Alchemer Mobile vs HappyFox comparison

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36 views|24 comparisons
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11 views|10 comparisons
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36
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24
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Views
11
Comparisons
10
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0
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0
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Also Known As
Apptentive
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Alchemer
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Overview

Increase app store ratings and reviews, identify the features customers want, and respond to customer feedback without disrupting your mobile users’ experience.

A successful mobile app has three stages of life – launch, adoption, and long-term retention and growth. Collecting and responding to in-app feedback will help mobile app owners increase the likelihood of having a successful product. Only Alchemer Mobile enables mobile teams to collect user feedback and insights across the entire lifecycle of their mobile apps.

And because you control who is prompted and when – using simple, non-intrusive prompts – you get the most valuable feedback without disrupting your users’ in-app experience. When you act on that feedback and respond to users, you quickly see increases in positive ratings and downloads, usage and response rates, and much higher ongoing retention rates.

Alchemer Mobile puts product managers, marketing, UX researchers, and customer experience professionals in control of when and how they gather actionable feedback to improve customer acquisition, adoption, and retention. This is why many of the biggest brands in the world, including CNN, JetBlue, eBay, Safeway, Marriott, and FanDuel, trust Alchemer Mobile to engage and understand their mobile customers for the life of their mobile apps.

HappyFox is a web based customer support software hosted on the cloud. It helps to track and manage all customer support requests across multiple channels like email, chats, social media and phone in a centralized ticket support system.Integration with other web apps like CRM, live-chats,voice and bug tracking apps makes it practical help desk. Similar customer support queries can be handled using canned actions and smart rules to automate responses. Community forums help customers connect.
Sample Customers
Draft Kings, Microsoft, IHG, The Economist, Overstock, eBay, Buffalo Wild Wings, Nordstrom, eHarmony
Warner Bros., Lowe's, Whirlpool, Kindling, Sennheiser

Alchemer Mobile is ranked 4th in Customer Feedback Management while HappyFox is ranked 10th in Customer Feedback Management. Alchemer Mobile is rated 0.0, while HappyFox is rated 0.0. On the other hand, Alchemer Mobile is most compared with , whereas HappyFox is most compared with ServiceNow and JIRA Service Management.

See our list of best Customer Feedback Management vendors.

We monitor all Customer Feedback Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.