Compare AppDynamics Browser Real-User Monitoring vs. Datadog

AppDynamics Browser Real-User Monitoring is ranked 40th in Application Performance Management (APM) with 1 review while Datadog is ranked 4th in Application Performance Management (APM) with 10 reviews. AppDynamics Browser Real-User Monitoring is rated 9.0, while Datadog is rated 8.0. The top reviewer of AppDynamics Browser Real-User Monitoring writes "Enables you to have visibility into your users' journey and has good session monitoring features". On the other hand, the top reviewer of Datadog writes "They have a good ecosystem for their integrations". AppDynamics Browser Real-User Monitoring is most compared with Akamai mPulse, SiteScope and ITRS Geneos, whereas Datadog is most compared with Splunk, Dynatrace and New Relic APM.
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Most Helpful Review
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Find out what your peers are saying about Dynatrace, AppDynamics, New Relic and others in Application Performance Management (APM). Updated: May 2020.
418,350 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable feature is the one that enables you to have visibility into the end-users journey.

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This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space.It has enhanced the performance of my team.It provides more cloud data. They tend to just get the way a service would be designed on the cloud.It has saved us a lot of trouble in implementation.The ease with which we can filter, use metrics, and give accounts to customers, then let the customer filter, set up metrics, and alerts. This has been a big win for us.The integration and configuration are incredibly simple. The SaaS offering is remarkably easy to set up, especially if you're coming from a Graphite environment or anything that uses a StatsD.The ingestion points are unlimited and support customization. We haven't had anything yet that we haven't been able to integrate with it.If we have a large load for users using our basic Datadog, it will immediately fire off an alert notifying us either something's wrong or not.

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Cons
AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine.

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Additional metrics should be included.The product could do better with its notifications.It does not have the best interface.Stability of the product has been a concern for us outside of the primary monitoring agents.It lacks consistency in the APIs.There are things about it that we would like to be fixed, such as it is taking averages of average. This results in data that we don't expect.We have asked technical support questions, and sometimes they don't get back to us right away. Or when they do, it is not the right answer.I would love to see support for front-end and mobile applications. Right now, it is mostly all back-end stuff. Being able to do some integration with our front-end products would be awesome.

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Pricing and Cost Advice
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The pricing came up a bit compared to their competitors. It is not that the price has risen, but that the competitors have gone down. They keep adding more features that I would have expected to be baked in at a more nominal price. I have been increasingly dissatisfied with the pricing, but not enough to jump ship.It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost.At my last company, we did see ROI, specifically around response time. We could get to mission critical things that were down and losing revenue on immediately. So, the product paid itself back.The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items.It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing.Pricing and licensing are reasonable for what they give you. You get the first five hosts free, which is fun to play around with. Then it's about four dollars a month per host, which is very affordable for what you get out of it. We have a lot of hosts that we put a lot of custom metrics into, and every host gives you an allowance for the number of custom metrics.

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AppDynamics
Datadog
Overview

How do real users experience your browser-based applications? Using browser real-user monitoring follow their journey and optimize their experience with powerful end-to-end performance management that rapidly identifies application issues and relevant business transactions, and dramatically reduces MTTR.

Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
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Sample Customers
Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, ExpediaAdobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Top Industries
No Data Available
REVIEWERS
Comms Service Provider25%
Software R&D Company13%
Retailer13%
Philanthropy13%
VISITORS READING REVIEWS
Software R&D Company38%
Comms Service Provider10%
Media Company8%
Retailer6%
Company Size
No Data Available
REVIEWERS
Small Business57%
Midsize Enterprise29%
Large Enterprise14%
VISITORS READING REVIEWS
Small Business29%
Midsize Enterprise13%
Large Enterprise58%
Find out what your peers are saying about Dynatrace, AppDynamics, New Relic and others in Application Performance Management (APM). Updated: May 2020.
418,350 professionals have used our research since 2012.
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