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Featured Review
Find out what your peers are saying about AppDynamics Browser Real-User Monitoring vs. Dynatrace and other solutions. Updated: November 2021.
555,139 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable feature is the end-user monitoring.""The most valuable feature is the one that enables you to have visibility into the end-users journey.""The most valuable feature is that we can see how our end-users are interacting with our application across regions.""It is a stable solution that helps address user issues well."

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"The agent deployment is the most valuable. You don't need to do any configuration. You just deploy the agents, and it can automatically detect your infrastructure. That was the greatest feature that we saw in Dynatrace. If there is any database, it can detect it automatically and present everything to you.""Dynatrace is heavily automated which is a big advantage. You don't have to configure a lot, it installs and it runs straight away. There's direct return on investment and you can focus on more interesting stuff than always have to configure and change the configurations. Issues or problems in detection is also fully automated, which is great.""The Session Replay not only allows us to watch the user in 4K video, but to see the individual steps happening behind the scenes, from a developer perspective. It gives us every single step that a user takes in a session, along with the ability to watch it as a video playback. We can see each call to every server as the user goes through the site. If something is broken or not running optimally, it's going to come up in the Session Replay.""The Davis artificial intelligence built-in program is valuable. It keeps all the information about the systems, connections, service calls, and requests in its database. It looks at response times and keeps everything in check with baseline figures. If anything goes outside of that baseline, it reports based on that. If the performance starts degrading, it reports on that. Before something breaks, it tells you that it is going to break, and that's the most useful feature of Dynatrace.""It has an integration with ServiceNow, which is great. Dynatrace creates tickets for things and its AI finds root cause. We have integrated that with our ServiceNow to generate events and incidents, so that all of our event management will be done in the ServiceNow Developer.""It has improved our critical incident response, exposing critical issues impacting the environment and our ability to respond to those events prior to client impact as well as resolving those events more quickly. We have use cases where we have studied a 70 percent improvement for response times in an occurring event as well as future reoccurrences being improved.""A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it.""I like the full-stack agents, the Oneagents, and the futures dynamic."

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Cons
"I would like to have customizable dashboards to use when I am monitoring certain applications.""AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine.""I would like to see support for mobile testing and mobile monitoring.""If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."

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"It's not really user friendly. You need to go through a certain type of training.""The solution could improve on integration, cloud services, and making the configuration less difficult.""We ran into a problem where the Dynatrace JavaScript agent is returning errors, and it's very apparent that there's a problem. However, the customer support will ask us for seemingly unnecessary details instead of looking at our dashboard through their account to see what the problem is. They ask us for a lot of details not really related to solving the problem. As a result, we still have a few issues that were never resolved. They're not major issues, but they're kind of frustrating.""Another area for improvement is that I would like the alerting to be set up a little bit more easily. Currently, it takes a lot of work to add alerting, especially if you have a large environment, and I consider our environment to be quite large. The alerting takes a lot of administration.""When it comes to monitoring, we did the integration with VMware vCenter, and we were able to see some good stuff. The VMware vCenter integration was really great, but what we really missed was the integration with the network management stuff such as Cisco ACI. We wanted to see integration in that area, but it was not provided by Dynatrace. So, the main feature for us is integration with things like Cisco ACI. If they can bring that one in, with vCenter in there, it would be a total solution. It would be absolutely incomparable to anything else in the market.""The one area that we get value out of now, where we would love to see additional features, is the Session Replay. The ability to see how one individual uses a particular feature is great. But what we'd really like to be able to see is how a large group of people uses a particular feature. I believe Dynatrace has some things on its roadmap to add to Session Replay that would allow us those kinds of insights as well.""I would love to see Dynatrace get more involved in the security realm. I get badgered by so many endpoint protection companies. It seems like a natural fit to me, that Dynatrace should be playing in that space.""The solution's ability to assess the severity of anomalies based on the actual impact to users and business KPIs is great. In my opinion, it could be extended even more. I would like it to be more configurable for the end-user. It would be nice to have more business rules applicable to the severity. It's already very good as it is now. It is based on the impact on your front-end users. But it would be nice if we could configure it a bit more."

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Pricing and Cost Advice
"This price of this product is expensive.""AppDynamics is more expensive than competitors.""AppDynamics Browser Real-User Monitoring does have licensing cost associated with it."

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"It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product.""Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price.""Dynatrace's pricing for their consumption units is rather arcane compared to some of the other tools, thus making forward-looking calculations based on capacity planning quite hard.""The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect.""We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money.""The price of the solution is expensive.""We have a three-year contract. We have 30 licenses for the full stack and 3 licenses for the DEM unit.""Consider volume because that is where you will get the most benefit. Doing a point solution is not cost-effective."

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Questions from the Community
Top Answer: It is a stable solution that helps address user issues well.
Top Answer: AppDynamics Browser Real-User Monitoring does have licensing cost associated with it. We currently have a yearly license.
Top Answer: If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions. I think this could be improved. There are different… more »
Top Answer: The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not… more »
Top Answer: While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else… more »
Top Answer: There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
Ranking
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3
Average Words per Review
462
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8.3
Views
50,487
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32,256
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32
Average Words per Review
1,276
Rating
8.8
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Overview

How do real users experience your browser-based applications? Using browser real-user monitoring follow their journey and optimize their experience with powerful end-to-end performance management that rapidly identifies application issues and relevant business transactions, and dramatically reduces MTTR.

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

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Learn more about AppDynamics Browser Real-User Monitoring
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Sample Customers
Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Top Industries
VISITORS READING REVIEWS
Computer Software Company28%
Financial Services Firm13%
Comms Service Provider12%
Government6%
REVIEWERS
Financial Services Firm31%
Insurance Company10%
Retailer7%
Healthcare Company7%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider16%
Financial Services Firm12%
Insurance Company6%
Company Size
REVIEWERS
Small Business29%
Large Enterprise71%
REVIEWERS
Small Business14%
Midsize Enterprise13%
Large Enterprise73%
VISITORS READING REVIEWS
Small Business20%
Midsize Enterprise18%
Large Enterprise63%
Find out what your peers are saying about AppDynamics Browser Real-User Monitoring vs. Dynatrace and other solutions. Updated: November 2021.
555,139 professionals have used our research since 2012.

AppDynamics Browser Real-User Monitoring is ranked 22nd in Application Performance Management (APM) with 4 reviews while Dynatrace is ranked 1st in Application Performance Management (APM) with 35 reviews. AppDynamics Browser Real-User Monitoring is rated 8.4, while Dynatrace is rated 8.8. The top reviewer of AppDynamics Browser Real-User Monitoring writes "A stable solution to monitor user behavior, but the functionality needs to be improved". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". AppDynamics Browser Real-User Monitoring is most compared with Elastic APM, AWS X-Ray, Akamai mPulse, New Relic Browser and IBM Tivoli Composite Application Manager, whereas Dynatrace is most compared with Datadog, AppDynamics, Splunk, New Relic APM and Azure Monitor. See our AppDynamics Browser Real-User Monitoring vs. Dynatrace report.

See our list of best Application Performance Management (APM) vendors.

We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.