We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."
"It provides us with real-time data on all connected systems in terms of how they're integrated with each other and how they are performing in a workflow manner."
"Call Web Service Smart Service - Web service integrations with other systems are super simple and fast to create, supported by low code menus."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"Since implementing we have had a faster time to solution, with fewer resources needed."
"Appian helps you do a lot of things. It's easy to configure and build an application platform, and it offers a lot of features that you find in an RPA solution. It's flexible so you can reuse it for a variety of use cases."
"Compared to other code tools that I've seen, Appian has a more robust rules engine"
"Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time."
"The solution is stable."
"It has improved my organization quite a bit. It brought awareness to what the business processes are, even to the business side, who did not necessarily know what they are."
"The initial setup is straightforward and easy. I would give it a nine out of ten."
"Its Analytics is the most valuable feature."
"It is efficient in reducing costs."
"IBM BPM is stable."
"Compliance with the BPMN 2.0 standard."
"The most valuable feature of IBM BPM is the low code design, and ease of maintenance. Additionally, the integration is good and easy to do."
"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."
"Appian could include other applications that we could reuse for other customers, CRM for example."
"It needs better integration with our existing application ecosystem."
"One room for improvement is the ease of UI UX development, like in OutSystems and Mendix."
"The solution could improve robotic process automation."
"If that had more DevOps capabilities, it would be an excellent product."
"Appian could improve their customer-facing initiatives."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"The tool's workflow function is very strong."
"The options for customization could be improved. More customization using your own code would be beneficial."
"There needs to be better documentation for IBM BPM in a central place. There is not any standard documentation for each component available and has been a barrier for developers."
"If you want to use IBM BPM, you will have to invest a lot of money for licenses and you need to learn that there are limitations in developing applications. You cannot create anything you want."
"You must have good experience to work with it. It is not that easy. Its installation is complex, especially in the new version for business automation, and it could be improved. It has a safety application embedded inside it, and you need to do a lot of configuration to install it. I have been working for two days to resolve an issue."
"The configuration is not that easy, and the initial deployment took three months."
"Our developers are complaining that it's too complex to maintain."
"We had hoped that the product would provide us with plug-ins like Salesforce. Its development environment needs to improve. We expect to see elastic features like containerization. We don't just need an on-prem virtual machine."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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