We performed a comparison between ARCON Privileged Access Management and BeyondTrust Privileged Remote Access based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."100% compliant and you don't have to maintain ID management for each and every user."
"That dashboard is okay."
"It gives us a lot of comfort in terms of security level. Our infrastructure devices and servers are secured and nobody can have unauthorized access to them."
"They don't just stick to a base version; instead, they actively enhance and improve it based on client feedback and industry trends."
"The most valuable feature is it is easy to use and the interface is intuitive."
"It was very easy for us to move this application and database from on-premise to cloud, as well as configure new things, such as load balancing. The product is very compatible."
"Previously, we had to go through some effort to change the credentials of our devices. The process was subject to human error... For things like managing credentials, some kind of register had to be maintained. With the Password Vault of ARCON, all these processes are automated. The credentials are changed, as per the schedule. The information is encrypted, kept in our vault, and sent to all the email addresses within the ARCON solution itself."
"For compliance, each change I do, in each of the servers, is clearly recorded. We recently faced an audit and this was an awesome feature. Even our auditor had praise for it saying, "This is really a good feature.""
"The project goal was to allow staff to run applications with admin privileges without being admins, which was the product's most important feature."
"Its initial setup process is straightforward."
"Based on the feedback from my colleagues who have never complained about the technical support, I would say that the product's support team is good."
"This product is very stable and scalable. This is an excellent platform."
"The scalability is excellent."
"The privileged remote access platform is able to track and record everything that happens within a session."
"The visibility of the solution's Vault works as it is supposed to: out-of-the-box for domain accounts, endpoints, and local accounts associated with discovery jobs."
"The security provided by PRA when it comes to access for remote and privileged users has been outstanding. It has met all of our objectives, everything from password rotation to securing and allowing us to clamp down access to the auditing and monitoring features."
"Currently, we can manage only the SSH or RDP connections, but there are many more devices that are present, apart from our SSH and RDP. We want all this to be part of the ARCON solution. For the password management, they should increase the pool of supported devices, they should have more connectors."
"We would like to see support for privileged accounts used in web-based systems like Blue Coat Secure Web Gateway, VMware ESXI management tools, etc."
"Anti-bridging should be built into product."
"Hazard flow could be improved, the data compliance portion."
"I would like to see a "wild card" kind of a feature or something that would enable us to search the video."
"The solution needs more work on the password management side of things. Password management is a big challenge for us, and I would like to improve this aspect. We're finding that BeyondTrust is better in this regard, which is why we're probably going to migrate over. It will offer better security I think."
"If you take Microsoft hypervisor - which comes with its own interface, its own web layer, etc. - something like that also requires privileged IDs. As per our institution policy now, everything has to come through ARCON. We have demanded that these kind of advanced features also should be there."
"I'll provide feedback on additional features after the project is completed. I think it would be better to comment on that after the implementation is finished."
"The price is pretty expensive."
"There is no connectivity to the appliance side. There is no API, and it is just difficult for me to capture what version the device is on without going in and doing screenshots. It is a little too secure in that regard, where they don't even trust their product owner. Since a lot of hacks come from the inside, they are probably doing what they need to do out of necessity. It is just that I have to work pretty hard to produce compliance data on the box."
"The integration client, backup solution, and SSO setup and provisioning could be improved. There isn't any documented or supported user provisioning currently, which slows down the processes of onboarding and assigning permissions. I would like to see this improved soon."
"At the moment, I don't see any major problems with it. If anything, they can just change the look and feel of the login screen because it looks too simple to me. It does not have so much information. When you get to the login screen of the solution, you should have more information. We also have BeyondTrust Remote Support, and the login page looks similar to BeyondTrust Privilege Remote Access. I would love to see more rich information on the login screen or landing page so that rather than having a regular sign-in screen or page where you just provide a username and password and get into the solution, you should have more insight into what the solution does. I've mentioned this to them every time I have had an opportunity."
"The solution's Vault is a nice feature. It helps to securely share a security password in teams, but it is not at the level of a password management solution. So, it is just really a vault. We were expecting to have more features to better manage passwords, but that is something that you can work around if you also have a password safe solution. I would like them to have features like password rotation or password auditing, e.g., old passwords."
"Changing your password should be simplified, and there should not be a charge for it."
"One of our gaps or pain points is having multi-factor authentication at the endpoint and using the PRA password injection from BeyondTrust, which does not work in our environment. We can only have MFA at the login of BeyondTrust to check out the password. Therefore, we can't meet our security requirements of having it on the endpoint."
"The issue I found with the product revolves around the fact that RDP and SSH sessions take too much time, making it an area of concern where improvements are required."
More ARCON Privileged Access Management Pricing and Cost Advice →
More BeyondTrust Privileged Remote Access Pricing and Cost Advice →
ARCON Privileged Access Management is ranked 8th in Privileged Access Management (PAM) with 32 reviews while BeyondTrust Privileged Remote Access is ranked 3rd in Privileged Access Management (PAM) with 21 reviews. ARCON Privileged Access Management is rated 7.8, while BeyondTrust Privileged Remote Access is rated 8.6. The top reviewer of ARCON Privileged Access Management writes "Offers good session monitoring and recording features". On the other hand, the top reviewer of BeyondTrust Privileged Remote Access writes "Our support team can do so much more without having to actively engage our customers, which saves us time and money". ARCON Privileged Access Management is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, ManageEngine PAM360 and Sectona Privileged Access Management, whereas BeyondTrust Privileged Remote Access is most compared with CyberArk Privileged Access Manager, BeyondTrust Remote Support, BeyondTrust Password Safe, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and Delinea Secret Server. See our ARCON Privileged Access Management vs. BeyondTrust Privileged Remote Access report.
See our list of best Privileged Access Management (PAM) vendors.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
