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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The auto-discovery of the logs is the most valuable feature. It requires minimal configuration, we just need to set up on once and it automatically detects through the code.""I like Business iQ the most, so far. It has great analytics configurations and I can get real-time updates. We have eCommerce releases every week. So the one use case that I use Business iQ is to compare before and after release performance using AppDynamics.""This solution gives us quite good insights that we might otherwise overlook, or it might take a really long time to debug those issues."

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"The most important feature, from our perspective, is the integration with our ticketing system. That eliminates wasted motion and time in drafting and sending and finding the right distribution list.""With SaaS, we can implement in other regions without having to physically go to there.""The response time is real-time alerting. It is very helpful, because it makes things a lot easier. All we have to do is put a circle around a geo-fence and shoot off a message.""You can configure the tool to escalate if no action is taken within a certain time period. That avoids sending off an alert that nobody deals with and where nobody knows that nobody has dealt with it.""You can program in rotations, shifts, and scenarios of different kinds and it allows you to page multiple people, or people in sequence, or a group of people simultaneously.""It's very customizable. For instance, if you're going on vacation this week, you go to your calendar and say, "I'm off this week, make the secondary the primary." And that's done on-the-fly. It's very responsive. It's very user-friendly.""By leveraging Everbridge, with a few clicks of a mouse, we are able to go in and request as many teams as we require to respond to an incident and bring them together to collaborate much faster.""The most valuable feature is the support calendars."

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Cons
"In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages.""The one thing that I find it difficult in using AppDynamics is, for any new user, it's not easy for him or her to configure the transactions in AppDynamics because the UI is pretty complex. The configuration is pretty complex for a new, fresh user. They can make the UI simpler, that'll be very helpful for anyone to configure their website in AppDynamics.""I would like the ability to choose from some pre-defined dashboards and reports because as it is now, you have to define them separately for each implementation."

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"There is some room to improve the initial-rollout functions which are a little bit painful.""The company would like to have super detailed analytics, as we integrate this with our security software.""I would like them to add GPS going forward.""The feature that xMatters has that Everbridge doesn't have, or has in a limited way, is a method of funneling some alerts, as an FYI, to other stakeholders who are not necessarily prime actors in an incident.""What I would like to see is vendor alerting. It's not structured to take into account that users outside of our environment, users outside of IT, may not be in the group. IBM is an outside vendor for us, and we have IBM CEs who come in on a regular basis. If there's a problem, we call those vendors in. That should be tied into the system where we can say that vendors A, B, and C have these users and we want them available to come into the office when there's an issue. We want to be able to alert them in the same way we alert internally.""The initial setup was very complex. We did not have a very good experience with our initial deployment. Most of this was due to customizations in our ServiceNow instance.""I would like to have a little bit more flexibility in the member portal."

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Pricing and Cost Advice
"My understanding is that the price of this solution is quite high, compared to other products."

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"This product has helped us save $200,000 from being able to get rid of vendors and consolidate functionalities to doing incident reporting.""The pricing was under $25 a month per user. We had about 1,000 defined users.""As far as I'm aware, there are no costs beyond the standard licensing fees.""The end result is that we have driven down our MTTR by an average of about 45 minutes across all major outages. That is very substantial considering the cost of every minute of outage can be thousands of dollars lost.""The annual cost is $125,000 USD. That is for everything. It includes the 11,000 mass notifications. Technically, we have 500 licenses for IT Alerting.""They are one of the cheapest solutions on the market. We looked at all of the major competitors in the space. Everbridge was one of the most affordable for what they are offering.""Everbridge is not an inexpensive tool, but as the adage says, you get what you pay for."

More Everbridge IT Alerting Pricing and Cost Advice »

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3
Average Words per Review
596
Rating
8.0
Views
6,925
Comparisons
2,481
Reviews
6
Average Words per Review
2,167
Rating
8.8
Popular Comparisons
Compared 39% of the time.
Compared 13% of the time.
Compared 5% of the time.
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AppDynamics
Everbridge
Overview

Application-centric server monitoring in context of your business transactions to proactively isolate and resolve application performance issues faster with actionable, correlated application-server metrics.

Everbridge IT Alerting provides an Enterprise closed-loop incident response automation solution . The solution integrates and automates communications, collaboration and orchestration processes for ServiceOps, IT Security Ops, DevOps, and Disaster recovery Ops for faster recovery and delivery. IT Alerting capabilities include group and calendar management, on-call scheduling, automated escalation, pinless conference bridges, ChatOps, response workflow automation, recording, analytics and reporting. The solution is offered as a cloud service based on the secure, highly available, resilient, and globally scalable Everbridge CEM platform. Learn why 3,500+ enterprise customers trust Everbridge (NASDAQ (EVBG))  with their IT Response Automation Management and IT Alerting solutions; visit  ITAlerting.com  to learn more or request a demo.


Need Integration with your ITOM, ITSM, SIEM tools?

Plug Everbridge IT Alerting directly into your ITOM, ITSM, SIEM, IT Monitoring tools including ServiceNow or BMC Remedy with our certified, two-way integrations and automatically contact the on-call IT team members, launch conference bridges and automatically escalate to the senior personnel in case of major IT incidents.

Offer
Learn more about AppDynamics Server Monitoring
Learn more about Everbridge IT Alerting
Sample Customers
Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, ExpediaFacebook,  Ericsson, Choice Hotels, Endurance International Group, Sierra Nevada, Alexion, Digital Realty, Solutionary, Navy Federal Credit Union, Oakwood Worldwide, EastWest Bank, IBM, Core Logic, Paypal
Top Industries
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider22%
Financial Services Firm19%
Government6%
REVIEWERS
Financial Services Firm33%
Pharma/Biotech Company13%
Energy/Utilities Company13%
Hospitality Company7%
VISITORS READING REVIEWS
Computer Software Company25%
Financial Services Firm9%
Comms Service Provider7%
Real Estate/Law Firm7%
Company Size
No Data Available
REVIEWERS
Small Business5%
Large Enterprise95%
Find out what your peers are saying about Zabbix, Paessler AG, SolarWinds and others in IT Infrastructure Monitoring. Updated: January 2021.
456,719 professionals have used our research since 2012.

AppDynamics Server Monitoring is ranked 28th in IT Infrastructure Monitoring with 3 reviews while Everbridge IT Alerting is ranked 1st in IT Alerting and Incident Management with 6 reviews. AppDynamics Server Monitoring is rated 8.0, while Everbridge IT Alerting is rated 8.8. The top reviewer of AppDynamics Server Monitoring writes "Predictive notifications are on target but there should be better regional support". On the other hand, the top reviewer of Everbridge IT Alerting writes "Integrates with Remedy OnDemand, eliminating the need for manual call-outs when incidents are logged". AppDynamics Server Monitoring is most compared with ITRS Geneos, Zabbix, Moogsoft, Cisco Intersight and Nutanix Prism, whereas Everbridge IT Alerting is most compared with PagerDuty, Send Word Now, ServiceNow, xMatters IT Management and OpsGenie.

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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.