Alluvio Aternity vs AppDynamics Mobile Real-User Monitoring comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Alluvio Aternity and AppDynamics Mobile Real-User Monitoring based on real PeerSpot user reviews.

Find out in this report how the two Mobile APM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Alluvio Aternity vs. AppDynamics Mobile Real-User Monitoring Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The data collected by the agents on each end point is the most valuable feature for us.""The user experience it provides is the most valuable feature for us.""The application response time. That's what our business has been having a problem with.""The two most valuable features for us are its abilities to validate the customer experience and to measure performance before and after upgrades.""The item we use the most and what upper management wants is the SLA reports. It's a good summary of how the applications are performing over time from month to month.""The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application.""Desktop monitoring, and being able to understand the performance of applications that runs on the desktop.""DEM-Q (Digital Experience Management Quadrant) is very useful. This is where they stand out with their dashboard, because it gives us a picture of how our company is doing compared to the other businesses out there."

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"There are many features that are very valuable to us, but the ability to monitor the status of the users' experience in real-time is one of them.""Whenever the application crashes from user behavior, we can easily simulate the error. We are happy with this feature and find it to be valuable.""In the case of a mobile banking application, AppDynamics Mobile Real-User Monitoring successfully reduced the response time from eight seconds to just one second. In another example, the tool identified an issue within the mobile app, causing lost transactions in the billing system.""The most valuable feature of the solution is its GUI.""For anybody who is looking into enhancing or improving their application code quality, I would definitely recommend this solution.""We have found the scalability to be quite good."

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Cons
"The other place for improvement, as an on-prem, non-SaaS customer, is that the system administration and management in Aternity are very difficult. They've even told me that most of their support calls come in due to configuration and system administration on their on-prem. Their on-prem solution is not easy to use.""When it comes to what is called creating signatures, it's not easy for a non-coding person for desktop applications. You need to run the recording and you need to have some exposure and knowledge. That is an area where they can improve. For web applications, they have the Web Activity Creator and that's an awesome and easy tool. Anybody can use it and capture the signatures. With the desktop applications it's a little more cumbersome and difficult.""I think the workflow needs improvement""We are waiting for the GA release of their agent. I hope they can do better when they release their endpoint agents. Right now, we are not able to measure some applications, core applications, because it's relying on a specific version of the agent and that agent has not come out yet and there's no ETA. I would like to see them speed up time to market when they release agents.""Being able to add custom monitoring to dashboards would be nice. Right now, if you want to monitor the value of a registry key on your systems, to get that added into the dashboard you have to reach out to Aternity so they can start looking for that value. It would be interesting if that were more of a self-serve function.""When they moved from Version 8 to Version 9, the customers lost so much control of what they could do with the product.""For me, the biggest problem is the price. It is not so much about how much it costs. It is about Aternity only giving you 12 months upfront. So, you got to purchase it for 12 months. A lot of our customers are on a per-user-per-month type billing. They are all OPEX rather than CAPEX. It would be a lot better for our customers if there was an option available for OPEX so that it is billed on a monthly basis than a yearly basis. They've got only Windows agents. They don't actually have mobile agents. It would be a lot better if they could also integrate Android and iOS because then we can start pulling steps and performance management out of users' mobile devices. That's the biggest addition I would suggest at the moment. A lot of our customers have desktops as well as tablets or mobile devices. We should be able to monitor that stuff as well.""The only thing I can say which has been frustrating are the Tableau workspace/dashboard options out-of-the-box, at least prior to version 8."

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"The only improvement I see is intercepting calls in a mobile application without injecting additional code. Currently, when instrumenting or monitoring a mobile application, it's necessary to release updates, prompt users to upgrade, and inject code into the backend. It would be beneficial if there were a method to intercept these calls without requiring users to download and upgrade the application. However, I'm unsure about the feasibility of such an approach.""I would like to see accommodation for millisecond granularity, as we only have one-second granularity now.""I would like to see a better way to automate actions based on the events generated by the tool.""In terms of improvements we would like to see, we want to understand what the battery consumption metrics are whenever a user is viewing. It would be really helpful for us if we could get those details levels.""The way the agentless monitoring and agent monitoring get used is to be decided by the user, but there is no clarification on the setup phase or on how and why to use the aforementioned options.""There may be some older technologies that are still covered, however, it's not as plug-and-play. You can still do it, however, it takes slightly more effort for engineers to cover old technologies such as C++, Delphi, and so on. It still can be done. It's just not as easy as, for example, covering Java."

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Pricing and Cost Advice
  • "Our management squeezed Aternity pretty hard on the pricing, in my opinion a little too much. I advise negotiating for sure, but I do think it left kind of a sour taste in Aternity’s mouth that we were being so pushy despite the fact that we were only purchasing a small number of licenses."
  • "It’s a little on the costly side, but if you license intelligently, accounting for your various hosts connecting in through VDI or terminal servers, you can make it well worth your money."
  • "If the scale of your monitoring will be to go everywhere in an organization, a site license is key."
  • "Pricing is a bit high. Don't take that as the "be all, end all"."
  • "In my opinion they are asking a lot for their SaaS solution, but I also know that that's the direction they're going... The current, on-prem solution is probably a fair price."
  • "The pricing for the users and agents is reasonable compared to other solutions and vendors."
  • "Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."
  • "The pricing is fair."
  • More Alluvio Aternity Pricing and Cost Advice →

