We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"We use it not only for DDoS detection and protection, but we also use it for traffic analysis and capacity planning as well. We've also been able to extend the use of it to other security measures within our company, the front-line defense, not only for DDoS, but for any kind of scanning malware that may be picked up. It's also used for outbound attacks, which has helped us mitigate those and lower our bandwidth costs..."
"We have taken on the Arbor Cloud subscription, which is really useful because you secure yourself for anything beyond your current mitigation capacity. This is a really good feature of Arbor that is available."
"The auto-mitigation, that signaling feature, where it automatically raises an alarm that a line is under attack, is important. The upstream service provider will then do something to reduce the load on our internet lines. The fact that it's automated means I don't have to sit and always be looking at threats coming through. It does it almost automatically, without any intervention by me."
"The most valuable features include the traffic categorization and control of the traffic. The filtering of the traffic is very precise. When you want to stop some traffic, you precisely stop that traffic."
"The artificial intelligence feature is most appreciated. This solution can lower the throughput and clear the traffic, which is something really important for us. It also provides good protection. It is user-friendly, and its integration has also been really fast. We have many critical applications, and it was easy to integrate Arbor DDoS with our website, mobile application, and web banking."
"Using standard BGP, NetFlow and SNMP ensure wide compatibility. There are also peering traffic reports that can help identify upstream peering opportunities. The ATLAS aggregation service allows us to contribute to the global DDoS data and benefit from overall trends."
"I like all the features together as a whole."
"Arbor DDoS is easy to use, provides effective blocking of DDoS attacks, and can be used for DNS, web, and main servers. Additionally, this solution is far easier to operate than others solutions, such as Fortinet DDoS."
"The solution has a very good interface."
"The solution's most valuable aspect is that it is easy to configure."
"It is an effective threat mitigation tool."
"Simplifies putting everything in code."
"It blocks all types of attacks."
"There is no need to have an appliance in house for the services because it is on the cloud."
"The technical support is excellent."
"Its unique interface for managing security performance and ease of use are the most valuable features of this solution."
"There is always room for improvement for any product or service. If we can bring in more agility when deploying services, that is definitely a scope which we can work towards. Nowadays, everything is being offered as a service model. It is not that we have to deploy the physical hardware, many things move up to the cloud, or even can be delivered in the VNS form in the customer's environment as well. So, in that space, if we can add more features to make it more seamless for customers to use and make it available through some marketplace, not only at the hyperscalers, but also for any on-prem deployment, that definitely would be a big plus."
"We need a SaaS model for the solution."
"Implementation could be better."
"I would also like more visibility into their bad actor feeds, their fingerprint feeds. We try to be good stewards of the internet, so if there are attacks, or bad actors within our networks, if there were an easier way for us to find them, we could stop them from doing their malicious activity, and at the same time save money."
"When it comes to some false positives, we need to tweak the system from time to time. There is room for improvement when it comes to the actual mitigation because of some false positives."
"They should improve the reporting section and make it a little bit more detailed. I would like to have much better and more detailed reports."
"The regional support here in African could improve, such as marketing and account managers."
"An issue which needs to be addressed concerns information I received of attacks on the radar and Arbor, allegedly, not taking any action."
"The rules surrounding the making of web applications could be improved."
"Users would benefit from better documentation. There is official documentation, but sometimes we need more detail. We have some use cases that are not so run of the mill. It would be great if there was a knowledge base that we could go to for more answers."
"The log analytics interface within Incapsula isn't really good. For example, if you have to get all logs from there, it's a very cumbersome process."
"I would like to have support for SSL management and secure DNS."
"Certificate management could be improved."
"It's quite expensive."
"Its price could be improved. It is quite expensive. It will be good if we could export the configuration. Currently, to control the configuration, we need to go to each website, which is not very convenient."
"The salespeople tend to exaggerate its capabilities, which can cost you money if you don't verify the information."
"The price of this solution is a little high in the African market, it should be lower."
"We do not use the Arbor Cloud DDoS solution because it is too costly."
"The solution is a bit costly if you're a small organization, but I think it's worth the price that they are charging."
"Arbor DDoS is quite expensive, but all these solutions are expensive because they deal with confidential information."
"You need to find a way to get a good offering from Arbor by negotiating a price. That is the challenge."
"There is room for improvement with the pricing. It is an expensive solution. The issue with the pricing is more the way it is built. Right now we're paying per router, and there's a limitation there. I would like to see bundle-pricing where there is an overall solution cost."
"Arbor is striking a good balance between pricing and what they deliver."
"The licensing of a complete Arbor solution, including fire-walling and unified site management, can get expensive."
"It is a very expensive solution. The price is very high. A lot of customers tell us that they would love to use Imperva more. I have some customers who have 50 websites, but they have only 10 websites on Imperva because of the price. They would love to have all their websites running through Imperva, but they can't. They have to choose the more critical websites to protect because the price is very high. It is a very good product, but it is too expensive. If you buy a plan for 20 megabytes and you don't consume all of your 20 megabytes, it is okay, but if you consume more, you are charged for the superior traffic."
"It is not expensive compared to the other similar solutions in this category."
"It is expensive."
"The cost is somewhere around $10,000 a site. For every site, you pay individually. For every DNS entry, you have you pay."
"The cost is on par with other solutions such as Cloudflare and Akamai."
Arbor Networks, the security division of NETSCOUT, is driven to protect the infrastructure and ecosystem of the internet. It is the principle upon which we were founded in 2000; and remains the common thread that runs through all that we do today. Arbor’s approach is rooted in the study of network traffic. Arbor’s suite of visibility, DDoS protection and advanced threat solutions provide customers with a micro view of their network enhanced by a macro view of global internet traffic and emerging threats through our ATLAS infrastructure. Sourced from more than 300 service provider customers, ATLAS delivers intelligence based on insight into approximately 1/3 of global internet traffic. Supported by Arbor’s Security Engineering & Response Team (ASERT), smart workflows and rich user context, Arbor’s network insights help customers see, understand and solve the most complex and consequential security challenges facing their organizations.
Imperva Incapsula is a cloud-based application delivery service that protects websites and safeguards web applications and their data from attacks, and improves their performance by enhancing user experience. Incapsula includes a security platform with a web application firewall, DDoS mitigation, content delivery network, and global load balancer to maximize performance.
Arbor DDoS is ranked 1st in Distributed Denial of Service (DDOS) Protection with 12 reviews while Imperva Incapsula is ranked 3rd in Distributed Denial of Service (DDOS) Protection with 11 reviews. Arbor DDoS is rated 8.8, while Imperva Incapsula is rated 8.4. The top reviewer of Arbor DDoS writes "With automatic flow specs we're able to drop that traffic before it even enters into our network". On the other hand, the top reviewer of Imperva Incapsula writes "There is not too much to know but that it is one of the best products of this type that you can get". Arbor DDoS is most compared with Radware DefensePro, Cloudflare, Palo Alto Networks WildFire, Corero and A10 Thunder TPS, whereas Imperva Incapsula is most compared with Cloudflare, Imperva Web Application Firewall, AWS WAF, Akamai and Fortinet FortiWeb. See our Arbor DDoS vs. Imperva Incapsula report.
See our list of best Distributed Denial of Service (DDOS) Protection vendors.
We monitor all Distributed Denial of Service (DDOS) Protection reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.