We performed a comparison between Appian and Bizagi based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a stable product."
"There is a version coming out every six months with performance improvements."
"Process culture is making noise inside the organization because now, everybody knows that their time is being monitored."
"The initial setup was seamless. We didn't run into any hardships at all."
"Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files."
"I find the BPM the most valuable feature."
"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"Since implementing we have had a faster time to solution, with fewer resources needed."
"The user interface is pretty good."
"I like the business process management engine. It's very detailed, and you can probably map any of the corporate workflow processes you come across in it compared to some of the other solutions out there. I can probably say that it has very good support to work in tandem with other RP solutions in the market. The software is still very user-friendly and integral, and they have pretty good online resources. The automation feature is pretty good, so is the integration feature."
"The product has a comfortable GUI and a good environment for users."
"The initial setup is super simple."
"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"The documentation capabilities are very good. Very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature. It has a good balance between the effort and the result. So, you don't need to be too detailed. You can document while you are modeling, which is a very good feature."
"The approval process is simple."
"Bizagi is simple. It's simple to learn."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"Architecture of product and scalabiility issues."
"Appian could include other applications that we could reuse for other customers, CRM for example."
"Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving."
"The documentation needs to be improved."
"Lacks integration with other products."
"Appian could improve their customer-facing initiatives."
"It needs better integration with our existing application ecosystem."
"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."
"I would like to see the automation process included in the next release."
"We have migrated to the cloud, but there are a lot of issues while integrating with the cloud. There are a lot of things to improve with the cloud and reporting. We were previously working with on-premise solutions, and we had access to a lot of things, but with the cloud, they changed a lot of functionalities. Some of the things we know, but with some of the things, we are having difficulties."
"In business process mapping, you have pools and dark pools. I don't see that Bizagi differentiates between a regular pool and a dark pool."
"I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."
"Sometimes, when your process is big with multiple lanes, the product will freeze the issue noticed on multiple laptops, not a single PC."
"The product must make automation easier."
"Difficult to export in formats other than PDF."
Appian is ranked 4th in Business Process Management (BPM) with 56 reviews while Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews. Appian is rated 8.4, while Bizagi is rated 8.4. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Oracle Application Express (APEX), whereas Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and SAP Signavio Process Manager. See our Appian vs. Bizagi report.
See our list of best Business Process Management (BPM) vendors, best Rapid Application Development Software vendors, and best Low-Code Development Platforms vendors.
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