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Aptean Consona CRM [EOL] vs Siebel Contact Center comparison

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Buyer's Guide
CRM Customer Engagement Centers
April 2024
Executive Summary

We performed a comparison between Aptean Consona CRM [EOL] and Siebel Contact Center based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers.
To learn more, read our detailed CRM Customer Engagement Centers Report (Updated: April 2024).
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768,578 professionals have used our research since 2012.
Ranking
Unranked
In CRM Customer Engagement Centers
10th
out of 36 in Contact Center Platforms
Views
49
Comparisons
39
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
CRM Customer Engagement Centers
April 2024
Download Free Report
Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers. Updated: April 2024.
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768,578 professionals have used our research since 2012.
Comparisons
Also Known As
Consona CRM, Onyx, Consona
Learn More
Aptean
Oracle
Overview
Information Not Available
Oracle's Siebel Contact Center transforms a business's call center into an integral part of its total sales, marketing, and service delivery strategy. The application enables agents to handle service, support, and sales interactions seamlessly across all communication channels. As a result, businesses can reduce costs while enhancing service delivery.
Sample Customers
Calamos Investments, AAA Western & Central New York, CARF, CMS Cameron McKenna
Southwest Airlines Co., Smiles S.A., Telekom Deutschland GmbH, Turk Telekom, Contact Management Center A.S., City of Atlanta, Ricoh Europe plc., City of Atlanta, BT
Buyer's Guide
CRM Customer Engagement Centers
April 2024
Download Free Report
Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers. Updated: April 2024.
DOWNLOAD NOW
768,578 professionals have used our research since 2012.

Aptean Consona CRM [EOL] doesn't meet the minimum requirements to be ranked in CRM Customer Engagement Centers while Siebel Contact Center is ranked 10th in Contact Center Platforms. Aptean Consona CRM [EOL] is rated 0.0, while Siebel Contact Center is rated 0.0. On the other hand, Aptean Consona CRM [EOL] is most compared with , whereas Siebel Contact Center is most compared with .

We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.