Aptean Onyx [EOL] vs Sage CRM comparison

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Executive Summary

We performed a comparison between Aptean Onyx [EOL] and Sage CRM based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: March 2024).
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Featured Review
Quotes From Members
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Here are some excerpts of what they said:
Pricing and Cost Advice
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  • "We have a yearly license."
  • "We pay for eight core modules and 20 user licenses and this costs us $1500 per year."
  • "From an African perspective, the solution is relatively expensive."
  • More Sage CRM Pricing and Cost Advice →

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    Top Answer:The part I like the most is the reporting.
    Top Answer:From an African perspective, the solution is relatively expensive.
    Top Answer:We used to face downtime, in which some of our other platforms had issues synchronizing with Sage. I don't know whether it's an API or design issue somewhere, but there are these interfacing issues… more »
    Ranking
    Unranked
    In CRM
    21st
    out of 167 in CRM
    Views
    347
    Comparisons
    229
    Reviews
    5
    Average Words per Review
    294
    Rating
    7.8
    Comparisons
    Also Known As
    Onyx, Consona
    Learn More
    Overview
    WHY IT'S DIFFERENT Because the CRM industry grew up delivering process technology to specific departments, namely sales and marketing, most CRM vendors still have difficulty delivering on the promise of customer relationship management that dissolves organizational barriers. Onyx CRM stands out from the crowd because it truly can put your customers at the center of all your operations across your enterprise and all your channels. WHY YOU NEED IT Your customers have expectations not only for a superior product, service, pricing and distribution, but also for an extraordinary experience. Extraordinary customer experiences go beyond pleasant interchanges and interactions. They stand out with distinction, drawn from your unique methods of doing business and the insight you have into your customers. They forge your competitive advantage. With Onyx CRM Software, you get: A 360-degree view of every customer and prospect Precisely targeted marketing campaigns. Better sales execution. Information, insights and automated workflows that support your business objectives. The ability to create personalized, differentiated customer experiences that drive revenue growth. WHAT YOU GET Onyx CRM software offers explicitly useful features that span the entire customer lifecycle, including: Role-based Application Views Customizable Interface Powerful Search Process Automation and Scripting Sales and Marketing Management Service and Support Management Outlook Integration Social Networking Links Mobile Interface Modern, Flexible Technology Dashboards and Reporting
    SageCRM software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads, and converting them to opportunities using sales workflows. Using CRM software, your marketing team can identify the sources of leads, opportunities and closed sales. They can also find customer information for upcoming campaigns and send targeted email marketing campaigns. When customers place orders for your products or services after these marketing campaigns, you can track these orders using an ERP or business management solution. It can be fully integrated CRM or Sage Sales, Marketing, Service modules to suit your business needs.
    Sample Customers
    Calamos Investments, H.J Heinz Company, Lakeside Foods, NorgesGruppen, Tuko Logistics, Vmware
    Avis, Fuji Xerox, Formula 1
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company37%
    Government8%
    Real Estate/Law Firm8%
    Financial Services Firm8%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise8%
    Large Enterprise56%
    Buyer's Guide
    CRM
    March 2024
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Aptean Onyx [EOL] doesn't meet the minimum requirements to be ranked in CRM while Sage CRM is ranked 21st in CRM with 6 reviews. Aptean Onyx [EOL] is rated 0.0, while Sage CRM is rated 7.6. On the other hand, the top reviewer of Sage CRM writes "Useful employee and client monitoring, reliable, and good online support database ". Aptean Onyx [EOL] is most compared with , whereas Sage CRM is most compared with Microsoft Dynamics CRM and Oracle CX Sales.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.