AppDynamics Browser Real-User Monitoring vs JenniferSoft comparison

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Executive Summary

We performed a comparison between AppDynamics Browser Real-User Monitoring and JenniferSoft based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It provides a lot of data, so it helps businesses identify their user base.""It is a stable solution that helps address user issues well.""AppDynamics Browser Real-User Monitoring provides smooth connectivity to different applications.""We used AppDynamics to identify gaps and bottlenecks in the software.""The most valuable feature is the one that enables you to have visibility into the end-users journey.""The most valuable feature is the end-user monitoring.""We can see the customer's path from their computer to the backend systems.""One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website."

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"The dashboard is a valuable feature."

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Cons
"AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites.""They do not have robust documentation.""We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings.""The interface and user experience could be better.""If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions.""I would like to see support for mobile testing and mobile monitoring.""The pricing falls within the mid-range category.""What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."

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"The solution is pricy and has room for improvement."

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Pricing and Cost Advice
  • "This price of this product is expensive."
  • "AppDynamics is more expensive than competitors."
  • "AppDynamics Browser Real-User Monitoring does have licensing cost associated with it."
  • "AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."
  • "We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."
  • "The pricing needs to come down."
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    Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
    767,847 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website.
    Top Answer:The pricing falls within the mid-range category. I would rate it between three to five because considering the features provided, it offers value for money. If utilized effectively, the investment is… more »
    Top Answer:In user monitoring, AppDynamics Browser Real-User Monitoring should provide a better user experience. It needs to offer an end-to-end experience, including the internet layer and third-party elements… more »
    Top Answer:The dashboard is a valuable feature.
    Top Answer:The solution is pricy and has room for improvement.
    Top Answer:I use JenniferSoft to monitor the performance and transaction traces of our applications.
    Ranking
    Views
    719
    Comparisons
    566
    Reviews
    7
    Average Words per Review
    649
    Rating
    8.3
    Views
    241
    Comparisons
    164
    Reviews
    1
    Average Words per Review
    216
    Rating
    8.0
    Comparisons
    Learn More
    AppDynamics
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    Overview

    How do real users experience your browser-based applications? Using browser real-user monitoring follow their journey and optimize their experience with powerful end-to-end performance management that rapidly identifies application issues and relevant business transactions, and dramatically reduces MTTR.

    JenniferSoft Application Performance Management (APM) is a system management methodology that focuses on monitoring and managing application software performance and service utilization. Also, it is a tool that helps system availability and stable operation by monitoring and analyzing performance of operating systems. JENNIFER provides comprehensive and integrated performance monitoring through its many dashboard views, which include Real-user Monitoring and Real-time Topology. JENNIFER analyzes statistical data regarding system resources, application performance and errors with a view to achieving continuous and optimal service availability. JENNIFER's continuous monitoring helps with rapid detection and troubleshooting of performance problems. That can help prevent the problems from affecting service availability later. And minimizing system downtime and improving overall performance at the application and system levels greatly improves customer satisfaction.

    Sample Customers
    Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
    Standard Charter, SAS, SK, Mini Stop, AIG, SMBC, Prudential, Samsung, 3M, Meritz, LG, CJ, Pasco, Metr Asia Capital
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm22%
    Retailer7%
    Manufacturing Company7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business38%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise11%
    Large Enterprise73%
    No Data Available
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    767,847 professionals have used our research since 2012.

    AppDynamics Browser Real-User Monitoring is ranked 22nd in Application Performance Monitoring (APM) and Observability with 14 reviews while JenniferSoft is ranked 50th in Application Performance Monitoring (APM) and Observability with 1 review. AppDynamics Browser Real-User Monitoring is rated 8.2, while JenniferSoft is rated 8.0. The top reviewer of AppDynamics Browser Real-User Monitoring writes "End-to-end visibility, feature-rich, but the support could be improved". On the other hand, the top reviewer of JenniferSoft writes "Easy to deploy, stable, and scalable". AppDynamics Browser Real-User Monitoring is most compared with Elastic Observability, New Relic and AWS X-Ray, whereas JenniferSoft is most compared with Grafana.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.