We performed a comparison between ARCON Privileged Access Management and IBM Security Secret Server based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They don't just stick to a base version; instead, they actively enhance and improve it based on client feedback and industry trends."
"100% compliant and you don't have to maintain ID management for each and every user."
"One important feature is the administrator access, mainly for Windows machines as well as Linux machines. It is important for us because there is accountability associated with each user ID. And the recordings are also helpful."
"One of the main benefits we've experienced is that Arcon helps us manage all our team's tasks and provides recording capabilities."
"The most valuable feature is it is easy to use and the interface is intuitive."
"We use ARCON Privileged Access Management to monitor and record our admin users' activity."
"It was very easy for us to move this application and database from on-premise to cloud, as well as configure new things, such as load balancing. The product is very compatible."
"Session recording is the most valuable feature, as it covers compliance and it also covers our in-house applications."
"As a PAM solution, Secret Server performs all the use cases in our environment."
"The live recording is a very useful feature."
"One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components."
"Stability-wise, I think it is a very good solution."
"What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance."
"I'll provide feedback on additional features after the project is completed. I think it would be better to comment on that after the implementation is finished."
"The product is browser dependent. As of now, it only works on Internet Explorer from the client side. Admins cannot use any other browsers (Chrome, Edge, Firefox, etc.) to access the client manager online."
"The usability should be expanded to other browsers like Chrome and Firefox."
"There are no APIs readily available... I'm working on automation for ARCON so that whatever the ARCON administrator is doing will be automated, rather than having to do it manually. For that, I had to spend months to get the API developed myself. Having that handy out of the box, that would really help..."
"The deployment process is a bit complex because no document is available."
"One common problem I faced with ARCON PAM was compatibility issues with certain software versions."
"Sometimes it gets stuck between servers and I would like to see this improved in the future."
"Currently, along with the upgrade of the ARCON solution, we have to consider the desktops and the endpoints from where the solution will have to be accessed. We have to upgrade those endpoints and desktops as well. So upgrades are not smooth."
"The nonclustered index is working in an area with a problem that needs improvement."
"It would be preferable if the full proxy was included in the IBM Security Secret Server."
"Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script."
"What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website."
"The newer interface is more difficult to use than the previous one, and consequently, new users might need more training."
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ARCON Privileged Access Management is ranked 8th in Privileged Access Management (PAM) with 31 reviews while IBM Security Secret Server is ranked 13th in Privileged Access Management (PAM) with 7 reviews. ARCON Privileged Access Management is rated 7.8, while IBM Security Secret Server is rated 8.2. The top reviewer of ARCON Privileged Access Management writes "Stands out for its adaptability, robust management capabilities, and commitment to innovation". On the other hand, the top reviewer of IBM Security Secret Server writes "User-friendly, granular features, and is simple to implement, but the technical support could be improved". ARCON Privileged Access Management is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, Delinea Secret Server and ManageEngine PAM360, whereas IBM Security Secret Server is most compared with Delinea Secret Server, Delinea Privileged Access Service and CyberArk Privileged Access Manager. See our ARCON Privileged Access Management vs. IBM Security Secret Server report.
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