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Most Helpful Review
Michelle Lestrange
Enabled us to go from manual scheduling to automating it, resulting in considerably fewer errors and time savings
I've been here from day one, and it has gone from us manually writing out schedules, and operators having to remember pre's and posts, etc.—all... Read more »
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Auto-scheduling is the most valuable feature. We have the ability to schedule [batch jobs on our Unisys mainframes] seven days in advance, so we know exactly how we're running every night.""The most valuable feature is the self-service because it has made it possible to provide simple and quick solutions in the handling of certain tasks.""There's also a self-service solution manager... that allows us to enable staff to run complex automation tasks by clicking a button and entering some information. They don't have to have access to the OpCon environment to kick off those kinds of events.""Previously, we would receive a file from a vendor, then we would have to go through and make changes to individual accounts in our core system. There are probably between 10 to 20 accounts any given week. It probably took around five minutes for it to run through the report and make all the changes, and that was if there was nothing complicated with all very straightforward changes. Now, that is done in 30 seconds.""There are three features which are valuable: the automated calendar functions; the notification process for failed jobs or unscheduled events occurring, via email and text messaging; and the ability for the scheduling package to communicate across multiple platforms.""It has also helped to streamline our operations. We contract out our collection department so they are no longer housed on our system. They're housed on another platform. OpCon is able to not only pull in our data, but it also, on a daily basis, updates that third-party.""Manual processing has been automated 99 percent by OpCon. With new processes, we give it at least two weeks manual so we can write down the details of how to do the steps, then we automate it. Within a month, it has been automated, then it's no longer a manual process.""One of the advantages of OpCon is the ability to use the API and web services. We couldn't do that with our previous solution. We have been able to change our procedure for ticketing. When a job is down, we can immediately create a ticket from OpCon in our ticketing solution, which is ServiceNow, using the web services."

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"The interface is good.""Scheduling is a good feature."

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"The Action Packs are a good feature."

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Cons
"Do your first install, your first upgrade, with SMA. It's simple, it's as per the manual, as per the training, but you need that little bit of confidence.""The ability to retrieve information from logs in variables to display relevant information would be helpful.""It would be great if you could create physically separate "clients," as I call them. I wish I could have a production client and a testing client and that they would be separate.""What can get complicated is if you're doing anything more than just the built-in jobs. If you're using the more advanced features, troubleshooting becomes extremely complicated.""The calendar interface and the frequency interface is a very powerful, yet complex, section of OpCon in which all our staff have made mistakes. They have implemented what they believed was logically correct and then afterward discovered that their logic was flawed because OpCon did it a different way. That part, which is incredibly useful, is also incredibly dangerous. The interface or the ability to directly do more functions within the frequency definitely has room for expansion. As good as it is, it can be a lot better.""Usage is a little complex. It's not like you can bring somebody in and they can just use it. They have to be trained... As far as complexity goes, it's right up there.""There is some difficulty with the ease of use when I don't have some of the templates that were already created. More templates would be great. Non-core featured templates are my biggest struggle.""I would like to see them improve the Solution Manager for the web application. It's the future for us. Our customers need a lot of functionality, but there isn't that functionality within Solution Manager. So they have to develop and improve it."

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"The compliance features are limited to the server and not the entire infrastructure.""Reporting, forecasting and intelligence could be improved."

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"Integration of the solution could be improved."

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Pricing and Cost Advice
"This solution is certainly not the cheapest, but we win in time.""OpCon cost us $80,000 in 2017 money, and that included everything: support, installation, onsite assistance during the conversion, etc. It's been a worthwhile investment by far.""Yearly, it's around $30,000.""Our licensing is on a yearly basis.""Our license is for 1000 jobs. Including support, the license and upgrades are 2000 euros a month.""Yearly, we're paying about $62,000. OpCon has an all-inclusive feature and module license, but you pay per task.""Our annual maintenance costs are $45,000. The initial cost is separate.""On a yearly basis our cost is between $25,000 and $30,000."

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"We are satisfied with the pricing."

