We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Easy to use and easy to integrate into the products and applications we provide for our customers."
"Ease of use and ability to streamline a process model."
"We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation."
"The most valuable feature is that, with a visual system, you can try to have a process client before beginning the programming for the application."
"Camunda Platform is better than IBM BPM, and Azure. It is more elaborate."
"The modeler is useful for creating the flow. The way to access the data through their REST API is also valuable. This is what we're using right now."
"Being able to use a Java-based solution makes the product flexible."
"There's this graphic that tells you how many lines or how many tickets are in each step. In that way, you know where you stand. I find this feature very valuable."
"The initial setup was seamless. We didn't run into any hardships at all."
"Compared to other code tools that I've seen, Appian has a more robust rules engine"
"The product has a very good mobile app."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"It provides us with real-time data on all connected systems in terms of how they're integrated with each other and how they are performing in a workflow manner."
"Form building capabilities and well thought out process modelling are key points to this product."
"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"The solution offers very good integration capabilities. We've never had issues integrating it without solutions."
"The workflow engine of K2 is its main strength. Its workflow engine is probably one of the best, and that's the reason why Nintex bought K2. It can clearly handle any complex process or scenario. K2 is almost low-code. It is a no-code or low-code solution. You don't have to read a whole lot of code. It is pretty much GUI based. Their support is also excellent. The biggest advantage of K2 is SmartObjects, which allow you to separate the data from the application. It is a standalone application that allows you to build a data source from different places, which a lot of other applications also do. It is called SmartObjects technology, which is pretty powerful. If I have data from different applications, such as JD and ServiceNow, I can just create a SmartObject based on a data source and use it. I have some forms that have six, seven, or eight applications in a single form with data from different places."
"Out of box connectivity with UiPath."
"Easily maintained and customization is quite simple."
"The integration capabilities have been very useful."
"The most valuable features of this solution are that it's no code, it's very flexible, and it's easy to design."
"In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition."
"We have faced problems with the performance."
"The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself."
"When trying to design rule tables the solutions graphical user interface could improve, it could be more user friendly."
"Process interfaces between diagrams could be improved."
"As we experienced some difficulties in the beginning, deployment took almost a month."
"I'm from the .NET world and I would like to use it, rather than Java."
"They have a migration plugin that can be used to migrate from one BPM to another BPM. It is in the beta stage since last year. If they can make it available in the market, it would be great. We are going to have a couple of migration projects for migrating from IBM BPM to Camunda, and this plugin would be useful. I have already discussed this with them two weeks ago and asked them to look into this and add it as a feature. We are expecting this plugin to be available in the next version. This is the only requirement we have at present. They keep on coming up with different features, which is helping us a lot. Its latest release that came out last month was awesome."
"Lacks integration with other products."
"Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."
"They should provide more flexibility so designers can create a more picture perfect device."
"I wouldn't say their response time is long, but it could be quicker."
"Lacks business rules management as part of the solution."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"Heavy, cumbersome and inflexible."
"K2 is a workflow solution, and there is no RPA solution with K2. This is where K2 lacks a little bit. It is just a heavy workflow solution. It doesn't have a supplemental product like RPA. If you want to use RPA, you have to use Blue Prism, UIPath, or something else. If you use Nintex, it has an RPA solution. It is a form-based application, and they are doing everything electronically. The initial investment in K2 is heavy because it is a BPM software. It does not have a low cost because they charge you the same for one workflow or 100 workflows."
"The Workflow Designer needs improvement."
"Currently, it's taking quite some time to deploy a package, it needs improvement"
"The licensing needs to be improved. Right now, we find it's getting more expensive to use the product."
"Difficult to include external partners with the solution deployed on-premise."
"Camunda has a free service as well as a commercial service. We are using the free service."
"The cost of this solution is better than some competing products."
"Licensing costs are anywhere from $80,000 to $100,000 USD per year."
"We pay for the license of this solution annually."
"The open-source version of the product is free to use."
"I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."
"We're using the open-source version for now."
"When compared with the proprietary products, the pricing costs are much less, even though it is an enterprise edition."
"Appian is very flexible in their pricing. In general, Appian's pricing is much, much lower when compared to competition like Pega or other products. Appian also has a flexible licensing model across geographies. Pega usually goes with a single licensing cost—which is a US-based cost—for all global customers, and it's costly. Whereas Appian has a different regional licensing cost model and it can be cheaper, depending on geography. So Appian's licensing is very flexible, and cheaper when compared to other competition."
"The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."
"The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that."
"The pricing can be a little confusing to customers."
"It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool."
"The license is a bit expensive and the pricing model is sometimes confusing for new users or business users. It is difficult for them to know what volume of usage they will have to be able to purchase the best-suited license at the beginning."
"The price of this solution is a little high here in Mongolia."
"There is an initial fee when purchasing and a fee for maintenance afterward."
"The initial investment in K2 is heavy. Currently, the expenditure is $28,000 for a year. After we go to the cloud, it is going to be per seat and probably cheaper. Currently, there are unlimited users."
Camunda Platform is a complete process automation tech stack with powerful execution engines for BPMN workflows and DMN decisions paired with essential applications for modeling, operations, and analytics.
With a clear vision to automate any process, anywhere, Camunda is reinventing process automation for the digital enterprise. Featuring a developer-friendly, open source approach, enterprises can use Camunda Platform to breakthrough technological, organizational, and infrastructure barriers, optimize their business processes, and drive their digital transformation initiatives forward.
K2's process automation platform helps your company grow and take automation to a new level. Tackle any business problem—large or small—and create an app to solve it, without writing lines of code.
Appian is ranked 6th in Business Process Management (BPM) with 13 reviews while K2 is ranked 11th in Business Process Management (BPM) with 6 reviews. Appian is rated 8.4, while K2 is rated 7.8. The top reviewer of Appian writes "Easy to develop, low-code, and has a good user interface ". On the other hand, the top reviewer of K2 writes "Doesn't require customized coding but lacks flexibility and can feel cumbersome". Appian is most compared with Pega BPM, ServiceNow, Mendix, Microsoft PowerApps and Salesforce Platform, whereas K2 is most compared with Nintex Workflow, IBM BPM, Pega BPM, Bizagi and Oracle BPM. See our Appian vs. K2 report.
See our list of best Business Process Management (BPM) vendors.
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