We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The interface and the number of connectors that they provide are the most valuable features. The support here, it's kind of okay. But the main thing is with the number of connectors and the UI, the user interface."
"The flexibility is great."
"The best feature is the automation."
"Being able to use a Java-based solution makes the product flexible."
"Overall, the solution has been very solid."
"There's this graphic that tells you how many lines or how many tickets are in each step. In that way, you know where you stand. I find this feature very valuable."
"I can use any other tools to create services and the UI, and then use them together with the Camunda BPMN engine."
"We are using the BPMN engine of Camunda; we are not using the user interface. We are using just the engine, the back end of this. For us, it is working quite well."
"The initial setup was seamless. We didn't run into any hardships at all."
"Form building capabilities and well thought out process modelling are key points to this product."
"This is the most complete solution of its kind."
"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"It provides us with real-time data on all connected systems in terms of how they're integrated with each other and how they are performing in a workflow manner."
"The product has a very good mobile app."
"Appian also has very flexible local integration."
"What I like most is the seamlessness of the workflow capabilities."
"Especially when you use the open-source version, there are issues with performance."
"In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition."
"Would be helpful if there were additional out-of-the-box activities."
"The support definitely can be improved. Apart from that, the language should be extendable to other platforms. If I want to write, I'll run a different platform, like Python code on top of it, or COBOL code on top of it, and it should support those languages."
"Lacking in forms visualization."
"The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself."
"If they could build some scripts or some configuration to get it up and running in a Docker environment, that would be good. I didn't find anything when on Docker, however, maybe they have something and I didn't see it yet."
"I'm from the .NET world and I would like to use it, rather than Java."
"The graphical user interface could be easier to use. It should be simplified."
"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."
"Lacks integration with other products."
"Lacks business rules management as part of the solution."
"They should provide more flexibility so designers can create a more picture perfect device."
"I wouldn't say their response time is long, but it could be quicker."
"It is also not easy to learn. Training tutorials could be improved."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
"There is an open-source version available, that in its core features (workflow and decision engine, modeler) is exactly the same as in the enterprise version."
"I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."
"The open-source version of the product is free to use."
"Licensing costs are anywhere from $80,000 to $100,000 USD per year."
"We're using the open-source version for now."
"Generally, the price could be better, as well as the licensing fees."
"We use the open-source version, which can be used at no cost."
"The cost of this solution is better than some competing products."
"The pricing can be a little confusing to customers."
"It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool."
"The price of this solution is a little high here in Mongolia."
"The license is a bit expensive and the pricing model is sometimes confusing for new users or business users. It is difficult for them to know what volume of usage they will have to be able to purchase the best-suited license at the beginning."
"The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that."
"The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."
Earn 20 points
Camunda Platform is a complete process automation tech stack with powerful execution engines for BPMN workflows and DMN decisions paired with essential applications for modeling, operations, and analytics.
With a clear vision to automate any process, anywhere, Camunda is reinventing process automation for the digital enterprise. Featuring a developer-friendly, open source approach, enterprises can use Camunda Platform to breakthrough technological, organizational, and infrastructure barriers, optimize their business processes, and drive their digital transformation initiatives forward.
ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company specializes primarily in developing and marketing enterprise business process management (BPM) software. The company also provides customer support, training, and professional services to larger enterprise customers that require highly customized solutions. The company’s flagship Low-Code BPM product is known for its ease of use and ability for deep customization.
Appian is ranked 6th in Business Process Management (BPM) with 12 reviews while ProcessMaker is ranked 19th in Business Process Management (BPM) with 1 review. Appian is rated 8.4, while ProcessMaker is rated 8.0. The top reviewer of Appian writes "Offers flexible local integration that we have used extensively to integrate with our Legacy system". On the other hand, the top reviewer of ProcessMaker writes "Easy to learn, automates our manual processes to make things easier, and saves us time and money". Appian is most compared with Pega BPM, ServiceNow, Mendix, Microsoft PowerApps and Salesforce Platform, whereas ProcessMaker is most compared with Bonita and Apache Airflow.
See our list of best Business Process Management (BPM) vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.