We performed a comparison between ARCON Privileged Access Management and IBM Security Secret Server based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The video logs help us to identify any misuse of privileged accounts."
"The user interface, overall, is really good. If I have some 20 servers in my ID, I can easily see for which servers I have read-only access, for which servers I have prompt-access, and for which servers I have server admin access."
"The most valuable feature of ARCON Privileged Access Management is the recording of sessions. It has all the basic features we need to fulfill our use case."
"After storing the administrator password in this password vault of the solution, the solution can automatically go and change the password based on the defined frequency with the defined complexity."
"Video and audio logs are there for any activities that the privileged admin carries out."
"100% compliant and you don't have to maintain ID management for each and every user."
"The deployment process for the solution was easy...The solution's technical support team was good."
"For compliance, each change I do, in each of the servers, is clearly recorded. We recently faced an audit and this was an awesome feature. Even our auditor had praise for it saying, "This is really a good feature.""
"As a PAM solution, Secret Server performs all the use cases in our environment."
"What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance."
"The live recording is a very useful feature."
"Stability-wise, I think it is a very good solution."
"One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components."
"The solution lacks to offer a governance mechanism for operational technology assets."
"The deployment process is a bit complex because no document is available."
"I would like to see a "wild card" kind of a feature or something that would enable us to search the video."
"It would be helpful to have a "Favorites" list. For example, if I have 100 servers but I only go to 10 servers frequently, a Favorites list would allow me to go through those ten servers only."
"There are no APIs readily available... I'm working on automation for ARCON so that whatever the ARCON administrator is doing will be automated, rather than having to do it manually. For that, I had to spend months to get the API developed myself. Having that handy out of the box, that would really help..."
"Bulk password automation is not available in ARCON when compared to other products."
"A few areas for improvement in ARCON would be performance optimization, ensuring smoother management."
"They they should focus on support. The support needs to be very strong. Since the product is becoming stronger, their support team also should be equally strong. They should respond to open queries within the time limit they have set. Their support team should be more technical, to understand the issue or the set up."
"Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script."
"The nonclustered index is working in an area with a problem that needs improvement."
"The newer interface is more difficult to use than the previous one, and consequently, new users might need more training."
"It would be preferable if the full proxy was included in the IBM Security Secret Server."
"What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website."
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ARCON Privileged Access Management is ranked 8th in Privileged Access Management (PAM) with 31 reviews while IBM Security Secret Server is ranked 13th in Privileged Access Management (PAM) with 7 reviews. ARCON Privileged Access Management is rated 7.8, while IBM Security Secret Server is rated 8.2. The top reviewer of ARCON Privileged Access Management writes "Stands out for its adaptability, robust management capabilities, and commitment to innovation". On the other hand, the top reviewer of IBM Security Secret Server writes "User-friendly, granular features, and is simple to implement, but the technical support could be improved". ARCON Privileged Access Management is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, Delinea Secret Server and ManageEngine PAM360, whereas IBM Security Secret Server is most compared with Delinea Secret Server, Delinea Privileged Access Service and CyberArk Privileged Access Manager. See our ARCON Privileged Access Management vs. IBM Security Secret Server report.
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