More AppWorx Workload Automation Pricing and Cost Advice »

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Questions from the Community
What do you like most about OpCon?
Top Answer: It makes everything simpler. Once OpCon is in, it just repeats itself day after day. We don't have to worry about… more »
Read all 33 answers
What is your experience regarding pricing and costs for OpCon?
Top Answer: Cost depends on your environment. We are doing stuff now with failover and recovery, so we have boosted our costs… more »
Read all 23 answers
What needs improvement with OpCon?
Top Answer: There is room for improvement needed around setting up the calendars and frequencies. I would like more flexibility in… more »
Read all 31 answers
What do you like most about AppWorx Workload Automation?
Top Answer: The interface is good.
Read all 2 answers
What is your experience regarding pricing and costs for AppWorx Workload Automation?
Top Answer: We are satisfied with the pricing.
Read all 2 answers
What needs improvement with AppWorx Workload Automation?
Top Answer: The compliance features are limited to the server and not the entire infrastructure.
Read all 2 answers
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Also Known As
CA Automic Applications Manager Terma Suite
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SMA Technologies
Broadcom
Broadcom
Overview

Our founders met at NASA while they were solving some of the toughest IT issues in the world at that time. The work was challenging and required lots of repetitive tasks to maintain NASA’s mainframes and complex IT processes.

Believing that there had to be a better way, they formed SMA Technologies. Since that time, we have been working with the single purpose of unlocking our clients’ potential by streamlining their IT processes and helping employees be more productive by leveraging our automation platform, OpCon.

By freeing them from repetitive tasks, they can focus on doing the critical work that will help them drive the business. No matter the industry, from financial services to aerospace, we are there to help our customers use the power of automation to simplify complex IT issues, enabling them to solve their toughest business challenges.

CA Automic Applications Manager automates your Ellucian’s Banner or Fiserv DNA processing. This innovative, best-in-class task scheduling solution accelerates your processing, provides visibility and control over business processes and mitigates risk in both environments.

Today, many organizations embracing digital transformation are struggling to manage complex, mission critical workloads. Advanced analytics solutions are required to reduce risks and costs in a constantly changing technology landscape.

Automic delivers enterprise workload automation solutions with a predictive analytics workload platform that provides companies the necessary visualization, adaptability and intelligence to successfully manage complex workloads. Unlike other vendors, Automic offers the only solution on the market which provides a single-pane-of-glass across multiple vendors and applications.

With Automic Automation Intelligence your critical workloads data can be a source of business insights to drive improvements in your IT Operations, your digital transformation journey, and your business success.

Offer
Accel­er­ate dig­i­tal trans­for­ma­tion through work­load automation
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Automate repetitive tasks so you can focus on projects that drive your business forward. Find out how OpCon workload automation enables you to create repeatable, reliable workflows - all managed from a single platform.

Learn more about AppWorx Workload Automation
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Sample Customers
LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & TrustSandvik, Hanwha Life
Information Not Available
Top Industries
REVIEWERS
Financial Services Firm75%
Government6%
Insurance Company6%
Manufacturing Company3%
VISITORS READING REVIEWS
Computer Software Company34%
Financial Services Firm12%
Insurance Company10%
Comms Service Provider9%
VISITORS READING REVIEWS
Computer Software Company20%
Comms Service Provider13%
Financial Services Firm8%
Wholesaler/Distributor7%
No Data Available
Company Size
REVIEWERS
Small Business18%
Midsize Enterprise44%
Large Enterprise38%
VISITORS READING REVIEWS
Small Business38%
Midsize Enterprise32%
Large Enterprise30%
No Data Available
No Data Available
Download Free Report
Find out what your peers are saying about BMC, SMA Technologies, Advanced Systems Concepts and others in Workload Automation. Updated: January 2021.
Download now
457,209 professionals have used our research since 2012.

AppWorx Workload Automation is ranked 15th in Workload Automation with 2 reviews while Automic Automation Intelligence is ranked 13th in Workload Automation with 1 review. AppWorx Workload Automation is rated 7.0, while Automic Automation Intelligence is rated 9.0. The top reviewer of AppWorx Workload Automation writes "Good scheduling feature; reporting, forecasting, and intelligence could all be improved". On the other hand, the top reviewer of Automic Automation Intelligence writes "Very reliable with great Action Pack feature". AppWorx Workload Automation is most compared with Automic Workload Automation, Control-M, AutoSys Workload Automation and Stonebranch Universal Automation Center, whereas Automic Automation Intelligence is most compared with Tidal Automation.

See our list of best Workload Automation vendors.

We monitor all Workload Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.