AppRiver Email Archiving vs IceWarp comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between AppRiver Email Archiving and IceWarp based on real PeerSpot user reviews.

Find out what your peers are saying about Google, Veritas, Barracuda Networks and others in Email Archiving.
To learn more, read our detailed Email Archiving Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The security aspect and the search feature are the best features."

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"It has great communication capabilities for team chatting and web conferences.""It's scalable and stable.""The solution has a very good log-in to the UI when compared to other solutions.""IceWarp has multiple applications that are easy to use for many people.""The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution.""The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage.""Its price is the most valuable. It is definitely one of the lowest price solutions.""An effective, functional, very good tool for controlling resources."

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Cons
"We'd like there to be an app whereby we could access the solution."

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"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes.""With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome.""Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product.""Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way.""It is difficult to disable user rights on the console so some users accidentally delete their documents or user details.""Our customers sometimes have problems receiving mail.""Support should be improved. Most of the time, the queries are not resolved within the SLA.""The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."

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Pricing and Cost Advice
Information Not Available
  • "Pricing and licensing is very competitive and in some cases, cheap."
  • "Costs far less than other solutions."
  • "It is definitely one of the lowest price solutions."
  • "Our licensing is on a yearly basis. There were no additional costs."
  • "The license is based on the number of users."
  • "There are various licensing plans available based on geographic zone."
  • "The solution is inexpensive which is its main benefit."
  • "The solution is priced well."
  • More IceWarp Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The security aspect and the search feature are the best features.
    Top Answer:It's reasonably priced and fairly reasonable. There are no other fees beyond the standard licensing fee. It's pretty standard and out of the box.
    Top Answer:It's great as it is. We are happy with its capabilities. We'd like there to be an app whereby we could access the solution.
    Top Answer:The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the… more »
    Top Answer:Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool. But service-wise and feature-wise, it is not as good as Google Workspace or Microsoft 365. Though… more »
    Top Answer:Regarding issues with the product, IceWarp's server runs out of space, and our organization needs to add space. The turnaround time taken is too much for any issues we raise to the tool's support… more »
    Ranking
    7th
    out of 21 in Email Archiving
    Views
    109
    Comparisons
    32
    Reviews
    1
    Average Words per Review
    458
    Rating
    10.0
    6th
    out of 24 in Email Applications
    Views
    3,016
    Comparisons
    1,810
    Reviews
    3
    Average Words per Review
    601
    Rating
    7.3
    Comparisons
    Learn More
    Overview

    AppRiver's market-leading email archiving solution provides secure, off-site message archiving and long-term storage with online access. Authentic copies of all incoming, internal and outgoing messages are captured, replicated and unified for rapid Web-based search, retrieval and monitoring.

    IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
    Sample Customers
    Smith Electric and Associates
    Marriott, Toyota, Sony, Wendy's, Canon
    Top Industries
    No Data Available
    REVIEWERS
    Construction Company33%
    Real Estate/Law Firm11%
    Cloud Provider11%
    Program Development Consultancy11%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider10%
    Retailer8%
    Insurance Company7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business63%
    Midsize Enterprise16%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise18%
    Large Enterprise52%
    Buyer's Guide
    Email Archiving
    March 2024
    Find out what your peers are saying about Google, Veritas, Barracuda Networks and others in Email Archiving. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    AppRiver Email Archiving is ranked 7th in Email Archiving with 1 review while IceWarp is ranked 6th in Email Applications with 15 reviews. AppRiver Email Archiving is rated 10.0, while IceWarp is rated 8.6. The top reviewer of AppRiver Email Archiving writes "Great for email archiving, good search functionality, and bug-free". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". AppRiver Email Archiving is most compared with , whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect.

    We monitor all Email Archiving reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.