AppPulse Suite vs. New Relic APM

AppPulse Suite is ranked 10th in Application Performance Management (APM) with 4 reviews vs New Relic APM which is ranked 4th in Application Performance Management (APM) with 8 reviews. The top reviewer of AppPulse Suite writes "We can collect data about the user experience and check if the app is well-designed". The top reviewer of New Relic APM writes "It gives insights to non-technical people about what technical issues are most important". AppPulse Suite is most compared with AppDynamics, New Relic APM and Dynatrace. New Relic APM is most compared with Dynatrace, AppDynamics and CA APM. See our AppPulse Suite vs. New Relic APM report.
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Quotes From Members Comparing AppPulse Suite vs. New Relic APM

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens.Customer are able to develop more quickly versions in which users can see the application to correct and monetize it.We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself.The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers.

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We are able to drill down and see what is going on in the system.It has given us better insight into the performance of the system.It has in-depth analysis using developer code for someone whose not traditionally a developer.It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time.Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user.It has helped us maintain a much higher uptime than we had previously.Server uptime is its most valuable feature.It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained.

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Cons
It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical.The regulations should be better customized for the kind of data that we cannot send to the SALs environment.It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile.

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The price needs improvement.They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve.The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain.We have had issues with our agents going offline.We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health.In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data.

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Pricing and Cost Advice
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The pricing and licensing are too high.They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine.The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out.I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version.There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use.If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity.

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Ranking
Views
7,532
Comparisons
837
Reviews
4
Followers
1,120
Avg. Rating
8.3
Views
35,247
Comparisons
11,156
Reviews
4
Followers
1,244
Avg. Rating
9.5
Unranked
In Application Performance Management (APM)
Top Comparisons
Compared 24% of the time.
Compared 16% of the time.
Compared 14% of the time.
See more AppPulse Suite competitors »
Compared 28% of the time.
Compared 15% of the time.
Compared 8% of the time.
See more New Relic APM competitors »
Compared 29% of the time.
Also Known As
Micro Focus AppPulse Suite, HPE AppPulse Mobile, AppPulse Mobile, AppPulseNew Relic Mobile
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Micro Focus
New Relic
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Overview

Micro Focus AppPulse Mobile is the first self-service SaaS solution that tracks the real user experience of your mobile apps constantly monitoring performance, stability and resource usage. The tool provides FunDex – a mobile app quality score that provides a top-level view of problems that negatively impact the user experience with recommendations to explore and fix the root cause of each issue.

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

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OFFER
Learn more about AppPulse Suite
Learn more about New Relic APM
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Sample Customers
SpeechTrans, Gulliver Group Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
Information Not Available
Top Industries
REVIEWERS
Financial Services Firm
29%
Energy/Utilities Company
29%
Software R&D Company
14%
Pharma/Biotech Company
14%
VISITORS READING REVIEWS
Financial Services Firm
30%
Marketing Services Firm
10%
Software R&D Company
8%
Retailer
8%
REVIEWERS
Financial Services Firm
18%
Media Company
13%
Software R&D Company
11%
Real Estate/Law Firm
7%
VISITORS READING REVIEWS
Financial Services Firm
22%
Marketing Services Firm
11%
Software R&D Company
7%
Retailer
7%
No Data Available
Company Size
REVIEWERS
Small Business
44%
Midsize Enterprise
19%
Large Enterprise
38%
VISITORS READING REVIEWS
Small Business
26%
Midsize Enterprise
13%
Large Enterprise
61%
REVIEWERS
Small Business
37%
Midsize Enterprise
29%
Large Enterprise
33%
VISITORS READING REVIEWS
Small Business
27%
Midsize Enterprise
22%
Large Enterprise
51%
No Data Available
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