We performed a comparison between AppDynamics Browser Real-User Monitoring and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides a lot of data, so it helps businesses identify their user base."
"It is a stable solution that helps address user issues well."
"The best feature of AppDynamics Browser Real-User Monitoring is that it lets you find errors in synthetic jobs ahead of the users. The solution shows you all front-end metrics. You can also see JavaScript errors and jQuery errors through AppDynamics Browser Real-User Monitoring. You can also do a correlation between the front end and the backend, or from the user to the navigator, to the backend through the solution."
"One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website."
"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."
"The most valuable feature is the one that enables you to have visibility into the end-users journey."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"We used AppDynamics to identify gaps and bottlenecks in the software."
"The solution is scalable, and it is easy because all the documentation is available."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"Server uptime is its most valuable feature."
"New Relic has helped us in terms of the optimizing our print and loading times."
"The simplicity of the dashboard is very good."
"The most valuable feature of New Relic is its ease of use."
"The integration and configuration of New Relic is straightforward and easy."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."
"They do not have robust documentation."
"The interface and user experience could be better."
"The pricing falls within the mid-range category."
"What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."
"I would like to see support for mobile testing and mobile monitoring."
"I would like to have customizable dashboards to use when I am monitoring certain applications."
"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."
"The solution must provide better support for Azure Web Apps service."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"The scalability can be improved."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"The browser isn't exactly reliable."
"The solution is quite expensive."
"The deployment process could be improved."
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AppDynamics Browser Real-User Monitoring is ranked 22nd in Application Performance Monitoring (APM) and Observability with 14 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppDynamics Browser Real-User Monitoring is rated 8.2, while New Relic is rated 8.6. The top reviewer of AppDynamics Browser Real-User Monitoring writes "End-to-end visibility, feature-rich, but the support could be improved". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppDynamics Browser Real-User Monitoring is most compared with Elastic Observability and AWS X-Ray, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our AppDynamics Browser Real-User Monitoring vs. New Relic report.
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