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Aptean Pivotal CRM [EOL] vs Kapture CRM comparison

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Aptean Pivotal CRM [EOL]

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Kapture CRM

Read 1 Kapture CRM review
116 views|90 comparisons
100% willing to recommend
Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between Aptean Pivotal CRM [EOL] and Kapture CRM based on real PeerSpot user reviews.

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Featured Review
Use Aptean Pivotal CRM [EOL]?
Mani Kandan
The software can be easily accessed and operated with minimal training
The software sends automated messages for customers' birthdays and anniversaries. Our customers love it.
Ranking
Unranked
In CRM
54th
out of 169 in CRM
Views
116
Comparisons
90
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
CRM
March 2024
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Comparisons
Also Known As
Pivotal
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Aptean
Kapture CRM
Overview

Aptean Pivotal CRM integrates all of the characteristics of a successful CRM - flexibility, reliability, smart reporting, and mobile access - and offers capabilities that go beyond “just a CRM.” Pivotal integrates into your operational data and spans your full business. From interacting with customers through effective marketing campaigns, to turning leads into selling opportunities and ultimately closed deals, and to delivering thoughtful customer service, Pivotal can do it all. It can be easily and cost-effectively tailored to match your individual business processes, as well as give you flexibility in your hosting options, whether on-premise or in the cloud.

Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

Sample Customers
AAA Western & Central New York, Albert Heijn, Alliance of Indiana, Bay Valley Foods, Bergendahls Food, Berner Food & Beverage, Case New Holland (CNH), ILLES Seasonings & Flavors, JYSK, Lakeside Foods, Major League Baseball
Bigbasket
Buyer's Guide
CRM
March 2024
Download Free Report
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
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768,578 professionals have used our research since 2012.

Aptean Pivotal CRM [EOL] doesn't meet the minimum requirements to be ranked in CRM while Kapture CRM is ranked 54th in CRM. Aptean Pivotal CRM [EOL] is rated 0.0, while Kapture CRM is rated 10.0. On the other hand, the top reviewer of Kapture CRM writes "The software can be easily accessed and operated with minimal training". Aptean Pivotal CRM [EOL] is most compared with , whereas Kapture CRM is most compared with Salesforce Sales Cloud.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.