Multi Tenancy
    Service Level Management Module is mandatory which supports service, calendars, offerings, etc.

    Another great feature is the monitoring tool, which must support agent and agentless deployment

    The thing is:

    Measure -> Manage -> Improve

    it_user172986 - PeerSpot reviewerit_user172986 (Works)
    Vendor

    Hi,

    What about Correlsense?

    Thier APM product is called Sharepath and they are based in Israel.

    Good luck

    it_user446577 - PeerSpot reviewerit_user446577 (Sr Solutions Architect at a tech company with 10,001+ employees)
    Real User

    Hi Avi,

    I AM biased working for CA Technologies but have you considered us?
    We have recently released some highly innovative updates to our APM suite and work with quite a number of MSPs globally - I think you would be pleasantly surprised if we had a chance to take you through our capabilities.

    Kind Regards

    Paul Casaneanu
    CA Technologies

    it_user473361 - PeerSpot reviewerit_user473361 (Co-Founder at a tech services company)
    Consultant

    Hi Avi,

    My name is Gil and I've been working with APM solutions since 2005 when it just began. In my experience, it is most important for you to define your requirements from the APM platform, besides its pricing, before starting to evaluate solutions.

    Let me give you some examples:
    - Do you need to provide useful information for developers when there is an application problem and pin point the problem ?
    - Do you need to monitor the full end to end user experience of global customers accessing sites and mobile apps for your customers and also gain some insights about the specific user session ?
    - What technologies are required to be monitored ?
    - Can you install anything on the client machines (if not - for example Aternity is not on the table) ?
    - Do you need some auto discovery capabilities with regards to architectures, data flows, dynamic baselines, etc. ?

    So you see, there isn't a simple answer. That being said, from my experience in the past 5 years, I found the Dynatrace platform the be the most complete one, and suited for both small and large companies. Additionally, the fact that it has 750 people in R&D makes me sleep well at night when my customers are using this platform. I don't have a hands on experience with AppD or Atternity, but have seen the customers comparing Dynatrace to them and heard about their reasons for making a choice.

    Hope this helps,

    Gil

    it_user418716 - PeerSpot reviewerit_user418716 (Works at a tech vendor with 10,001+ employees)
    Vendor

    Hewlett Packard Enterprise is another APM vendor you might consider. HPE is an innovator in the Gartner Magic Quadrant and that rating is based upon advanced user experience monitoring capability as well as a wide range of SLA management features – both critical for an MSP.

    HPE AppPulse APM excels at User Experience Monitoring. Its capabilities extend beyond just identifying the user action that precedes a problem into mapping out the entire “User Flow”. This enables you to see all of the transaction steps that the user follows to initiate their transaction.

    Since there are usually multiple flows that a user can choose from while starting from the same initial action, so that you’re able to determine if any of you user flow paths are more problematic than others. Listing the initiating user action alone, as most of the other products do, isn’t enough to show you which transactions the action has impacted and which are fine.
    This creates a 3D view of user interaction versus the more 2D picture that pointing to the user action provided by competitive offerings creates.

    Another very strong capability for MSPs that HPE APM provides is SLA management. HPE AppPulse Active provides a range of SLA alerts, notifications, and reports to enable you to continuously monitor SLA compliance for all of the app environments under management.
    These SLA management capabilities along with scripting capability based on HPE LoadRunner TruClient and VuGen technologies and allows load test to be run against apps in production using the same protocols used in QA/Test.

    HPE Mobile Center, which is part of HPE’s ADM software suite along with LoadRunner and StormRunner, enables you to capture test scripts directly from actual mobile devices and then use them for pre-production load testing as well as within AppPulse Active APM in production.
    Overall, this provides the most comprehensive range of performance management and testing tools available to enable you to ensure optimum service for your customers. You can also offer them additional service capabilities to enable them to support “bring your own device”, web apps and enterprise app monitoring.

    Most of the HPE APM products are offered as SaaS offerings to make them very affordable for your SMB customers to whom overall cost is critical. They also offer very intuitive point and click web interfaces, which makes them easy for Line of Business users to use.

    Best of all, all HPE APM products are developed in Israel. Our team there would be glad to assist you in implementing your MSP programs. We also have numerous reference customers in Israel to whom you could speak to obtain their insights about HPE APM products. That can also enable rapid local support which might be critical for ensuring your business success.

