We performed a comparison between Appian and IBM WebSphere BPMS based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."There is no need to worry about vulnerabilities in the system, because Appian built a secure system."
"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."
"Appian is a very low code platform. It's very easy to learn and use."
"The setup is easy."
"The Application Designer is very user friendly. There are also lot of plug-ins that you can use and, for the most part, they are free."
"The tech support is quite good."
"Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market. It's closer to low-code, and while it's still not very easy, it's more low-code than other products in the industry. Appian has a good user interface, a seamless model user interface, which comes without additional coding. It can also integrate with multiple systems."
"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"We like the feature in which we can trace back instances."
"This product is flexible in its ability to integrate processes and it can be extended and integrated with other software."
"The UI capabilities of the solution are great. The speed of delivery is good."
"The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once."
"We would like to see more reduced latency. We would like to make sure that the scale-out factor will be much more as workloads come in."
"There is no UI customization possible."
"Architecture of product and scalabiility issues."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."
"Something I would like to see improved is an SQL database connection."
"Sometimes there are tasks that failed without any reason."
"The solution lacks acceptable stability."
"The user interface could be improved, and although integration opportunities are good, they could be improved further."
Earn 20 points
Appian is ranked 3rd in Process Automation with 57 reviews while IBM WebSphere BPMS is ranked 33rd in Process Automation. Appian is rated 8.4, while IBM WebSphere BPMS is rated 6.6. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM WebSphere BPMS writes "Standardizes and automates business processes for efficiency ". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas IBM WebSphere BPMS is most compared with .
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