AppDynamics Database Monitoring vs OpenText Real User Monitoring comparison

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Executive Summary

We performed a comparison between AppDynamics Database Monitoring and OpenText Real User Monitoring based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"To be honest, it's a fantastic product.""The product is stable and the technical support is good.""What I found valuable in AppDynamics Database Monitoring is good technical support. I also like that it's scalable and stable.""The dashboards are very well-defined.""AppDynamics Database Monitoring's dashboarding is its best feature.""The solution is great for database monitoring. You don't have to install an agent on the database. You just install the server to a database agent. It's a good product for some database administration if you don't want to install an agent on the database for security.""You have a live view of what happens when something goes wrong on the production or support side. You don't have to scramble and do guesswork. We can identify the query that creates the bottleneck or slows the performance of the database system. It can give you points on how to debug and fix the system.""Knowing which tables on the database were working the most was valuable. It helped the client understand where they need to focus. They streamlined a lot of their queries and brought the resource usage down. It helped them to find long-running queries. They rewrote them completely so that they don't take as long and the application performs better."

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"Very easy to implement.""The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application.""The reporting feature is good for us.""The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools.""Real User Monitor has improved our productivity.""The most valuable feature is application performance monitoring.""The technical support is good at resolving issues."

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Cons
"The solution must improve security and setup.""The solution should add some monitoring similar to Oracle monitoring tools for databases. It has a lot of features to monitor SQL queries, and make some recommendation to resolve it. AppDynamics is just monitoring for delays and doesn't provide any recommendations for that. It's a deficiency.""Stability-wise, we experienced some performance issues when upgrading from 4.4 to 4.5.""The product lost its place as an industry leader.""Based on the user experience feedback that we have had, I think that the most important thing to improve is the availability of the SaaS, the cloud environment.""This product has an issue with initial lag upon opening that we would like to see improved.""The setup, implementation and use are clumsy and need to be refined.""The scalability could be improved."

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"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.""One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap.""When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported.""We would like to see support for non-Windows environments.""Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely.""Some issues with login errors.""This technology is considered to be older."

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Pricing and Cost Advice
  • "In terms of pricing, I feel that when you compare the benefits that we get to the price that we paid, it is reasonable."
  • "Pricing is based on the size of the deployment."
  • "There is an annual cost for the use of this solution."
  • "It could be a bit lower, but looking at the scalability, functionality, and other things, you can understand why AppDynamics is so expensive as compared to some of the cheaper products that don't have that full single pane of glass they've got. Dynatrace has got three different elements that you need to log into just to get a full view, which is not so good, and because of that, it is a bit cheaper."
  • "The licensing scheme is very complex. They need to make it easier."
  • "We have purchased a few licenses for AppDynamics Database Monitoring and the price is high."
  • "The license for AppDynamics is procured by our customers."
  • "We have a license-based solution. That means you need a license for each server you monitor."
  • More AppDynamics Database Monitoring Pricing and Cost Advice →

  • "The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
  • "If I compare with other vendors, other vendors are more expensive"
  • "Not expensive."
  • More OpenText Real User Monitoring Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Database scaling or migration projects play a supportive role throughout the development, monitoring, and troubleshooting phases.
    Top Answer:We buy the platform's yearly subscription. I rate its pricing a six out of ten.
    Top Answer:They could align the product strategy to evolve as a complete solution similar to Cisco Observability.
    Top Answer:Real User Monitor has improved our productivity.
    Top Answer:Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel.
    Top Answer:We use Real User Monitor to monitor services and capture problems from a user perspective, such as availability issues. The reports and metrics we collect from Real User Monitor help us to improve our… more »
    Ranking
    Views
    784
    Comparisons
    552
    Reviews
    16
    Average Words per Review
    399
    Rating
    8.0
    Views
    707
    Comparisons
    526
    Reviews
    1
    Average Words per Review
    430
    Rating
    8.0
    Comparisons
    Also Known As
    Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM, MF RUM
    Learn More
    Overview

    More than half of application performance bottlenecks originate in the database, but most application teams have little or no visibility into database performance. With AppDynamics' database performance management product, you get 100% visibility into application performance, from the browser to the database.

    Key Benefits

    • Visualize end-to-end application performance, from the browser to the database
    • Get alerts when database thresholds are violated
    • Monitor key performance metrics like top users, programs, SQL, objects and more.
    • See execution plans for slow SQL to isolate performance bottlenecks

    Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

    Sample Customers
    Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
    Avea, Maccabi Healthcare Services, TEB
    Top Industries
    REVIEWERS
    Financial Services Firm41%
    Retailer18%
    Computer Software Company12%
    Wholesaler/Distributor6%
    VISITORS READING REVIEWS
    Financial Services Firm32%
    Computer Software Company15%
    Manufacturing Company8%
    Insurance Company6%
    VISITORS READING REVIEWS
    Financial Services Firm30%
    Manufacturing Company12%
    Government9%
    Computer Software Company8%
    Company Size
    REVIEWERS
    Small Business10%
    Midsize Enterprise7%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise8%
    Large Enterprise79%
    REVIEWERS
    Small Business22%
    Midsize Enterprise11%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise8%
    Large Enterprise70%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    767,847 professionals have used our research since 2012.

    AppDynamics Database Monitoring is ranked 17th in Application Performance Monitoring (APM) and Observability with 30 reviews while OpenText Real User Monitoring is ranked 45th in Application Performance Monitoring (APM) and Observability with 8 reviews. AppDynamics Database Monitoring is rated 7.8, while OpenText Real User Monitoring is rated 6.2. The top reviewer of AppDynamics Database Monitoring writes "Good application performance features along with a very simple and tool navigation". On the other hand, the top reviewer of OpenText Real User Monitoring writes "The reports and metrics we collect help us to improve our services". AppDynamics Database Monitoring is most compared with Splunk Enterprise Security, Dynatrace, AppDynamics and AWS X-Ray, whereas OpenText Real User Monitoring is most compared with AppDynamics, Dynatrace, Honeycomb.io and VMware Aria Operations for Applications.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.