AppPulse Suite vs. New Relic APM

As of February 2019, AppPulse Suite is ranked 10th in Application Performance Management (APM) with 4 reviews vs New Relic APM which is ranked 4th in Application Performance Management (APM) with 16 reviews. The top reviewer of AppPulse Suite writes "We can collect data about the user experience and check if the app is well-designed". The top reviewer of New Relic APM writes "We have been able to proactively identify failures before they happen". AppPulse Suite is most compared with AppDynamics, Dynatrace and New Relic APM. New Relic APM is most compared with Dynatrace, AppDynamics and Datadog. See our AppPulse Suite vs. New Relic APM report.
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AppPulse Suite Logo
7,581 views|705 comparisons
New Relic APM Logo
36,546 views|10,683 comparisons
Most Helpful Review
Find out what your peers are saying about AppPulse Suite vs. New Relic APM and other solutions. Updated: January 2019.
316,375 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens.Customer are able to develop more quickly versions in which users can see the application to correct and monetize it.We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself.The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers.

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As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things.They have baseline level alerting.We detect issues using dashboards that we built on New Relic.Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause.The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful.New Relic has helped us in terms of the optimizing our print and loading times.It is a software solution as a service, so I don't have to manage it on-premise.Their technical support is pretty good and responsive. We have a real good relationship with them.

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Cons
It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical.The regulations should be better customized for the kind of data that we cannot send to the SALs environment.It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile.

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I would like if it could have predictive analysis. Today, we only have the option to configure thresholds.I would like an infrastructure network that provides real-time views, showing the issues.Compared to their competitors, they are missing some features at the moment.The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka.I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues.I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics.The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts.I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy.

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Pricing and Cost Advice
Information Not Available
The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools.The detection piece of it brings us a big return on investment.The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing.Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace.The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good.The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers.We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us.Comparatively, the pricing is expensive.

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report
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316,375 professionals have used our research since 2012.
Ranking
Views
7,581
Comparisons
705
Reviews
4
Followers
950
Avg. Rating
8.3
Views
36,546
Comparisons
10,683
Reviews
16
Followers
1,234
Avg. Rating
8.6
Top Comparisons
Compared 32% of the time.
Compared 26% of the time.
Compared 15% of the time.
Compared 28% of the time.
Compared 14% of the time.
Compared 13% of the time.
Also Known As
Micro Focus AppPulse Suite, HPE AppPulse Mobile, AppPulse Mobile, AppPulseNew Relic Mobile
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Micro Focus
New Relic
Overview

Micro Focus AppPulse Mobile is the first self-service SaaS solution that tracks the real user experience of your mobile apps constantly monitoring performance, stability and resource usage. The tool provides FunDex – a mobile app quality score that provides a top-level view of problems that negatively impact the user experience with recommendations to explore and fix the root cause of each issue.

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

Offer
Learn more about AppPulse Suite
Learn more about New Relic APM
Sample Customers
SpeechTrans, Gulliver Group Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
Top Industries
REVIEWERS
Financial Services Firm29%
Energy/Utilities Company29%
Software R&D Company14%
Pharma/Biotech Company14%
REVIEWERS
Financial Services Firm18%
Media Company13%
Software R&D Company11%
Real Estate/Law Firm7%
VISITORS READING REVIEWS
Non Tech Company21%
Financial Services Firm18%
Transportation Company8%
Manufacturing Company7%
Company Size
REVIEWERS
Small Business44%
Midsize Enterprise19%
Large Enterprise38%
REVIEWERS
Small Business37%
Midsize Enterprise29%
Large Enterprise33%
VISITORS READING REVIEWS
Small Business51%
Midsize Enterprise12%
Large Enterprise37%
Find out what your peers are saying about AppPulse Suite vs. New Relic APM and other solutions. Updated: January 2019.
316,375 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

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