Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
We can reduce the bandwidth to minimize the attack level. If we see more than 2.5 GBs we drop it directly.
In the GUI, the packet capture is a very good option, as is the option to block an IP address.
It provides packet capture and we can block or whitelist whichever IPs we need to. Whatever traffic we want to block - and we get IPs from internal teams and from national teams - we block at the Arbor level only, because if it gets to the firewall then firewall bandwidth will be taken.
Valuable features include simple and centralized management of user access and capabilities, as well as Web 2.0 interactive attack alerting, traffic visualization, and mitigation service control.
Our customers are very happy when we provide them with the interface... They can check how many attacks they have faced and how many attacks have been blocked.
There are a number of valuable features in this product, like Cloud Signaling and Threat Intelligence feeds.
Arbor has a global ranking in reliability and credibility. They are very unique and can respond to a very wide scope of threats from their global deployment.
It's just one dashboard with mitigation. You decide which mitigation you want and at what threshold to do this or that. Its operation is pretty simple. It's easy.
They're quite easy to install and quite easy to set up. Clients really like that. Especially when you're dealing with the cloud, it's really easy.
This product is a reliable defense from malicious attacks on a network environment.
Scalability is pretty easy on the base platform. You just add another, and you're ready to go.
Provides Anti-DDoS protection, as well as other protections like SQL injection, Cross-Site Scripting, and antiscanner. These types of protection are valuable to the business due to the daily attacks on our portals, and that often cannot be seen without a tool like this.
Setup was straightforward, very simple. I only entered the domain and Incapsula returned the DNS data that I needed to change for the protection to be configured.
On the site security, I can see which countries have incidents, whether it was a robot attack, a real human user, or non-human user.
On the activity log, I can see the exact details, the visit, and the threat.
The dashboard is good and user-friendly.
If we want to see live traffic, we can see do so. But once an attack that lasts for five minutes is done, the data is no longer there. It would be an improvement if we could see recent traffic in the dashboard. We can check and download live traffic, but a past attack, with all the details, such as why it happened and how to mitigate and prevent such future attacks, would be helpful to see.
There is definitely room for improvement in third-party intelligence and integrations.
On the main page there are alerts that we are unable to clear, even though the issue has been resolved.
The following areas need improvement: opening and tracking support tickets, online support resources, software upgrades/updates and replacement media, and event management guidelines.
Because we had some routers that were somewhat old, they were not integrated with Arbor. They did not support the NetFlow version that Arbor was running. That was a challenge. We had to upgrade the routers. Some backward-compatibility would be helpful.
Sometimes it blocks legitimate traffic. If a legitimate user is trying to access the server continuously, the product suspects that this is a DoS traffic file. That is a case where it needs to improve. It needs machine-learning.
I think the diversity of protection is extremely limited. It must be expanded in future upgrades and versions.
For troubleshooting problems, it's not so intuitive. It's not straightforward. This is the core of their kernel, so they need to improve it a little bit... In F5 I have full control of everything.
We would like them to hire people in Sweden because it's quite hard when people are sitting in the UK or Belgium because some of the customers really want them to be local.
Analytics in the area of risk need to be improved to supply more information to the users for creating better environments.
The solution needs to improve Integration with third parties for their on-prem deployment models. The integration is not that good yet.
Imperva now offers add-ons to add functionality, but I would like to see these included in the product, even if it would cost more.
I am not sure if this application has a policy where you can create your custom policy and run it as our firewall. We should have some ability to also create some custom policy, then run it as a firewall.
I miss being able to integrate the dashboard with other BI tools we are using. We have to export and import data to be able to present it, and doing so is a lot of work.
It would be better if we were able to manage and apply changes to multiple websites/web applications, and search WAF logs for multiple websites, via the Incapsula dashboard.
Pricing and Cost Advice
Pricing is slightly on the higher side.
I'm a technical guy. But I know it's expensive compared to its competitors. After you have the on-premise solution, for your solution to be effective you have to subscribe to an "upper level," so there's another cost. There is also a subscription to cloud services, which is another cost.
Arbor's products are very expensive. Their competitors are cheap when compared with Arbor.
As far as I know, they are the best in this sector, in DDoS protection. They know it, I know, because their service prices are too high. They provide cloud DDoS protection for ISPs, but that is also too expensive.
Because the solutions from competitors are very different, it's not easy to compare. However, the licensing from Arbor is clear and understandable and the pricing is reasonable when looking at the market, in general.
Although the pricing can be a little high, it is worth the protection and security that it offers.
For enterprise contracts you will be in touch with a dedicated account manager who will guide you regarding licensing.
out of 28 in DDoS
Average Words per Review
out of 28 in DDoS
Average Words per Review
Compared 22% of the time.
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Compared 8% of the time.
Compared 30% of the time.
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Compared 6% of the time.
Also Known As
|Arbor Networks SP, Arbor Networks TMS, Arbor Cloud for ENT||Incapsula|
|Arbor Networks, the security division of NETSCOUT, is driven to protect the infrastructure and ecosystem of the internet. It is the principle upon which we were founded in 2000; and remains the common thread that runs through all that we do today. Arbor’s approach is rooted in the study of network traffic. Arbor’s suite of visibility, DDoS protection and advanced threat solutions provide customers with a micro view of their network enhanced by a macro view of global internet traffic and emerging threats through our ATLAS infrastructure. Sourced from more than 300 service provider customers, ATLAS delivers intelligence based on insight into approximately 1/3 of global internet traffic. Supported by Arbor’s Security Engineering & Response Team (ASERT), smart workflows and rich user context, Arbor’s network insights help customers see, understand and solve the most complex and consequential security challenges facing their organizations.|
Imperva Incapsula is a cloud-based application delivery service that protects websites and safeguards web applications and their data from attacks, and improves their performance by enhancing user experience. Incapsula includes a security platform with a web application firewall, DDoS mitigation, content delivery network, and global load balancer to maximize performance.
Learn More About Arbor DDoS
Learn more about Imperva Incapsula
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|Hitachi, BNZ, Bitstamp, Moz, InnoGames, BTCChina, Wix, LivePerson, Zillow and more.|
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