  • "It does require licensing to be paid."
  • "I believe there was probably an extra charge whenever I wanted to contact the support team."
  • "I rate AppDynamics Mobile Real-User Monitoring's pricing as seven out of ten. Mobile monitoring is paid based on the number of instances utilizing the mobile monitoring service, which increases as the scale grows. Consequently, your mobile user count can proportionally surpass all other applications."
  • More AppDynamics Mobile Real-User Monitoring Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with… more »
    Top Answer:The dashboard is very effective.
    Top Answer:The solution's price is pretty comparable to the industry.
    Top Answer:The most valuable feature of the solution is its GUI.
    Top Answer:Though I haven't explored AppDynamics Mobile Real-User Monitoring a lot, considering the way the setup of the product, I did not understand certain concepts. The way the agentless monitoring and agent… more »
    Top Answer:System monitoring and real user monitoring were the two domains in which the product was used in my company. AppDynamics Mobile Real-User Monitoring was a tool directly used by my company's client. I… more »
    Ranking
    4th
    out of 8 in Mobile APM
    Views
    1,313
    Comparisons
    609
    Reviews
    4
    Average Words per Review
    818
    Rating
    8.3
    5th
    out of 8 in Mobile APM
    Views
    139
    Comparisons
    41
    Reviews
    2
    Average Words per Review
    608
    Rating
    9.0
    Comparisons
    Also Known As
    Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
    Learn More
    Overview

    Alluvio Aternity full-spectrum Digital Experience Management provides insight into the business impact of customer and employee digital experience by capturing and storing technical telemetry at scale from employee devices, every type of business application, and your cloud-native application service.

    It also helps you resolve issues quickly by showing you response time breakdown between client device, network, and application back ends. Aternity provides AI-powered visibility into the end user experience of every cloud, SaaS, thick client, or enterprise mobile app, whether it runs on a virtual, physical, or mobile device.

    Aternity Features

    Aternity has many valuable features, including:

    • Automatic discovery of every application in your enterprise portfolio, including SaaS and Shadow IT apps.
    • Click to render - measuring users' interactions with applications in the context of a business process.
    • Change validation - validating the impact of any type of device, application, or infrastructure change on end user experience.
    • Self-healing - automated remediation actions to recover from the most commonly expected user experience issues.
    • Anomaly detection - proactive notification of end-user issues
    • Transaction tracing of distributed applications - including cloud-native apps, via OpenTelemetry
    • Application troubleshooting - identify the cause of application issues

    Aternity Benefits

    Some of the biggest advantages the Aternity offers include:

    • Resolve problems quickly: With Aternity, you can monitor client-side latency, analyze the health and key metrics of the end user’s device, and correlate app performance to the virtual systems they are running on.
    • Reduce virtualization sprawl: Aternity helps you eliminate under-utilized resources with its ability to correlate the inventory of virtual desktop infrastructure to actual usage.
    • Experience level agreement (XLA): Aternity’s XLA feature can help your organization prove quality of service. Specifically, the XLA validates that business activity performance across all applications meets expectations by geography, department, and data center.
    • Mitigate IT transformation risk: Aternity helps you achieve success of both strategic and tactical IT initiatives.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Aternity users.

    PeerSpot user Ryan P., Head of Cyber Security Engineering & Oversight at a media company, says, "The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."

    An Endpoint Administration Manager at a financial services firm mentions, “It gives you the ability to filter the comparison by geography, industry, or company size.” He also adds, “We have absolutely seen ROI. It's really given us a very high level of visibility that we've just not ever had.”

    A Regional Network Manager at a recruiting/HR firm comments, "Aternity provides metrics about actual employee experience of all business-critical apps, rather than just a few. It does some out-of-the-box monitoring for the Office suite, but you can create custom monitoring for any of your applications, whether a web client or a desktop application."

    A Sr. IT Manager at a manufacturing company states, "The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."

    How do real users experience your native mobile applications? Follow their journey and optimize their experience with powerful end-to-end performance management that rapidly identifies application issues and relevant business transactions —  from device to data center — and dramatically reduces MTTR.

    Sample Customers
    Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
    Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
    Top Industries
    REVIEWERS
    Financial Services Firm37%
    Healthcare Company13%
    Legal Firm10%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Government11%
    Computer Software Company10%
    Manufacturing Company8%
    No Data Available
    Company Size
    REVIEWERS
    Small Business3%
    Midsize Enterprise11%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business57%
    Midsize Enterprise14%
    Large Enterprise29%
    Buyer's Guide
    Alluvio Aternity vs. AppDynamics Mobile Real-User Monitoring
    March 2024
    Find out what your peers are saying about Alluvio Aternity vs. AppDynamics Mobile Real-User Monitoring and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Alluvio Aternity is ranked 4th in Mobile APM with 37 reviews while AppDynamics Mobile Real-User Monitoring is ranked 5th in Mobile APM with 6 reviews. Alluvio Aternity is rated 8.4, while AppDynamics Mobile Real-User Monitoring is rated 8.2. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of AppDynamics Mobile Real-User Monitoring writes "Offers insights into peak usage hours, the application's status, and that of secondary services, such as databases and APIs". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and Splunk Enterprise Security, whereas AppDynamics Mobile Real-User Monitoring is most compared with . See our Alluvio Aternity vs. AppDynamics Mobile Real-User Monitoring report.

    See our list of best Mobile APM vendors.

    We monitor all Mobile APM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.