We performed a comparison between Appian and IBM Case Foundation based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the low coding and low code data."
"It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc."
"Low code development: Code can be developed pretty quickly which leads to less turnaround time for automation of business processes."
"The tech support is quite good."
"Appian's most valuable features are the quick time it takes to develop for the market. It's easy and faster than other BPM solutions."
"The technical support is excellent."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"Technical support has been amazing overall."
"The solution is scalable."
"Case Foundation provides a strong security boost."
"The client and the IBM content navigation are the solution's most valuable features."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The content management is great."
"It is easy to set up workflows that notify the user depending on certain events."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"It's very easy."
"The UI of Appian is more internal. Recently, there has been an addition of an external user portal for the customer-facing stuff. It's still coming out."
"One of the areas that Appian is working on is to improve its UI capabilities and give more flexibility to the UI."
"Appian could be improved by making it a strict, no-code platform with free-built process packs."
"Architecture of product and scalabiility issues."
"There could be a scope of enhancement for capturing the variety of use cases."
"One room for improvement is the ease of UI UX development, like in OutSystems and Mendix."
"We would like to see more reduced latency. We would like to make sure that the scale-out factor will be much more as workloads come in."
"The graphical user interface could be easier to use. It should be simplified."
"The cloud version could use more stability."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"The service as it currently stands is out-of-date and lacks flexibility."
"The interface needs to be more user-friendly."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"There are some features that could be enhanced like the document viewer"
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"The solution can be quite expensive."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while IBM Case Foundation is ranked 22nd in Business Process Management (BPM) with 12 reviews. Appian is rated 8.4, while IBM Case Foundation is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas IBM Case Foundation is most compared with IBM Business Automation Workflow. See our Appian vs. IBM Case Foundation report.
See our list of best Business Process Management (BPM) vendors.
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