We performed a comparison between Arcserve UDP and Code42 Incydr based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The ease of use is the best feature of the product."
"The backup is the most valuable feature. It also makes storage very easy."
"The data protection functionality is the most valuable feature of this solution."
"Global deduplication is the best feature of this solution."
"The most valuable feature is the duplication."
"It is very stable."
"It had the ability to preseed by sending in a data drive and could restore by sending the user a data drive."
"Security tools: Being able to monitor data going in and coming off our endpoints. Seeing what it is and where it's going is awesome."
"Risk factors can be adjusted for all intricate details."
"Low system overhead, setting retention policies, ease of use"
"Backup and recovery have been great, but I love having the ability to keep the hybrid type build which they offer."
"There are a couple of things. One of them is that they have what they call Incydr. Their detection and response solution to the insider threat area is called Incydr. That gives visibility to the clients that have widely dispersed employee bases due to work from home, or that had a dispersed workforce predating any of the work from home requirements. Even though they might not be inside the organization physically, they're inside the organization. It allows us to get some visibility into what people are doing, what the context is, and how to control what might be the potential for intellectual property theft or file exposure."
"It required very little ongoing maintenance once setup."
"It has quite a bit of flexibility in configuring backup sets."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"The product is not user-friendly."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"We have to use a Microsoft hypervisor for installation which is expensive."
"The support could be more knowledgeable and faster."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"I would like to see more flexibility on privileges, perhaps create another kind of admin for regions. Also, I would like the ability to access logs without having to be on the actual device or a super-admin."
"I think one we can improve is the compression."
"Java, please get rid of Java."
"Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."
"In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue."
"What I think could be improved is how I get support."
"You can't always filter out data that you'd like to."
"The application, written in Java, required far more system resources on a Client than other solutions."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while Code42 Incydr is ranked 30th in Backup and Recovery with 78 reviews. Arcserve UDP is rated 7.6, while Code42 Incydr is rated 9.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Code42 Incydr writes "Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas Code42 Incydr is most compared with Threat Detection, Investigation & Response (TDIR) Platform, Microsoft Purview Data Loss Prevention, Forcepoint Data Loss Prevention, Morphisec and Backup and Restore for SharePoint & Microsoft Office 365. See our Arcserve UDP vs. Code42 Incydr report.
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