AppRiver Email Security vs IceWarp comparison

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Executive Summary

We performed a comparison between AppRiver Email Security and IceWarp based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security.
To learn more, read our detailed Email Security Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over.""It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased.""Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable.""The product's scalability is good.""Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe.""Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications.""It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have.""Since we have started using the solution, there have been fewer compromises."

More Microsoft Defender for Office 365 Pros →

"They are very easy to use.""It's easy to use and user-friendly. Users can also easily release spam emails."

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"The solution has a very good log-in to the UI when compared to other solutions.""The solution's voice services work well for our company.""The groupware module is the most valuable feature.""IceWarp has multiple applications that are easy to use for many people.""An effective, functional, very good tool for controlling resources.""The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution.""It has great communication capabilities for team chatting and web conferences.""The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."

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Cons
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement.""Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically.""The pre-sales cost calculations could be more transparent.""The XDR dashboard has room for improvement.""Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment.""There is room for improvement with the UI.""It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers.""They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."

More Microsoft Defender for Office 365 Cons →

"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features.""Email security checks contain a small number of false positives."

More AppRiver Email Security Cons →

"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details.""Our customers sometimes have problems receiving mail.""Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way.""The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version.""The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes.""Support should be improved. Most of the time, the queries are not resolved within the SLA.""The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating.""Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."

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Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "They're fairly inexpensive, but they're right in the ballpark of most of the other online products like that."
  • "I can rate it five out of ten because there are different platforms that also offer the same services for lower prices. But AppRiver is more flexible."
  • More AppRiver Email Security Pricing and Cost Advice →

  • "Pricing and licensing is very competitive and in some cases, cheap."
  • "Costs far less than other solutions."
  • "It is definitely one of the lowest price solutions."
  • "Our licensing is on a yearly basis. There were no additional costs."
  • "The license is based on the number of users."
  • "There are various licensing plans available based on geographic zone."
  • "The solution is inexpensive which is its main benefit."
  • "The solution is priced well."
  • More IceWarp Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:It's easy to use and user-friendly. Users can also easily release spam emails.
    Top Answer:I can rate it five out of ten because there are different platforms that also offer the same services for lower prices… more »
    Top Answer:It needs to make sure that the application is up to date with new attacks. They should also send us the demo or… more »
    Top Answer:The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no… more »
    Top Answer:Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool. But service-wise… more »
    Top Answer:Regarding issues with the product, IceWarp's server runs out of space, and our organization needs to add space. The… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    AppRiver Advanced Email Security
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    AppRiver’s Email Security Solution is a cloud-based Anti Phishing and malware filter that’s designed to keep your inbox clean and your network safe. A simple MX Record change routes your mail through the Email Security servers before it ever reaches your network, which ensures that the mail that reaches your network doesn’t pose a threat. While our solution contains numerous adjustable settings, it is designed to work efficiently and optimally with little or no interaction from administrators.

    IceWarp helps thousands of organizations streamline all areas of business communication and become more profitable by providing Mail Server complete with GroupWare, Calendaring and Document Management, accessible through an intuitive WebClient, simple to setup in WebAdmin. Customize with add-ons: spam and virus protection, Instant Messaging with video calls, mobile sync and more.
    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    IHMC
    Marriott, Toyota, Sony, Wendy's, Canon
    Top Industries
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company16%
    Comms Service Provider13%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Non Profit9%
    Construction Company8%
    Legal Firm7%
    REVIEWERS
    Construction Company33%
    Cloud Provider11%
    Program Development Consultancy11%
    Media Company11%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Comms Service Provider10%
    Retailer8%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business51%
    Midsize Enterprise19%
    Large Enterprise31%
    REVIEWERS
    Small Business63%
    Midsize Enterprise16%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise18%
    Large Enterprise52%
    Buyer's Guide
    Email Security
    March 2024
    Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    AppRiver Email Security is ranked 22nd in Email Security with 2 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. AppRiver Email Security is rated 9.0, while IceWarp is rated 8.6. The top reviewer of AppRiver Email Security writes "Pricing that is competitive, excellent technical support, and email security". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". AppRiver Email Security is most compared with Microsoft Exchange Online Protection (EOP), Avanan, Proofpoint Email Protection, Barracuda Email Security Gateway and IRONSCALES, whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.