    Tom Fisher
    HPE APM
    tfisher@hpe.com

    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with… more »
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    Ranking
    Views
    19,417
    Comparisons
    12,620
    Reviews
    22
    Average Words per Review
    459
    Rating
    7.9
    Unranked
    In Application Performance Monitoring (APM) and Observability
    Comparisons
    Also Known As
    AppD, AppDynamics APM
    Learn More
    Dynatrace
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    Overview

    AppDynamics is a leader in APM (application performance monitoring) tools. The solution is designed to help you spot application issues on the spot so you can get to the root causes of problems, all in real time. In addition, AppDynamics offers seamless traceability and is fully capable of enhancing application performance and visibility in the multicloud world. It uses AI to solve application problems and prevent them from occurring in the future. AppDynamics is a great tool that can help your organization make critical, strategic decisions and is ideal for businesses of all sizes.

    AppDynamics Features

    AppDynamics has many valuable key features. Some of the most useful ones include:

    • Code level visibility
    • Dynamic baselining
    • Powerful alerting
    • Visibility and control
    • Quick installation
    • Mobile real-user monitoring
    • Browser real-user monitoring
    • Application performance management
    • Database agents
    • Server visibility
    • Trend database performance over time
    • Data retention
    • Monitors multiple platforms
    • Troubleshoots performance issues
    • Synthetic monitoring
    • Continuously monitors in a high-volume environment

    AppDynamics Benefits

    There are many benefits to implementing AppDynamics. Some of the biggest advantages the solution offers include:

    • Deep insights: The AppDynamics solution can provide deep insights into your processes, including real-time insights into performance, user experience, objectives, and business outcomes.
    • Unified monitoring: With AppDynamics, six monitoring applications are combined into a single robust solution. In turn, you gain complete visibility and multi-channel user experience management. The solution’s unified monitoring also quickly produces previews that are more accurate.
    • Data-led customer experience: By using AppDynamics, you can ingest and analyze data across your entire technology stack and transform it into detailed visualizations. This allows you to easily make the right business decisions while enhancing the user experience and also driving better business results.
    • Advanced network visibility: AppDynamics allows you to gain insight across your entire technology stack. As a result, you have greater visibility of the external networks that your applications rely on, which enables you to quickly resolve issues with connections to Domain Name Service (DNS), Internet Service Providers (ISPs) and Software-as-a-Service (SaaS) providers.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the AppDynamics solution.

    Chandan K., Associate Director at a financial services firm, says, “The tracing is the most important aspect of the solution. The way it traces the information within the particular application or within the particular infrastructure is great. That actually helps. Apart from that, all of the data that's in the production APM is good.”

    PeerSpot user, Yacin H., Responsable Commercial at Zen Networks, mentions, “You can use one module for each server, for each application, and for each API”. He also adds, “With the solution you can put add-ons on it and it's very customizable. You can customize it easily. If you want something that the tool doesn't have, you can add it easily.”

    Another reviewer, a Head Of Information Technology at a mining and metals company expresses, "The solution helps us save a lot of time on certain tasks. The dashboards of the solution are excellent. The stability is good.”

    David G., Systems Engineer at a tech services company, states, “The solution has beneficial application analysis, is highly scalable, and has a great ROI.”

    ruxit provides all-in-one monitoring and operations management for DevOps teams working in startups, mid-sized companies, and large organizations. Using proprietary artificial intelligence technology, ruxit enables companies to manage thousands of servers using a simple interface.

    ruxit includes monitoring features that cover your entire application stack:
    • Real user monitoring (browser-based performance monitoring)
    • Application performance monitoring for Java, Node.js, and .NET (PHP and Ruby coming soon)
    • Server and process monitoring for Windows and Linux
    • Network monitoring
    • EC2 virtual infrastructure monitoring

    Sample Customers
    Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
    Sofico, lemniscus.de, CHIP Digital, BARBRI INC, Bluesoft, uninett.no, Usersnap
    Top Industries
    REVIEWERS
    Financial Services Firm31%
    Computer Software Company11%
    Manufacturing Company7%
    Aerospace/Defense Firm6%
    VISITORS READING REVIEWS
    Educational Organization40%
    Financial Services Firm17%
    Computer Software Company10%
    Manufacturing Company5%
    No Data Available
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise45%
    Large Enterprise47%
    No Data Available
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    767,847 professionals have used our research since 2012.

    AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 153 reviews while Ruxit [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability. AppDynamics is rated 8.2, while Ruxit [EOL] is rated 9.2. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of Ruxit [EOL] writes "Best overall monitoring system out there". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas Ruxit [EOL] is most compared with .

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.