We performed a comparison between AppDynamics Mobile Real-User Monitoring and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Mobile APM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Whenever the application crashes from user behavior, we can easily simulate the error. We are happy with this feature and find it to be valuable."
"We have found the scalability to be quite good."
"For anybody who is looking into enhancing or improving their application code quality, I would definitely recommend this solution."
"There are many features that are very valuable to us, but the ability to monitor the status of the users' experience in real-time is one of them."
"The most valuable feature of the solution is its GUI."
"In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool identified an issue within the mobile app, causing lost transactions in the billing system."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"The solution offers good documentation."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"The most valuable feature of New Relic is its ease of use."
"The stability of New Relic APM is very good."
"There may be some older technologies that are still covered, however, it's not as plug-and-play. You can still do it, however, it takes slightly more effort for engineers to cover old technologies such as C++, Delphi, and so on. It still can be done. It's just not as easy as, for example, covering Java."
"The way the agentless monitoring and agent monitoring get used is to be decided by the user, but there is no clarification on the setup phase or on how and why to use the aforementioned options."
"In terms of improvements we would like to see, we want to understand what the battery consumption metrics are whenever a user is viewing. It would be really helpful for us if we could get those details levels."
"I would like to see accommodation for millisecond granularity, as we only have one-second granularity now."
"I would like to see a better way to automate actions based on the events generated by the tool."
"The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release updates, prompt users to upgrade, and inject code into the backend. It would be beneficial if there were a method to intercept these calls without requiring users to download and upgrade the application. However, I'm unsure about the feasibility of such an approach."
"We have had issues with our agents going offline."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The browser isn't exactly reliable."
"The price could improve."
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AppDynamics Mobile Real-User Monitoring is ranked 5th in Mobile APM with 6 reviews while New Relic is ranked 2nd in Mobile APM with 151 reviews. AppDynamics Mobile Real-User Monitoring is rated 8.2, while New Relic is rated 8.6. The top reviewer of AppDynamics Mobile Real-User Monitoring writes "Offers insights into peak usage hours, the application's status, and that of secondary services, such as databases and APIs". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppDynamics Mobile Real-User Monitoring is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our AppDynamics Mobile Real-User Monitoring vs. New Relic report.
See our list of best Mobile APM vendors.
We monitor all Mobile APM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
