Alluvio Aternity vs AppDynamics Mobile Real-User Monitoring comparison

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Executive Summary

We performed a comparison between Alluvio Aternity and AppDynamics Mobile Real-User Monitoring based on real PeerSpot user reviews.

Find out in this report how the two Mobile APM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Alluvio Aternity vs. AppDynamics Mobile Real-User Monitoring Report (Updated: March 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"All of it, but it depends on who the end user is. The folks that support the applications, like the signatures that we've developed, it gives them feedback on their application performance.""The application response time. That's what our business has been having a problem with.""The detailed level of information you are able to get on the complete environment all of the way down to a specific machine.""The infrastructure data, especially the CPU and memory data, is per second, which makes it outstanding as compared to other solutions. Its licensing cost is very low for us.""Desktop monitoring, and being able to understand the performance of applications that runs on the desktop.""The most valuable feature is the alerting. As soon as we click on an incident, it takes us directly to the problematic PC. It's a direct solution. We click on an alert and it takes us to the incident details. The details show in different colors, in a graphical representation, and I like that the most.""We could resolve issues that they had been facing for months or years. They had been having the same issues, the same performance problems, whether it was Excel taking a long time to load, or network instability, or voice call problems, and we would fix it in minutes, in front of them in a meeting, with absolute confidence. It would just blow their minds.""The two most valuable features for us are its abilities to validate the customer experience and to measure performance before and after upgrades."

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"There are many features that are very valuable to us, but the ability to monitor the status of the users' experience in real-time is one of them.""The most valuable feature of the solution is its GUI.""Whenever the application crashes from user behavior, we can easily simulate the error. We are happy with this feature and find it to be valuable.""In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool identified an issue within the mobile app, causing lost transactions in the billing system.""We have found the scalability to be quite good.""For anybody who is looking into enhancing or improving their application code quality, I would definitely recommend this solution."

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Cons
"Their technical support should be improved in terms of response time. Its stability should also be better. We are currently using version 10, and its stability is not so high. The server crashes from time to time and needs to be restarted. Sometimes, you also have problems with applications.""Aternity does provide performance numbers, the data. However, it doesn't tell you what you can do about it. It just presents the facts. How to interpret the data, and how to draw conclusions from a lot of the data, requires knowledge and experience. That's the part that I would hope Aternity can continue to explore and give us that kind of capability.""Aternity doesn't currently provide metrics about actual employee experience of all business-critical apps. It's something you have to build out. It's not 'canned' that way and there is a lot of configuration that you have to do to the environment to collect the data you want to collect and that is important to you.""Potentially, the one thing that could probably help with better levels of enterprise adoption is around creating the application monitoring signatures. That process can be a little bit difficult. If one thing could be simplified a little bit, it would be the application monitoring signature creation process.""The solution's downloadable reports could be improved.""I think the workflow needs improvement""The other place for improvement, as an on-prem, non-SaaS customer, is that the system administration and management in Aternity are very difficult. They've even told me that most of their support calls come in due to configuration and system administration on their on-prem. Their on-prem solution is not easy to use.""In terms of a new feature, it would be good if we could restrict a user to a specific application or server. We have several customers, and we have to set up one or two servers for each customer. We have to set up one server for production and one for the test environment. Each user at the customer level can see all applications and the data of all applications, which is not really useful and good. We should be able to restrict user access at the application level or server level."

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"The way the agentless monitoring and agent monitoring get used is to be decided by the user, but there is no clarification on the setup phase or on how and why to use the aforementioned options.""I would like to see accommodation for millisecond granularity, as we only have one-second granularity now.""In terms of improvements we would like to see, we want to understand what the battery consumption metrics are whenever a user is viewing. It would be really helpful for us if we could get those details levels.""There may be some older technologies that are still covered, however, it's not as plug-and-play. You can still do it, however, it takes slightly more effort for engineers to cover old technologies such as C++, Delphi, and so on. It still can be done. It's just not as easy as, for example, covering Java.""I would like to see a better way to automate actions based on the events generated by the tool.""The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release updates, prompt users to upgrade, and inject code into the backend. It would be beneficial if there were a method to intercept these calls without requiring users to download and upgrade the application. However, I'm unsure about the feasibility of such an approach."

More AppDynamics Mobile Real-User Monitoring Cons →

Pricing and Cost Advice
  • "Our management squeezed Aternity pretty hard on the pricing, in my opinion a little too much. I advise negotiating for sure, but I do think it left kind of a sour taste in Aternity’s mouth that we were being so pushy despite the fact that we were only purchasing a small number of licenses."
  • "It’s a little on the costly side, but if you license intelligently, accounting for your various hosts connecting in through VDI or terminal servers, you can make it well worth your money."
  • "If the scale of your monitoring will be to go everywhere in an organization, a site license is key."
  • "Pricing is a bit high. Don't take that as the "be all, end all"."
  • "In my opinion they are asking a lot for their SaaS solution, but I also know that that's the direction they're going... The current, on-prem solution is probably a fair price."
  • "The pricing for the users and agents is reasonable compared to other solutions and vendors."
  • "Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."
  • "The pricing is fair."
  • More Alluvio Aternity Pricing and Cost Advice →

