"Speeds up app deployment and management."
"Allows apps to be distributed to contractor's devices not on company managed MDM."
"The SOTI MobiControl Assist tool is very good for remote controlling devices for troubleshooting. SOTI MobiControl is very helpful."
"The best feature is its compatibility with various device versions, such as Windows, making it work seamlessly."
"The most valuable features are visibility and remote access."
"The remote control technology and screen-sharing absolutely help us resolve issues faster. If there is a remote user who has difficulties or does not understand an error or a problem or a crash, the support team can remote control the phone and see right away what is on the screen and act on the problem. We can debug, we can help, we can reboot the phone."
"The product provides us with information about the incidents. It helped us block specific devices remotely."
"The keywords menu is better than other MDM. They have an Out of Contact policy, which other MDMs don't have."
"The most valuable features are remote control and geo-fencing."
"The company's support is the best. That'd be the number one thing."
"Needs a better API."
"Better support for Office 365 integration would help improve it further."
"One issue is that if someone is using an Apple device and they're on the SIM card for data, it does not push the SOTI management system through immediately. It only works when you have it on WiFi. That's something I've noticed as we're troubleshooting and deploying devices into the field."
"Reporting could be better. When I try to run a report, it doesn't have a filter or even a feature where I can choose what I have in the report. That's been a struggle since the first time I used it so I just don't touch it anymore."
"They could organize the software a little bit better, where you access things on the console. It seems like I have to click in three different places in order to get it to go to one area. I should be able to access pretty much any point of the server, whatever I need to touch, from a panel, without having to go click on a menu, then click on the profiles, then click over on Server and go back up to the top and click on the type of device that I have, just to get my applications to show."
"The quality of the support service is poor. The headquarters are not very responsive. And, the actual quality of the software has its drawbacks."
"They don't have systems that are built for redundancy. You have one database that manages everything and, if that database crashes, you have a problem."
"They should improve the lockdown feature."
"I would like them to improve the process of enrolling Android devices. It's much more difficult to enroll Android devices than it is Windows CE devices. There are a lot more steps required."
"SOTI MobiControl could improve by being more user-friendly."
Earn 20 points
Digital.ai App Management [EOL] doesn't meet the minimum requirements to be ranked in Mobile Application Management while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 46 reviews. Digital.ai App Management [EOL] is rated 7.6, while SOTI MobiControl is rated 8.2. The top reviewer of Digital.ai App Management [EOL] writes "We launched Apperian in June of 2015 to improve quality of deployment process for a native mobile app on Android & iOS, successfully implementing single sign-on with our corporate security". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". Digital.ai App Management [EOL] is most compared with , whereas SOTI MobiControl is most compared with Microsoft Intune, VMware Workspace ONE, 42Gears SureMDM, Jamf Pro and IBM MaaS360.
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