"We get complete, hop-by-hop visibility into the internet and we can know how much latency is taking place from one hop to another. That way, we know whether a particular hop belongs to the ISP, or that it is something owned by our own client's office, or is something to do with the SaaS network."
"Delivery and experience are valuable. The usage in terms of the traffic application captures and other similar things is also valuable."
"A lot of times one of the AppNeta transactions showed that there is an issue, whereas everything seemed to be working properly. Once we dug into it, we realized that it really was highlighting a problem that otherwise we would not have seen."
"The product helps us understand networks and user experience. It helps us to understand the issues."
"This solution helps prove that, if we move to cloud, we'll still be as effective as we are on-premises."
"The main feature that we use is what they call Delivery, which is the testing of network paths end-to-end."
"The solution's technical support is very good."
"It simplifies a lot of the processes of performance tuning client systems before they go live."
"UEM can be used for user impact analysis and troubleshooting."
"Developers love the tool, because it is easy to use. They can immediately see how their code behaves."
"The solution is multi-tenant and based in Big data technology."
"We have not had any stability issues with it at all. This has been the most stable solution that I have worked with."
"Provides more insight into detecting what the problem is with some of our applications."
"The most valuable features for us include problem detection, root cause identification, Smartscape, and integration with cloud infrastructure like AWS, Azure, GCP, etc."
"The Session Replay not only allows us to watch the user in 4K video, but to see the individual steps happening behind the scenes, from a developer perspective. It gives us every single step that a user takes in a session, along with the ability to watch it as a video playback. We can see each call to every server as the user goes through the site. If something is broken or not running optimally, it's going to come up in the Session Replay."
"AppNeta by Broadcom needs to add more features to its dashboards. It also needs to work on providing out-of-the-box reports."
"Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem."
"Instead of integrating with other people, they should expand their interior capabilities."
"They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes."
"I think some of the product's documentation has shortcomings and needs improvement."
"I would like to see some advanced dashboard features. It could also be integrated with third-party tools. For example, an integration with a reporting solution would be helpful. Out-of-the-box, there are few dashboards or reports. What it does have is useful, but there should be additional dashboards."
"Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that."
"Searches should be faster."
"Every time I want to see the PurePath, I have to launch the client. It would be helpful if they introduced this in the browser application."
"The only challenge is that it's an extensive tool that requires a significant amount of time to learn."
"It needs improvement with proprietary protocols for the DC RUM part."
"Waiting for the session replay needs improvement."
"Some of the APIs and integrations are a bit tougher than others to integrate."
"Enterprise Synthetic of DC RUM can be made more robust."
"Its price, for sure, should be improved. Its price is quite high. Other than the price, there are always improvements to be made as technologies change. When we move into cloud-based technologies, Dynatrace will also have to adapt so that they can monitor those as well. It should have the adaptability to quickly transform to monitor those new technologies."
AppNeta by Broadcom is ranked 3rd in DX NetOps with 17 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews. AppNeta by Broadcom is rated 8.6, while Dynatrace is rated 8.8. The top reviewer of AppNeta by Broadcom writes "Excellent support, easy configuration, and a reliable tool to know what the problem is and where the problem is". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". AppNeta by Broadcom is most compared with ThousandEyes, DX NetOps, vRealize Network Insight, NETSCOUT nGeniusONE and PRTG Network Monitor, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor.
We monitor all DX NetOps reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
