Earn 20 points
Alchemer Mobile is ranked 5th in Customer Feedback Management while Freshdesk is ranked 1st in Customer Experience Management with 27 reviews. Alchemer Mobile is rated 0.0, while Freshdesk is rated 8.4. On the other hand, the top reviewer of Freshdesk writes "Incredibly user-friendly, flexible, and affordable". Alchemer Mobile is most compared with , whereas Freshdesk is most compared with JIRA Service Management, ServiceNow, Microsoft Dynamics CRM, Spiceworks and BMC Helix ITSM.
We monitor all Customer Feedback Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.