We performed a comparison between Appian and OpenText MBPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Compared to other code tools that I've seen, Appian has a more robust rules engine"
"The most valuable feature is business automation."
"It is really simple to create a new app, and I like the data-centric aspect of the BPM tool."
"The product has a very good mobile app."
"It reduces development time in half making us more efficient."
"Technical support is helpful."
"This is the most complete solution of its kind."
"Good workflow engines that bridge the gaps of processes."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
"The reporting is not as good as in similar products. They could also improve the dashboards."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"If that had more DevOps capabilities, it would be an excellent product."
"The solution could improve robotic process automation."
"The biggest areas of improvement would be in facilitating team development, DevOps, and integration with typical tools used in enterprise development (Jenkins, Subversion, etc.)"
"I wouldn't say their response time is long, but it could be quicker."
"The user interface could be better in OpenText MBPM."
"There are shortcomings in the solution's support and documentation part."
Appian is ranked 4th in Business Process Management (BPM) with 56 reviews while OpenText MBPM is ranked 41st in Business Process Management (BPM) with 2 reviews. Appian is rated 8.4, while OpenText MBPM is rated 7.0. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of OpenText MBPM writes " A solution offering good automation capabilities while needing to improve its support and documentation". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas OpenText MBPM is most compared with Camunda. See our Appian vs. OpenText MBPM report.
See our list of best Business Process Management (BPM) vendors.
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