We performed a comparison between AppDynamics Server Monitoring and ITRS Geneos based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The event alerting feature or the trigger system is what I like most about AppDynamics Server Monitoring. Whenever an issue occurs, the tool automatically generates an even trigger that tells engineers in the company to take action, so it's an essential feature of AppDynamics Server Monitoring. Another valuable feature of the tool is end-to-end monitoring, which means if you need to debug, you can go transaction by transaction, where the issue lies, and how it's linked. For example, if it's a low-performance issue, you can look into it more through AppDynamics Server Monitoring in terms of which area takes too much time to execute. You can also see the SQL queries and the kind of query going on through the tool."
"The product has the ability to drill down to the errors whenever we have issues."
"We can view the server activities, including issues in the process, with a single click."
"The solution offers great visibility that allows you to track where errors originated."
"I like Business iQ the most, so far. It has great analytics configurations and I can get real-time updates. We have eCommerce releases every week. So the one use case that I use Business iQ is to compare before and after release performance using AppDynamics."
"The platform is reliable in identifying the core system issues."
"What I like most about AppDynamics Server Monitoring is that it's easy to manipulate and easy to implement. All solutions have the same features, but what sets AppDynamics Server Monitoring apart is that it's really quick to implement. AppDynamics Server Monitoring has a great interface. As a developer, it doesn't matter whether it's SolarWinds, Dynatrace, or any APM you're using, but it would matter to the customer. A product must be easy to manipulate or use, for example, AppDynamics Server Monitoring, for the customer, but for developers like my team, there's no pressure, even if a solution requires coding."
"It is a stable solution. Stability-wise, I don't see any problems in the solution...The solution's technical support was good."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"The clean and colorful UI and easy to use options like snooze and active times."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"The great advantage of this tool is real-time monitoring."
"I always appreciate Geneos's stability and ease of use."
"If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a single-agent solution, which can pose security concerns. When installing Dynatrace, granting the agent ld pro payload rights is a requirement. In contrast, our solution ensures a more secure approach by not requiring root and administration access. While we currently utilize an agent-based solution, there may be a shift in the next one or two years, possibly with the adoption of Open Telemetry. It's anticipated that many APM vendors, including Dynatrace, may alter their structure or strategy for implementation. However, as of now, the trend is towards an increasing number of implementations daily."
"Things are being done differently in the industry now, and many of these problems are being solved with cloud databases."
"AppDynamics Server Monitoring has room for improvement in terms of pricing. If the price could be cheaper, it would be great for both the customer and the integrator. What I'd like to see in the next release of AppDynamics Server Monitoring is a better dashboard for the customer. The dashboard should be more interactive."
"An area for improvement in AppDynamics Server Monitoring is integration; in particular, it needs a better way to integrate with custom applications such as Siebel CRM. Right now, it's challenging to integrate AppDynamics Server Monitoring with Siebel CRM because it sometimes gives an error and cannot integrate properly."
"The solution could be more mobile friendly."
"I could not find a user-friendly interface for querying, and analytics sometimes gives the wrong results...I feel that analytics could have been better in searching and running the analytical queries."
"In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages."
"The one thing that I find it difficult in using AppDynamics is, for any new user, it's not easy for him or her to configure the transactions in AppDynamics because the UI is pretty complex. The configuration is pretty complex for a new, fresh user. They can make the UI simpler, that'll be very helpful for anyone to configure their website in AppDynamics."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"Data visualization – real time and historical – is a weakness."
"The main feature that needs work is the Dashboard designer."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"I would like better access to the data that is being collected."
"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
More AppDynamics Server Monitoring Pricing and Cost Advice →
AppDynamics Server Monitoring is ranked 19th in IT Infrastructure Monitoring with 16 reviews while ITRS Geneos is ranked 12th in IT Infrastructure Monitoring with 57 reviews. AppDynamics Server Monitoring is rated 8.2, while ITRS Geneos is rated 8.2. The top reviewer of AppDynamics Server Monitoring writes "A highly stable and scalable solution that provides real-time information on servers". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". AppDynamics Server Monitoring is most compared with OpsRamp, Zabbix, Nutanix Prism, PRTG Network Monitor and Cisco Intersight, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and ServiceNow IT Operations Management. See our AppDynamics Server Monitoring vs. ITRS Geneos report.
See our list of best IT Infrastructure Monitoring vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
