Compare Appian vs. OpenText Process 360

Appian is ranked 6th in Business Process Management with 11 reviews while OpenText Process 360 is ranked 22nd in Business Process Management with 2 reviews. Appian is rated 8.4, while OpenText Process 360 is rated 7.6. The top reviewer of Appian writes "We are creating workflows in an agile manner". On the other hand, the top reviewer of OpenText Process 360 writes "You can use all the features without worrying about making the system update patches, all of the issues are taken care of in the cloud version". Appian is most compared with Pega BPM, ServiceNow and Camunda BPM, whereas OpenText Process 360 is most compared with Pega BPM, Kofax TotalAgility and IBM BPM. See our Appian vs. OpenText Process 360 report.
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Appian Logo
11,124 views|7,789 comparisons
OpenText Process 360 Logo
1,061 views|579 comparisons
Most Helpful Review
Find out what your peers are saying about Appian vs. OpenText Process 360 and other solutions. Updated: November 2019.
382,547 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Form building capabilities and well thought out process modelling are key points to this product.The process models provide self-documenting systems.Since implementing we have had a faster time to solution, with fewer resources needed.Process culture is making noise inside the organization because now, everybody knows that their time is being monitored.Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time.There is a version coming out every six months with performance improvements.Call Web Service Smart Service - Web service integrations with other systems are super simple and fast to create, supported by low code menus.Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files.

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It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches.We have manual processes, so the workflow enables us to automate a number of these processes.

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Cons
Authoring tool is slow to use resulted in limitations on how quickly solutions can be built.My only request is that they decrease the license costs.We would like to have more granular control for interface styling.The documentation needs to be improved.Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases.A point of improvement would be the SAIL forms. The built-in tool used to generate forms does not have debugging support (to view local variables as they change on live preview, and step-by-step valuation) which is a big drawback for form development. Moreover, the script language used to build SAIL forms does not support inheritance or lambda expressions (functions as arguments of other functions), which makes the code base more verbose.The reporting is not as good as in similar products. They could also improve the dashboards.It needs better integration with our existing application ecosystem.

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They need to come with more out of the box solutions, rather than depending on customers to develop them.We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support.

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Pricing and Cost Advice
The cost depends on the number of users, although I recommend taking an unlimited license.It's good value for the price.I think that if somebody is really serious at looking at business value, then by all means, the product is well worth the value. You get representative business value for the price that you pay for the product, and for the implementation of the product.Product pricing compared to some of the earlier vendors, like IBM, CA, and Oracle, is quite well-priced. Although, we do feel that as we increase the number of users and the workload increases, we will have to spend more.We will have to have a dialogue or negotiate a price for future use. To start with, it is a reasonable price. As we go ahead, we will have to make sure the costs are inline with our expectations as we grow our user base and workloads.

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382,547 professionals have used our research since 2012.
Ranking
Views
11,124
Comparisons
7,789
Reviews
11
Average Words per Review
475
Avg. Rating
8.5
Views
1,061
Comparisons
579
Reviews
2
Average Words per Review
547
Avg. Rating
7.5
Top Comparisons
Compared 23% of the time.
Compared 17% of the time.
Compared 10% of the time.
Compared 31% of the time.
Compared 10% of the time.
Also Known As
Appian BPM, Appian AnyWhere, Appian Enterprise BPMSProcess 360, Global 360
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Appian
OpenText
Overview
With Appian, your organization can rapidly build, deploy, use, and scale problem-solving apps. And with the flexibility of on-premises and cloud portability, you'll always address your unique challenges the way that makes the most sense for you.With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.
Offer
Learn more about Appian
Learn more about OpenText Process 360
Sample Customers
Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of TennesseeiTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Top Industries
REVIEWERS
Financial Services Firm50%
Software R&D Company13%
Healthcare Company13%
University13%
VISITORS READING REVIEWS
Software R&D Company24%
Financial Services Firm19%
Comms Service Provider8%
Transportation Company6%
No Data Available
Company Size
REVIEWERS
Small Business28%
Midsize Enterprise22%
Large Enterprise50%
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise18%
Large Enterprise72%
No Data Available
Find out what your peers are saying about Appian vs. OpenText Process 360 and other solutions. Updated: November 2019.
382,547 professionals have used our research since 2012.
We monitor all Business Process Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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