Compare Appian vs. IBM Business Automation Workflow

Appian is ranked 6th in Business Process Management with 11 reviews while IBM Business Automation Workflow is ranked 13th in Business Process Management with 6 reviews. Appian is rated 8.4, while IBM Business Automation Workflow is rated 8.0. The top reviewer of Appian writes "We are creating workflows in an agile manner". On the other hand, the top reviewer of IBM Business Automation Workflow writes "The tool is great for rolling processes out quickly without being too locked into them". Appian is most compared with Pega BPM, ServiceNow and Camunda BPM, whereas IBM Business Automation Workflow is most compared with IBM BPM, Camunda BPM and Apache Airflow. See our Appian vs. IBM Business Automation Workflow report.
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Most Helpful Review
Find out what your peers are saying about Appian vs. IBM Business Automation Workflow and other solutions. Updated: November 2019.
382,196 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Form building capabilities and well thought out process modelling are key points to this product.The process models provide self-documenting systems.Since implementing we have had a faster time to solution, with fewer resources needed.Process culture is making noise inside the organization because now, everybody knows that their time is being monitored.Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time.There is a version coming out every six months with performance improvements.Call Web Service Smart Service - Web service integrations with other systems are super simple and fast to create, supported by low code menus.Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files.

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It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it.The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through.It has had a positive effect on decision-making in my organization. It helps us with our dispute process.It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features.One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA.No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes.It helps develop applications very quickly. Once clients get used to it and familiar with the methodology, then they don't feel so locked in. It is able to add this element of agility to our clients' software development lifecycle. That is my favorite thing about it: You're not so locked in as you used to be when developing applications.IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now.

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Cons
Authoring tool is slow to use resulted in limitations on how quickly solutions can be built.My only request is that they decrease the license costs.We would like to have more granular control for interface styling.The documentation needs to be improved.Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases.A point of improvement would be the SAIL forms. The built-in tool used to generate forms does not have debugging support (to view local variables as they change on live preview, and step-by-step valuation) which is a big drawback for form development. Moreover, the script language used to build SAIL forms does not support inheritance or lambda expressions (functions as arguments of other functions), which makes the code base more verbose.The reporting is not as good as in similar products. They could also improve the dashboards.It needs better integration with our existing application ecosystem.

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The development UI is sometimes a little slow.Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view.I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful.From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help.I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list.The main areas which need improvement are specifically around reporting and analytics.

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Pricing and Cost Advice
The cost depends on the number of users, although I recommend taking an unlimited license.It's good value for the price.I think that if somebody is really serious at looking at business value, then by all means, the product is well worth the value. You get representative business value for the price that you pay for the product, and for the implementation of the product.Product pricing compared to some of the earlier vendors, like IBM, CA, and Oracle, is quite well-priced. Although, we do feel that as we increase the number of users and the workload increases, we will have to spend more.We will have to have a dialogue or negotiate a price for future use. To start with, it is a reasonable price. As we go ahead, we will have to make sure the costs are inline with our expectations as we grow our user base and workloads.

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Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing.There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions.The solution has saved us time.

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report
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382,196 professionals have used our research since 2012.
Ranking
Views
11,124
Comparisons
7,789
Reviews
11
Average Words per Review
475
Avg. Rating
8.5
Views
739
Comparisons
460
Reviews
5
Average Words per Review
761
Avg. Rating
8.0
Top Comparisons
Compared 23% of the time.
Compared 16% of the time.
Compared 10% of the time.
Also Known As
Appian BPM, Appian AnyWhere, Appian Enterprise BPMSBusiness Automation Workflow
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Appian
IBM
Overview
With Appian, your organization can rapidly build, deploy, use, and scale problem-solving apps. And with the flexibility of on-premises and cloud portability, you'll always address your unique challenges the way that makes the most sense for you.

IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

Offer
Learn more about Appian
Learn more about IBM Business Automation Workflow
Sample Customers
Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of TennesseeKey Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Top Industries
REVIEWERS
Financial Services Firm50%
University13%
Transportation Company13%
Software R&D Company13%
VISITORS READING REVIEWS
Software R&D Company24%
Financial Services Firm18%
Comms Service Provider8%
Transportation Company6%
No Data Available
Company Size
REVIEWERS
Small Business28%
Midsize Enterprise22%
Large Enterprise50%
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise18%
Large Enterprise72%
No Data Available
Find out what your peers are saying about Appian vs. IBM Business Automation Workflow and other solutions. Updated: November 2019.
382,196 professionals have used our research since 2012.
We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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