We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I have found the main feature of the solution to be its ability to analyze an application's code to see where there are issues. Additionally, it is easy to use and configure."
"Despite dozens of deployments across hundreds of applications- we have yet to see a case where AD is negatively impacting application execution or functionality."
"This solution is easy to use and very powerful, it is a complete tool for us."
"The SAP monitoring element is very helpful."
"The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly."
"Once you get past installation, AppDynamics is highly stable and we get good results."
"The features that I like best are the dashboard and Business Journey."
"Capacity planning is, in my opinion, the most useful."
"The company provides excellent service."
"The installation process is not hard at all."
"The authentication overall - including to the VPN and LAN - is excellent."
"While it is scalable, it could be better."
"Needs more integration with applications suites, like Oracle Enterprise Server or BMC Remedy."
"We constantly need to improve our alert mechanism because we get a lot of false-positive alerts. These are not real errors. In addition, for end-user monitoring, sometimes, we are not able to catch all user activities. Because of not being able to follow the user activity from the start to the end, we are missing out on the performance issues."
"Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support."
"The cost element is an issue. I can't expect the company to change its way of work. However, given the fact that we earn and do all our business in South African Rand, I would prefer to buy in Rand as opposed to the American dollar or British pound."
"They need to improve the consolidation of agents for the agent's installation process."
"AppDynamics is dealing with a lot of products and technologies, so we need to have clear documentation."
"The dashboard can be better. Also, the automated reports could be improved."
"I would like the product to offer more agility."
"The guest portal is hard to use."
"It's an expensive solution."
"There is a license for the solution and we paid approximately $2,000. There is also an additional cost above the standard license which cost us approximately $3,000."
"The price of AppDynamics could be reduced in my region."
"We do not have any issues with the price."
"This solution is not the cheapest but it works well. You will end up doing more work with a cheaper solution than if you just spent the extra money on a better solution like this one."
"There is a license to use this solution. However, the clients pay for the licenses we are the service provider."
"As compared to other applications, its price is moderate. Its price is neither very high nor very low."
"I was not involved with the procurement of AppDynamic, but I believe it's expensive."
"For those who appreciate the value and had issues with the visibility of the performance of their applications, then the pricing is good. For somebody who does not need it, it can be pricey, but overall, it is worth the money which it costs."
AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world. AppDynamics’ integrated suite of applications is built on its innovative, enterprise-grade App iQ Platform that enables its customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing and optimizing complex application environments at scale.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
AppDynamics is ranked 3rd in Application Performance Management (APM) with 26 reviews while ThousandEyes is ranked 31st in Network Monitoring Software with 3 reviews. AppDynamics is rated 7.8, while ThousandEyes is rated 0.0. The top reviewer of AppDynamics writes "Great dashboards, with good SAP monitoring but needs to be more reasonably priced". On the other hand, the top reviewer of ThousandEyes writes "Scalable with good authentification and great technical support". AppDynamics is most compared with Dynatrace, Splunk, Elastic APM, Datadog and BMC TrueSight Operations Management, whereas ThousandEyes is most compared with Meraki Dashboard, Cisco Stealthwatch, Kentik, LiveAction LiveNX and Dynatrace.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.