AppDynamics Server Monitoring vs CA Unified Communications Monitor comparison

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Executive Summary

We performed a comparison between AppDynamics Server Monitoring and CA Unified Communications Monitor based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a stable solution. Stability-wise, I don't see any problems in the solution...The solution's technical support was good.""We can view the server activities, including issues in the process, with a single click.""The event alerting feature or the trigger system is what I like most about AppDynamics Server Monitoring. Whenever an issue occurs, the tool automatically generates an even trigger that tells engineers in the company to take action, so it's an essential feature of AppDynamics Server Monitoring. Another valuable feature of the tool is end-to-end monitoring, which means if you need to debug, you can go transaction by transaction, where the issue lies, and how it's linked. For example, if it's a low-performance issue, you can look into it more through AppDynamics Server Monitoring in terms of which area takes too much time to execute. You can also see the SQL queries and the kind of query going on through the tool.""The solution offers great visibility that allows you to track where errors originated.""The product provides a nice end-user experience.""The platform is reliable in identifying the core system issues.""The product has the ability to drill down to the errors whenever we have issues.""The auto-discovery of the logs is the most valuable feature. It requires minimal configuration, we just need to set up on once and it automatically detects through the code."

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"We use the solution to meet the needs of the customer.""Good end-to-end monitoring"

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Cons
"I could not find a user-friendly interface for querying, and analytics sometimes gives the wrong results...I feel that analytics could have been better in searching and running the analytical queries.""The product’s dashboard could be more easy to implement.""AppDynamics Server Monitoring has room for improvement in terms of pricing. If the price could be cheaper, it would be great for both the customer and the integrator. What I'd like to see in the next release of AppDynamics Server Monitoring is a better dashboard for the customer. The dashboard should be more interactive.""In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages.""The solution could be more mobile friendly.""Things are being done differently in the industry now, and many of these problems are being solved with cloud databases.""The one thing that I find it difficult in using AppDynamics is, for any new user, it's not easy for him or her to configure the transactions in AppDynamics because the UI is pretty complex. The configuration is pretty complex for a new, fresh user. They can make the UI simpler, that'll be very helpful for anyone to configure their website in AppDynamics.""If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a single-agent solution, which can pose security concerns. When installing Dynatrace, granting the agent ld pro payload rights is a requirement. In contrast, our solution ensures a more secure approach by not requiring root and administration access. While we currently utilize an agent-based solution, there may be a shift in the next one or two years, possibly with the adoption of Open Telemetry. It's anticipated that many APM vendors, including Dynatrace, may alter their structure or strategy for implementation. However, as of now, the trend is towards an increasing number of implementations daily."

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"All the features and functions of the solution can be improved.""The solution should have automatic baseline detection."

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Pricing and Cost Advice
  • "My understanding is that the price of this solution is quite high, compared to other products."
  • "The pricing for AppDynamics Server Monitoring in Africa and the Middle East is too expensive, so it's very hard to sell it to customers. If there could be different pricing or package for the region, that would be great. My company pays for the license of AppDynamics Server Monitoring on a per-agent, per-server basis. It's $700 to $1000 per server, and it's paid annually. My company is on a subscription model for the solution. On a scale of one to five, where one is expensive and five is cheap, my rating for the price of AppDynamics Server Monitoring is a two."
  • "The solution has a high cost."
  • "AppDynamics Server Monitoring is a very expensive product, but if you negotiate well, you get value for money...My company used to make early payments toward the licensing costs of the solution, but now my company has opted for a different licensing model."
  • "The tool is expensive."
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    Questions from the Community
    Top Answer:The platform is reliable in identifying the core system issues.
    Top Answer:It's true; it's not an inexpensive solution. Dynatrace and AppDynamics are consistently on the pricier side. However, when comparing with other solutions like Datadog or New Relic, it becomes apparent… more »
    Top Answer:If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a… more »
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    8.2
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    Also Known As
    CA UC Monitor
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    AppDynamics
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    Overview

    Application-centric server monitoring in context of your business transactions to proactively isolate and resolve application performance issues faster with actionable, correlated application-server metrics.

    CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

    Sample Customers
    Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
    BBVA Compass
    Top Industries
    REVIEWERS
    Financial Services Firm27%
    Retailer18%
    Transportation Company9%
    Hospitality Company9%
    VISITORS READING REVIEWS
    Financial Services Firm33%
    Computer Software Company18%
    Media Company6%
    Government5%
    No Data Available
    Company Size
    REVIEWERS
    Small Business22%
    Midsize Enterprise11%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise16%
    Large Enterprise71%
    No Data Available
    Buyer's Guide
    IT Infrastructure Monitoring
    April 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: April 2024.
    767,667 professionals have used our research since 2012.

    AppDynamics Server Monitoring is ranked 19th in IT Infrastructure Monitoring with 16 reviews while CA Unified Communications Monitor is ranked 77th in IT Infrastructure Monitoring. AppDynamics Server Monitoring is rated 8.2, while CA Unified Communications Monitor is rated 6.6. The top reviewer of AppDynamics Server Monitoring writes "A highly stable and scalable solution that provides real-time information on servers". On the other hand, the top reviewer of CA Unified Communications Monitor writes "Good end-to-end voice quality monitoring and offers valuable features". AppDynamics Server Monitoring is most compared with OpsRamp, Zabbix, ITRS Geneos, Nutanix Prism and PRTG Network Monitor, whereas CA Unified Communications Monitor is most compared with .

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.