Aptean Onyx [EOL] vs SAP CRM comparison

WHY IT'S DIFFERENT Because the CRM industry grew up delivering process technology to specific departments, namely sales and marketing, most CRM vendors still have difficulty delivering on the promise of customer relationship management that dissolves organizational barriers. Onyx CRM stands out from the crowd because it truly can put your customers at the center of all your operations across your enterprise and all your channels. WHY YOU NEED IT Your customers have expectations not only for a superior product, service, pricing and distribution, but also for an extraordinary experience. Extraordinary customer experiences go beyond pleasant interchanges and interactions. They stand out with distinction, drawn from your unique methods of doing business and the insight you have into your customers. They forge your competitive advantage. With Onyx CRM Software, you get: A 360-degree view of every customer and prospect Precisely targeted marketing campaigns. Better sales execution. Information, insights and automated workflows that support your business objectives. The ability to create personalized, differentiated customer experiences that drive revenue growth. WHAT YOU GET Onyx CRM software offers explicitly useful features that span the entire customer lifecycle, including: Role-based Application Views Customizable Interface Powerful Search Process Automation and Scripting Sales and Marketing Management Service and Support Management Outlook Integration Social Networking Links Mobile Interface Modern, Flexible Technology Dashboards and Reporting

SAP CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. It offers a range of features including lead management, opportunity management, campaign management, and customer service management. With SAP CRM, businesses can effectively manage their customer interactions, improve customer satisfaction, and drive revenue growth. 

The solution integrates with other SAP modules, allowing for seamless data exchange and real-time insights. It also offers mobile access, enabling sales and service teams to access critical information on the go. 

SAP CRM is a powerful tool for businesses looking to enhance their customer relationships and drive business success.