Compare Aptean Onyx vs. Microsoft Dynamics CRM

Aptean Onyx is ranked 40th in CRM while Microsoft Dynamics CRM is ranked 2nd in CRM with 1 review. Aptean Onyx is rated 0, while Microsoft Dynamics CRM is rated 8.0. On the other hand, the top reviewer of Microsoft Dynamics CRM writes "We are able to effectively follow up on requests, ensuring all customer issues are resolved in a timely manner". Aptean Onyx is most compared with Microsoft Dynamics CRM, whereas Microsoft Dynamics CRM is most compared with SAP CRM, Siebel CRM and Salesforce Service Cloud.
Cancel
You must select at least 2 products to compare!
Most Helpful Review
Use Aptean Onyx? Share your opinion.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
Information Not Available
We have to buy a separate license in order to implement the social listening feature.

Read more »

report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
391,616 professionals have used our research since 2012.
Ranking
40th
out of 59 in CRM
Views
76
Comparisons
59
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
2nd
out of 59 in CRM
Views
4,590
Comparisons
3,784
Reviews
1
Average Words per Review
682
Avg. Rating
8.0
Top Comparisons
Compared 100% of the time.
Compared 13% of the time.
Compared 11% of the time.
Also Known As
Onyx, ConsonaDynamics CRM
Learn
Aptean
Microsoft
Overview
WHY IT'S DIFFERENT Because the CRM industry grew up delivering process technology to specific departments, namely sales and marketing, most CRM vendors still have difficulty delivering on the promise of customer relationship management that dissolves organizational barriers. Onyx CRM stands out from the crowd because it truly can put your customers at the center of all your operations across your enterprise and all your channels. WHY YOU NEED IT Your customers have expectations not only for a superior product, service, pricing and distribution, but also for an extraordinary experience. Extraordinary customer experiences go beyond pleasant interchanges and interactions. They stand out with distinction, drawn from your unique methods of doing business and the insight you have into your customers. They forge your competitive advantage. With Onyx CRM Software, you get: A 360-degree view of every customer and prospect Precisely targeted marketing campaigns. Better sales execution. Information, insights and automated workflows that support your business objectives. The ability to create personalized, differentiated customer experiences that drive revenue growth. WHAT YOU GET Onyx CRM software offers explicitly useful features that span the entire customer lifecycle, including: Role-based Application Views Customizable Interface Powerful Search Process Automation and Scripting Sales and Marketing Management Service and Support Management Outlook Integration Social Networking Links Mobile Interface Modern, Flexible Technology Dashboards and Reporting

Dynamics CRM is Microsoft's leading Customer Relationship Management solution. This solution allows organizations to nurture their relationships with their customers, to engage with these customers in the best way possible at all the right times, and to match customers to the correct products and services.

Dynamics CRM is one of the most effective sales and marketing tools around, because of its innovative and social-driven technology. The tool allows marketers and salespeople to communicate, interact and service customers in a smarter, personalized, and more insightful manner. And best of all is that this can all be done from any device, as Dynamics CRM is mobile-based, cloud-based and available on-premise. The tool also integrates with social media platforms, allowing for full social media capabilities and reporting.

Offer
Learn more about Aptean Onyx
Learn more about Microsoft Dynamics CRM
Sample Customers
Calamos Investments, H.J Heinz Company, Lakeside Foods, NorgesGruppen, Tuko Logistics, Vmware Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
Top Industries
No Data Available
VISITORS READING REVIEWS
Software R&D Company32%
Financial Services Firm13%
Media Company10%
Comms Service Provider10%
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.