  • "It does require licensing to be paid."
  • "I believe there was probably an extra charge whenever I wanted to contact the support team."
  • "I rate AppDynamics Mobile Real-User Monitoring's pricing as seven out of ten. Mobile monitoring is paid based on the number of instances utilizing the mobile monitoring service, which increases as the scale grows. Consequently, your mobile user count can proportionally surpass all other applications."
  • More AppDynamics Mobile Real-User Monitoring Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with… more »
    Top Answer:The dashboard is very effective.
    Top Answer:The solution's price is pretty comparable to the industry.
    Top Answer:In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool… more »
    Top Answer:The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release… more »
    Top Answer:The use case involves evaluating a mobile application's performance and user experience. We seek insights into peak usage hours, the application's status, and that of secondary services, such as… more »
    Ranking
    4th
    out of 8 in Mobile APM
    Views
    1,312
    Comparisons
    602
    Reviews
    5
    Average Words per Review
    714
    Rating
    8.2
    5th
    out of 8 in Mobile APM
    Views
    136
    Comparisons
    39
    Reviews
    3
    Average Words per Review
    673
    Rating
    9.0
    Comparisons
    Also Known As
    Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
    Learn More
    Overview

    Alluvio Aternity full-spectrum Digital Experience Management provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry at scale from employee devices, every type of business application, and your cloud-native application service.

    It also helps you resolve issues quickly by showing you response time breakdown between client device, network, and application back ends. Aternity provides AI-powered visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app, whether it runs on a virtual, physical, or mobile device.

    Aternity Features

    Aternity has many valuable features, including:

    • Automatic discovery of every application in your enterprise portfolio, including SaaS and Shadow IT apps.
    • Click to render - measuring users' interactions with applications in the context of a business process.
    • Change validation - validating the impact of any type of device, application, or infrastructure change on end user experience.
    • Self-healing - automated remediation actions to recover from the most commonly expected user experience issues.
    • Anomaly detection - proactive notification of end-user issues
    • Transaction tracing of distributed applications - including cloud-native apps, via OpenTelemetry
    • Application troubleshooting - identify the cause of application issues

    Aternity Benefits

    Some of the biggest advantages the Aternity offers include:

    • Resolve problems quickly: With Aternity, you can monitor client-side latency, analyze the health and key metrics of the end user’s device, and correlate app performance to the virtual systems they are running on.
    • Reduce virtualization sprawl: Aternity helps you eliminate under-utilized resources with its ability to correlate the inventory of virtual desktop infrastructure to actual usage.
    • Experience level agreement (XLA): Aternity’s XLA feature can help your organization prove quality of service. Specifically, the XLA validates that business activity performance across all applications meets expectations by geography, department, and data center.
    • Mitigate IT transformation risk: Aternity helps you achieve success of both strategic and tactical IT initiatives.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Aternity users.

    PeerSpot user Ryan P., Head of Cyber Security Engineering & Oversight at a media company, says, "The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."

    An Endpoint Administration Manager at a financial services firm mentions, “It gives you the ability to filter the comparison by geography, industry, or company size.” He also adds, “We have absolutely seen ROI. It's really given us a very high level of visibility that we've just not ever had.”

    A Regional Network Manager at a recruiting/HR firm comments, "Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."

    A Sr. IT Manager at a manufacturing company states, "The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."

    How do real users experience your native mobile applications? Follow their journey and optimize their experience with powerful end-to-end performance management that rapidly identifies application issues and relevant business transactions —  from device to data center — and dramatically reduces MTTR.

    Sample Customers
    Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
    Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
    Top Industries
    REVIEWERS
    Financial Services Firm37%
    Healthcare Company13%
    Legal Firm10%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Government10%
    Computer Software Company9%
    Manufacturing Company8%
    No Data Available
    Company Size
    REVIEWERS
    Small Business3%
    Midsize Enterprise11%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise9%
    Large Enterprise75%
    REVIEWERS
    Small Business57%
    Midsize Enterprise14%
    Large Enterprise29%
    Buyer's Guide
    Alluvio Aternity vs. AppDynamics Mobile Real-User Monitoring
    March 2024
    Find out what your peers are saying about Alluvio Aternity vs. AppDynamics Mobile Real-User Monitoring and other solutions. Updated: March 2024.
    767,847 professionals have used our research since 2012.

    Alluvio Aternity is ranked 4th in Mobile APM with 37 reviews while AppDynamics Mobile Real-User Monitoring is ranked 5th in Mobile APM with 6 reviews. Alluvio Aternity is rated 8.4, while AppDynamics Mobile Real-User Monitoring is rated 8.2. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of AppDynamics Mobile Real-User Monitoring writes "Offers insights into peak usage hours, the application's status, and that of secondary services, such as databases and APIs". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and Splunk Enterprise Security, whereas AppDynamics Mobile Real-User Monitoring is most compared with . See our Alluvio Aternity vs. AppDynamics Mobile Real-User Monitoring report.

    See our list of best Mobile APM vendors.

    We monitor all Mobile APM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.