We performed a comparison between AppDynamics Browser Real-User Monitoring and Dynatrace based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."
"AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications."
"The most valuable feature is the end-user monitoring."
"The most valuable feature is the one that enables you to have visibility into the end-users journey."
"We can see the customer's path from their computer to the backend systems."
"It provides a lot of data, so it helps businesses identify their user base."
"You can always get in touch with support representatives and the developers if you want to, and you can get the solution directly from them. They are good about giving customer service, which I really like."
"I can review behaviors, trending issues, and resolve issues before they impact our clients."
"A monitoring system that can show us code level details."
"Smartscape display for ease of visibility, pinpointing a exact problem, and providing necessary details for fixing and even improving on."
"It identifies problem areas and performance issues."
"Since things are getting more complicated, it is nice to have artificial intelligence to correlate issues and events to come up with root cause."
"The Dashboard is very useful, as you can monitor different parameters on the same screen."
"We have improved performance by 50% and determined conflicts in the application to eliminate errors."
"AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites."
"I would like to have customizable dashboards to use when I am monitoring certain applications."
"What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."
"While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support."
"The pricing falls within the mid-range category."
"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."
"They do not have robust documentation."
"The interface and user experience could be better."
"Network monitoring is lacking and could be improved."
"The only challenge is that it's an extensive tool that requires a significant amount of time to learn."
"Its pricing could be better. Dynatrace has an option to monitor the end users to see what they are doing, but it required a separate license and had an additional cost. It was coming out to be expensive, because of which we didn't use the feature."
"If you have many distributed servers, you will need to install or migrate every agent. This can be a problem if you have too many, and it takes time."
"They could also, develop an observability platform where you could have the ability to inject events, locks, and traces."
"There's no download action for the reports, so if they could add something like that, it would add value for us. We cannot save data for more than seven to 10 days, so it would be better to add a feature for downloading. At least we could store the data and then we could compare for ourselves, where we are starting and where we are and where we are heading. I would have those metrics."
"Configuration could be simpler."
"Training is required for all of the people who will be using it, and this should not be overlooked. I would even recommend nominating an SME in each of the three areas covered: user behaviour analysis, development, and infrastructure/operations support."
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AppDynamics Browser Real-User Monitoring is ranked 23rd in Application Performance Monitoring (APM) and Observability with 14 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews. AppDynamics Browser Real-User Monitoring is rated 8.2, while Dynatrace is rated 8.8. The top reviewer of AppDynamics Browser Real-User Monitoring writes "End-to-end visibility, feature-rich, but the support could be improved". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". AppDynamics Browser Real-User Monitoring is most compared with Elastic Observability, New Relic, AWS X-Ray and Akamai mPulse, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our AppDynamics Browser Real-User Monitoring vs. Dynatrace report.
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