Sid RoyVice President - Operations & Client Support at Scicom Infrastructure Services
Ravi KhanchandaniFounder Director at Techsa Services Pvt Ltd
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server."
"It helped to find quick solutions for specific business transactions."
"Despite dozens of deployments across hundreds of applications- we have yet to see a case where AD is negatively impacting application execution or functionality."
"Provides monitoring more around business processes versus just servers, applications, etc. E.g., with complex systems, where a business process passes across multiple applications, the business needs us to monitor the heath of the process, not just a segment of the application."
"The features that I like best are the dashboard and Business Journey."
"This is a stable product and we definitely plan to continue using it in the future."
"From the performance management side, I like everything from business transaction work to tracking. On the database side, we can get a lot of insights from the database. On the server monitoring side, it helped us a lot to find out some of the issues on the VM side because VMs were creating a little trouble for us."
"The most valuable feature is the flow map."
"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions."
"There are many valuable features, including the network configuration manager, and the network performance manager."
"One of the most valuable features are the reports. They're pretty good. Also, the ease of installation and customization for the client is another feature that we value. SolarWinds has a lot of features but these are the ones I like the most. We also like that the KPIs have the ability to be preset."
"The more valuable feature of this solution is the Exchange feature."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds."
"This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure."
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
"Rolling out version upgrades is a difficult job at times."
"As per my experience, the drill-down feature can be improved at the class level."
"Additional support for NextGen mobile platforms also needs to be high in the roadmap prioritizations"
"Needs more integration with applications suites, like Oracle Enterprise Server or BMC Remedy."
"AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation."
"More native support for other hardware is needed because having to install various extensions and perform extra setup for different devices is really challenging, and not as easy or straightforward as it is in other products."
"At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software."
"I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have."
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"The setup was complex. We had local support to assist us."
"They should incorporate more artificial intelligence. There should also be more predictive features."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
"It would be helpful if the solution could integrate more with the security compliances, like this IDSS, etc."
"When you implement SolarWinds on a larger scale my customers complain about the speed."
"This product has no real downside unless they fail to continue development of its capabilities."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"We do not have any issues with the price."
"As compared to other applications, its price is moderate. Its price is neither very high nor very low."
"There is a license for the solution and we paid approximately $2,000. There is also an additional cost above the standard license which cost us approximately $3,000."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."
"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."
"I like the pricing for this SolarWinds product."
"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world. AppDynamics’ integrated suite of applications is built on its innovative, enterprise-grade App iQ Platform that enables its customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing and optimizing complex application environments at scale.
SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.
AppDynamics is ranked 4th in Application Performance Management (APM) with 15 reviews while SolarWinds Server and Application Monitor is ranked 10th in Application Performance Management (APM) with 12 reviews. AppDynamics is rated 7.8, while SolarWinds Server and Application Monitor is rated 8.0. The top reviewer of AppDynamics writes "We've had experience using Dynatrace, CA & Gomez but AppDynamics excels in terms of implementation, footprint & overhead". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "A Performance Monitor, Control Virtual Environments, and helps you build your CMDB". AppDynamics is most compared with Dynatrace, Splunk, Datadog, Azure Monitor and Aternity, whereas SolarWinds Server and Application Monitor is most compared with Dynatrace, Azure Monitor, BMC TrueSight Operations Management, SCCM and SolarWinds AppOptics. See our AppDynamics vs. SolarWinds Server and Application Monitor report.
See our list of best Application Performance Management (APM) vendors.
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