We performed a comparison between AppDynamics Browser Real-User Monitoring and BMC TrueSight Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable solution that helps address user issues well."
"It provides a lot of data, so it helps businesses identify their user base."
"AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"We can see the customer's path from their computer to the backend systems."
"The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution."
"The most valuable feature is the end-user monitoring."
"We used AppDynamics to identify gaps and bottlenecks in the software."
"It is a very stable product."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"It works irrespective of the operating system we’re running."
"The Event Management is outstanding; still is the most interesting part of the product."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites."
"I would like to have customizable dashboards to use when I am monitoring certain applications."
"While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support."
"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."
"They do not have robust documentation."
"The interface and user experience could be better."
"What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."
"We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"More modules for less popular applications and better documentation."
"The pricing could be better."
"The UI for the end users could be improved and more flexible than it is now."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"The solution is overly complex."
More AppDynamics Browser Real-User Monitoring Pricing and Cost Advice →
More BMC TrueSight Operations Management Pricing and Cost Advice →
AppDynamics Browser Real-User Monitoring is ranked 22nd in Application Performance Monitoring (APM) and Observability with 14 reviews while BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews. AppDynamics Browser Real-User Monitoring is rated 8.2, while BMC TrueSight Operations Management is rated 8.2. The top reviewer of AppDynamics Browser Real-User Monitoring writes "End-to-end visibility, feature-rich, but the support could be improved". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". AppDynamics Browser Real-User Monitoring is most compared with Elastic Observability, New Relic and AWS X-Ray, whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic. See our AppDynamics Browser Real-User Monitoring vs. BMC TrueSight Operations Management report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
