We performed a comparison between AppNeta by Broadcom and PRTG Network Monitor based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The main feature that we use is what they call Delivery, which is the testing of network paths end-to-end."
"We get complete, hop-by-hop visibility into the internet and we can know how much latency is taking place from one hop to another. That way, we know whether a particular hop belongs to the ISP, or that it is something owned by our own client's office, or is something to do with the SaaS network."
"The product helps us understand networks and user experience. It helps us to understand the issues."
"Delivery and experience are valuable. The usage in terms of the traffic application captures and other similar things is also valuable."
"This solution helps prove that, if we move to cloud, we'll still be as effective as we are on-premises."
"The solution's technical support is very good."
"A lot of times one of the AppNeta transactions showed that there is an issue, whereas everything seemed to be working properly. Once we dug into it, we realized that it really was highlighting a problem that otherwise we would not have seen."
"The network visualization helps us to drill down deeper."
"The most valuable feature is the notifications. As long as you spend time and think about what and when you want to be notified, it's always accurate. It is always there. I find things out before my Internet provider."
"PRTG is integrated on Windows."
"The fact that I can use custom MIB files to customize my sensors for the things that are not there as a default is a good feature."
"PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things."
"It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts."
"The feature I like is that it can easily do a lot of mapping."
"I found PRTG Network Monitor very useful for troubleshooting and monitoring the utilization of either the network or server."
"The Wi-Fi side needs improvement."
"Instead of integrating with other people, they should expand their interior capabilities."
"I would like to see some advanced dashboard features. It could also be integrated with third-party tools. For example, an integration with a reporting solution would be helpful. Out-of-the-box, there are few dashboards or reports. What it does have is useful, but there should be additional dashboards."
"I think some of the product's documentation has shortcomings and needs improvement."
"Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem."
"They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes."
"AppNeta by Broadcom needs to add more features to its dashboards. It also needs to work on providing out-of-the-box reports."
"Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that."
"I know we're going to move to Docker applications and I understand that PRTG does some monitoring regarding this. I do not know if it is complete. If it's not yet complete, it's something they should consider improving."
"The scalability of this solution could improve as well as the automated provisioning of the infrastructure."
"In terms of sensors and probes, it would be really cool if PRTG had a purely Azure-based solution. We had to install a probe on one of our cloud servers and then let that probe out from there. It would be really cool if it just monitored Azure without having to install something on the device."
"Users need to buy the more expensive licenses if they expect to be able to scale."
"In the next release, PRTG Network Monitor should add a backup solution."
"Maybe in the future there will be room for improvement, but currently, there is nothing pressing that I can think of"
"There is room for improvement in this solution for the performance and third-party monitoring protocols. They need to be updated to the latest ones."
"While the desktop app is good, they could slightly improve it. We would like it to be a single pane of glass. At the moment, you can only see certain portions of information. You have to scroll through to make it more granular. We want them to develop the desktop app to be more user-friendly."
AppNeta by Broadcom is ranked 16th in Cloud Monitoring Software with 17 reviews while PRTG Network Monitor is ranked 7th in Cloud Monitoring Software with 96 reviews. AppNeta by Broadcom is rated 8.6, while PRTG Network Monitor is rated 8.2. The top reviewer of AppNeta by Broadcom writes "Excellent support, easy configuration, and a reliable tool to know what the problem is and where the problem is". On the other hand, the top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". AppNeta by Broadcom is most compared with ThousandEyes, DX NetOps, vRealize Network Insight, NETSCOUT nGeniusONE and IBM SevOne Network Performance Management (NPM), whereas PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and ManageEngine OpManager. See our AppNeta by Broadcom vs. PRTG Network Monitor report.
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