AppDynamics Database Monitoring vs Splunk ITSI (IT Service Intelligence) comparison

Cancel
You must select at least 2 products to compare!
Comparison Buyer's Guide
Executive Summary

We performed a comparison between AppDynamics Database Monitoring and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed AppDynamics Database Monitoring vs. Splunk ITSI (IT Service Intelligence) Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The features related to the application performance in AppDynamics Database Monitoring are the most valuable.""Database scaling or migration projects play a supportive role throughout the development, monitoring, and troubleshooting phases.""The feature that is most valuable to us is the snapshot feature. It allows us to get a snapshot of different SQL scripts that are being executed simultaneously and we can identify everything we need on them.""The most valuable feature of AppDynamics is that we can see all query times. If a particular query is taking too much time, we can alert it.""You have a live view of what happens when something goes wrong on the production or support side. You don't have to scramble and do guesswork. We can identify the query that creates the bottleneck or slows the performance of the database system. It can give you points on how to debug and fix the system.""The dashboards are very well-defined.""Knowing which tables on the database were working the most was valuable. It helped the client understand where they need to focus. They streamlined a lot of their queries and brought the resource usage down. It helped them to find long-running queries. They rewrote them completely so that they don't take as long and the application performs better.""The ability to identify the top running queries has been extremely valuable for us."

More AppDynamics Database Monitoring Pros →

"Customers have noted the solution helps streamline incident management.""Alerts and episodes are valuable to me.""One of the excellent features is the service analyzer, which is truly impressive.""The root cause analysis is very helpful for us.""The solution has been stable.""Splunk ITSI helps us secure our environment by allowing us to create automatons that run when alerts are triggered.""The KPS used to automate the integration policy is the most valuable feature of Splunk ITSI.""ITSI provides a visual representation of complex tools and context, using color coding and other features to make it easy for anyone at the monitoring or service desk to use."

More Splunk ITSI (IT Service Intelligence) Pros →

Cons
"The application monitoring needs improvement. It needs to be easier for someone who isn't a proficient developer.""AppDynamics Database Monitoring would be improved with more support for microservices architecture.""The solution could improve the server size for AppDynamics to include middleware products, which is doesn't yet cover. If they add middleware for sophisticated sites, AppDynamics would be the global choice.""The setup, implementation and use are clumsy and need to be refined.""The major concern lies with reports, specifically their configurability. It's like, if I want to combine multiple reports and generate them all at once, that's not possible. Even though there's a setup for generating 25 reports, I wanted to group them all and generate them in one go, which isn't currently feasible. I have to manually run each report and set the time for it.""The solution must improve security and setup.""The solution needs to support IBM products.""This product has an issue with initial lag upon opening that we would like to see improved."

More AppDynamics Database Monitoring Cons →

"If the product had some prebuilt machine learning features, it would add value to our use cases.""The solution should integrate more features in NEAP.""The cost of the license could be lower.""Splunk ITSI lacks out-of-the-box solutions for enterprise users.""Microservices is the only area where Splunk ITSI can be improved. When things come from one EC2 instance to another, there's a lack of exposure to microservices, so we can't know what's happening. Apart from that, it's doing pretty well.""It would be good if an interface was included in the next release.""We also faced challenges relating to UI development.""Splunk ITSI consumes a lot of CPU resources."

More Splunk ITSI (IT Service Intelligence) Cons →

Pricing and Cost Advice
  • "In terms of pricing, I feel that when you compare the benefits that we get to the price that we paid, it is reasonable."
  • "Pricing is based on the size of the deployment."
  • "There is an annual cost for the use of this solution."
  • "It could be a bit lower, but looking at the scalability, functionality, and other things, you can understand why AppDynamics is so expensive as compared to some of the cheaper products that don't have that full single pane of glass they've got. Dynatrace has got three different elements that you need to log into just to get a full view, which is not so good, and because of that, it is a bit cheaper."
  • "The licensing scheme is very complex. They need to make it easier."
  • "We have purchased a few licenses for AppDynamics Database Monitoring and the price is high."
  • "The license for AppDynamics is procured by our customers."
  • "We have a license-based solution. That means you need a license for each server you monitor."
  • More AppDynamics Database Monitoring Pricing and Cost Advice →

