We performed a comparison between AppPulse Suite [EOL] and BMC TrueSight Operations Management based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The application is easy to use, as it is friendly and graphic."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"The tool is flexible enough to be customized based on customer requirements."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"It works irrespective of the operating system we’re running."
"The Event Management is outstanding; still is the most interesting part of the product."
"The ability to get CI information from AppPulse into OMi."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"BMC TrueSight Operations Management could improve the reporting."
"The product must provide application or service monitoring features."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"It would be better if the initial setup and deployment were more straightforward."
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Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews. AppPulse Suite [EOL] is rated 8.4, while BMC TrueSight Operations Management is rated 8.2. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". AppPulse Suite [EOL] is most compared with , whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic.
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