  • "I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
  • "Splunk pricing is high."
  • "The pricing of Splunk is a bit high."
  • "Splunk ITSI is a pay-per-use service that is priced fairly based on the amount of data we use."
  • "Its pricing has been changed as per the market. You get a good support service with it as well. They have 24/7 customer support. There is a portal, and if you are having issues, they are available in order to resolve them. So, its pricing isn't too much."
  • "Splunk ITSI is expensive; however, with the appropriate use case, it justifies the cost."
  • "Splunk ITSI is an expensive tool, and we need to purchase the utility license."
  • "Pricing has some room for improvement."
  • More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
    767,847 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Database scaling or migration projects play a supportive role throughout the development, monitoring, and troubleshooting phases.
    Top Answer:We buy the platform's yearly subscription. I rate its pricing a six out of ten.
    Top Answer:They could align the product strategy to evolve as a complete solution similar to Cisco Observability.
    Top Answer:One particularly useful feature of Splunk ITSI is the ability to create custom services.
    Top Answer:The product is expensive. It's one of the most expensive options, although maybe not as expensive as Datadog.
    Top Answer:In Splunk ITSI, thresholds automatically trigger incidents when a service value falls below the threshold. This prevents us from automatically triggering alerts for situations where the service value… more »
    Ranking
    Views
    784
    Comparisons
    552
    Reviews
    16
    Average Words per Review
    399
    Rating
    8.0
    Views
    2,043
    Comparisons
    1,379
    Reviews
    23
    Average Words per Review
    828
    Rating
    8.0
    Comparisons
    Learn More
    Overview

    More than half of application performance bottlenecks originate in the database, but most application teams have little or no visibility into database performance. With AppDynamics' database performance management product, you get 100% visibility into application performance, from the browser to the database.

    Key Benefits

    • Visualize end-to-end application performance, from the browser to the database
    • Get alerts when database thresholds are violated
    • Monitor key performance metrics like top users, programs, SQL, objects and more.
    • See execution plans for slow SQL to isolate performance bottlenecks

    Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services. 

    It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact. 

    The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance. 

    With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.

    Sample Customers
    Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
    TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
    Top Industries
    REVIEWERS
    Financial Services Firm41%
    Retailer18%
    Computer Software Company12%
    Wholesaler/Distributor6%
    VISITORS READING REVIEWS
    Financial Services Firm32%
    Computer Software Company15%
    Manufacturing Company8%
    Insurance Company6%
    REVIEWERS
    Financial Services Firm38%
    Insurance Company13%
    Logistics Company13%
    Computer Software Company13%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company13%
    Government13%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business10%
    Midsize Enterprise7%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise8%
    Large Enterprise79%
    REVIEWERS
    Small Business10%
    Midsize Enterprise17%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise7%
    Large Enterprise79%
    Buyer's Guide
    AppDynamics Database Monitoring vs. Splunk ITSI (IT Service Intelligence)
    March 2024
    Find out what your peers are saying about AppDynamics Database Monitoring vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    AppDynamics Database Monitoring is ranked 17th in Application Performance Monitoring (APM) and Observability with 30 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. AppDynamics Database Monitoring is rated 7.8, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of AppDynamics Database Monitoring writes "Good application performance features along with a very simple and tool navigation". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". AppDynamics Database Monitoring is most compared with Splunk Enterprise Security, Dynatrace, AppDynamics and AWS X-Ray, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, BMC TrueSight Operations Management and Splunk APM. See our AppDynamics Database Monitoring vs. Splunk ITSI (IT Service Intelligence) report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.